University Technology Committee MINUTES February 13, 2012 Members Present: Len Roberson (Vice Chair), Scott Bennett, Bruce Kavan, Mike Kennedy, Marsha Lupi, Gerald Merckel, Jeff Michelman, Deb Miller, Lauren Newton, Jim Owen, Marianne Roberts, Diana Tanner, Nicholas Eastham Others Present: Kathy Hughes, Dmitriy Bond, Bill McSherry, John Sharp 1. January Minutes No corrections or additions to the January minutes, and they will stand as submitted. 2. Announcements New Help Desk Manager: Kathy Hughes announced that we have a new Help Desk Manager, Jeremy Duckworth, who was previously in Student Affairs as a CTech and was an Administration Support Assistant Tech. 3. Report: Digital Asset Management System – Len Roberson Len announced that the y had two presentations from two vendors who were selected: Sharestream and Kaltura. They have received feedback from those who attended. The actual committee will begin meeting this week to receive feedback from IT. The next step would be selection. Hopefully, by the meeting next month, there will be a recommended product and negotiations completed. 4. Report: Distance Learning Committee – Len Roberson Len announced that they are in the midst of receiving feedback from draft 1 of the DL Strategic Plan. They have held an open forum, and each of the college reps have reached out to their faculty and staff to receive feedback. The second open forum is today at 3:00 in the President’s Conference Room. After this week, they will begin to take into consideration all the feedback and come up with a second draft to be circulated. This will come to all UTC members, deans and chairs. The DLC will meet this Friday. 5. Report: Campus Technology Committee - Lauren Newton Lauren stated that they have a proposal recommending a small pilot for Turnitin. The contact person changed, and they are now asking for $1,000 to do a pilot for the fall semester. They will work on the funding aspect of this, but all the other information is the same. This is a viable plagiarism detection product (software). The faculty are interested in getting this product and think it is superior to our current plagiarism detection software package. It has a much larger database of papers that it checks. They also have a component called grade mark. They are asking for permission to pursue getting faculty members on board. This would be a campus-wide purchase. Jeff Michelman asked what their history is with Blackboard and is it Blackboard compatible? Lauren answered that it does work with Blackboard. Right now Blackboard gives us Safe Assign for free, but we can still use Turnitin. It might only be available if it is turned on for the whole university. Also, Jeff was surprised that they are charging for a pilot with the chance they might get a contract for this. Lauren was told that this was for training materials and set up. She will continue talking to them more about this charge. There is faculty concern if this pilot does not run for an entire semester. Deb Miller commented that if a pilot moves forward, then it should be looked at more as a study than a pilot to gather data. It is an expensive product, and they have developed a reputation around the state for raising the price after a year or two, as much as 200 or 300%. The DL consortium has tried to get state-wide pricing (like Blackboard), but has not been able to get it to a reasonable fee. This is a vendor to be careful with. Len remarked that Lance and he spoke that the UTC cannot grant authority to do this, but it is a good place to get feedback and support. Depending upon the nature of the pilot, it might have to go to the ISC. Something to consider is the response during peak time. It would be wise to figure out where the funding will come from and gather some data from both products. 6. Report: Blackboard – Deb Miller Deb reported that she has reviewed the report from last time, and there is nothing new. All projects are moving on. 7. Report: IT Security Action Team – Jeff Durfee Jeff was not present at the meeting so there is no report. 8. Report: Internet Presence Committee – Scott Bennett Scott stated that there is not much to report on except that CMS information is pretty much complete except for two departments in Student Affairs that need to be done. There are some miscellaneous items left including the Faculty Association page that is being reviewed. 9. Report: IT Organizational Task Force – Scott Bennett Scott indicated that they have met a few times, including a meeting with the entire committee two weeks ago. They have finished the conference calls with the peer institutions. There are plans to visit at least two potential sites within the next couple of months: University of Maryland and UNC-Wilmington. They have also engaged the Education Advisory Board to look at our situation and how we are structured and see what recommendations they can provide from the research they have done. 10. Presentation: Library OneSearch – Michael Kusak Michael Kucsak gave a presentation of the Library’s OneSearch function. This provides one place to go to find everything. It reaches out to 98% of our electronic content. You are taken to the full-text articles. They implemented this in mid-October, and the results have been phenomenal; requests for interlibrary loan articles have dropped around 60% and the usage of some of their most expensive databases are up over 50%. Students are finding things in other databases they might not have looked in before. There are a lot of features and functionality in this system that is delivering nearly the entire universe of the library into a single search. The provider of this system , EBSCO , is adding more content weekly. You can store information and create RSS feeds. They are giving faculty and students the ability to integrate customized search results and delivering them to where you live academically. Jeff commented that he tried searching for a journal and could not find it, and the response to this was not helpful. Michael answered that they are not doing specific journal searches within this system. The A-Z system is the recommended way to search for journals. Bruce brought up the fact that he was glad that HBR was in there and wanted to know if this includes Lexus-Nexus. Michael answered that it is coming possibly in April. 11. New Business Jeff Michelman commented that he checked the minutes under New Business from the last meeting and from a faculty perspective, break does not start until they turn in their grades. This is important when setting holiday hours until grades are turned in. Kathy answered that the help desk is typically open when grades are due. Bruce also got feedback from Coggin faculty that the help desk was not available on Monday night when the system was down. Kathy said it should have been opened until 10:00 that night. If there was a service interruption, then it should be on that page. This lets the faculty know that we are aware of this and working on the problem. Jeff reiterated that it is very important if you could let the faculty know by email that you are aware of the problem. Bill asked for recommendations because they struggle with who to communicate with about this. Grading is very critical for faculty to get grades in. Jim Owen added that it is important for them to know as well so they can make an accommodation for this. Grade submission drives everything at the end of the term. Grades are due at 10:00 a.m. on the Tuesday after exams. Bill apologized for this and will have to work on getting the word out to faculty. Deb suggested working together on a plan with Megan to communicate with the faculty. Meeting adjourned at 10:40 a.m. The next meeting will be held on March 12, 2012 at 10:00 a.m. in the Student Union 58W/Room 3703D.