Business Data Communications, Fourth Edition Chapter 15: Addressing the Challenge of Living in a Connected World Learning Objectives • Describe the use of ultra wideband technology • Describe wireless hotspots • List common uses for radio frequency IDs Chapter 15: Addressing the Challenge of Living in a Connected World 2 Learning Objectives • Define e-services • Describe the advantages, disadvantages, and challenges of living in a connected world • List the job skills needed by professionals in the networking field Chapter 15: Addressing the Challenge of Living in a Connected World 3 Introduction • Advances in network technology makes life more complicated • Advantages and disadvantages exist to this new technology • New careers have been created in this new era of communication Chapter 15: Addressing the Challenge of Living in a Connected World 4 Emerging Technologies • Ultra Wideband (UWB) Technology – Faster wireless technology • 200 Mbps at up to 500 feet – Applications • • • • • Search and rescue Search buildings for criminals Search burning buildings for victims Remote inventory control Replacement for personal area networks Chapter 15: Addressing the Challenge of Living in a Connected World 5 Emerging Technologies • Ultra Wideband (UWB) Technology – Standards • Completed by 2004 • Devices available by 2006 – Bandwidth • 3.1 to 10.6 GHz – Restricted to prevent interference with other wireless devices Chapter 15: Addressing the Challenge of Living in a Connected World 6 Emerging Technologies • Wireless Hotspots – IEEE 802.11 networking devices – AKA Wi-Fi – Distance from hotspot is 300 yards – Cometa Networks plans to have 20,000 access points by 2004 – Urban wireless hotspots • In metropolitan areas Chapter 15: Addressing the Challenge of Living in a Connected World 7 Emerging Technologies • Radio Frequency IDs (RFIDs) – Replacement for bar codes – May use for inventory control • Don’t need to “see” the items • Bar codes must be visible to be read – Wal-Mart will require distributors to use them by 2005 – Standards in development at MIT – One concern is the use of RFIDs to track individuals Chapter 15: Addressing the Challenge of Living in a Connected World 8 Emerging Technologies • E-Services – Method that is superior to e-commerce in increasing revenues – Increase service to customers and building better customer relationships – Software that is used • Microsoft .NET • Sun Microsystems J2EE Chapter 15: Addressing the Challenge of Living in a Connected World 9 Living in a Connected World • Advantages to Living in a Connected World – Instant access to information – Widespread marketing to customers – Build business relationships – Reduction in amount of paper generated – E-mail – Location independence through wireless technology Chapter 15: Addressing the Challenge of Living in a Connected World 10 Living in a Connected World • Advantages to Living in a Connected World – Videoconferencing – Wider bandwidth is available – Global marketplace – Convenience for busy people – Easier access through cellular technology Chapter 15: Addressing the Challenge of Living in a Connected World 11 Living in a Connected World • Disadvantages to Living in a Connected World – Additional tasks (e-mail volume) – Spam – Exchange of jokes among employees – Intrusion on private lives by cellular phones and pagers – Distractions caused by cellular phones Chapter 15: Addressing the Challenge of Living in a Connected World 12 Living in a Connected World • Disadvantages to Living in a Connected World – Internet hackers – Must keep up with technology • Cellular calling plans • Other services • DSL and cable services – Personal networks need maintenance Chapter 15: Addressing the Challenge of Living in a Connected World 13 Living in a Connected World • Challenges to Living in a Connected World – Use the technology productively in business and personal lives – Responsible use of technology (Cellular) – Companies don’t misuse technology – Privacy must be protected – Continuing education is critical Chapter 15: Addressing the Challenge of Living in a Connected World 14 Careers in a Connected World • • • • • • E-commerce consultant Web designer Network technician Online customer support Network administrator Certification Chapter 15: Addressing the Challenge of Living in a Connected World 15 Summary • Many new technologies are emerging • Third generation of mobile communications • Bluetooth • Enhanced Data Rates for Global Evolution • SyncML • Challenges exist for living in this connected world • Advantages to the new technologies can make our lives easier • Disadvantages involve privacy and misuse issues • Many new job titles have emerged in our new economy Chapter 15: Addressing the Challenge of Living in a Connected World 16