PERSON SPECIFICATION – MEDICAL SECRETARY
Essential (E)
Desirable (D)
or N/A
Dress – smart and appropriate
Speech – clear and articulate
Manner – pleasant and professional
Good General Secondary Education
Previous experience as a medical secretary or similar role
Experience of working as part of a team
Experience of using clinical software
Good IT skills
Good Keyboard skills
High level of literacy skills (spelling, comprehension etc)
Verbal communication skills – ability to deal with people in person
and on the telephone
Experience of using Microsoft Office or similar
Ability to solve problems within area of work/knowledge
Able to work with a wide variety of tasks
Flexibility to work different hours as holiday cover etc
Accurate and thorough approach
Flexible approach to undertaking a wide variety of tasks
Interested in/aptitude for learning new skills/taking on new
challenges
Comfortable working to agreed objectives
Ability to work without supervision
Ability to make decisions within defined procedures/legislation
Strong appreciation of customer service skills
Awareness of diversity issues and able to work in a positive, nondiscriminatory way
Outgoing, confident personality
Team player
Highly motivated
E
E
E
E
D
D
D
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E