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Help Desk Website Topics
RPI Laptops
Mobile Computing
Laptop Security
T30's
- Wireless Info
- CD Burning
- Re-imaging
- F11
- Server
- Manual Reinstall
- Troubleshooting
T22
- Re-imaging
F11
Server
Win98 vs WinXP Image
- Manual Reinstall
- Troubleshooting
T20
- Re-imaging
- Manual Reinstall
- Troubleshooting
600E
- Drivers
- Manual Reformat
- Troubleshooting
Software
- Office
Disabling Voice
- Norton Antivirus
- Ad-Aware
- Tools and Useful Utils
Filesharing
- Win 98
- Win 2k
- Win XP
Author: Alan Damon
Operating Systems
- Upgrades
- Troublshooting
- Clean Installs
- Windows 98
Taskmanager
- Windows 2000
winipcfg (resource kit install)
- Windows XP
Unmountable Boot Volume
Nilm
Cisvc/cidaemon
- Linux
- Mac
Email
- Configure Exchange
- Incoming and Outgoing Mail servers
- Outlook
- Outlook Express
- Netscape 4.x
- Netscape 6.x
- Netscape 7.x
- Mozilla Mail
- Eudora Mail
- kmail/evolution
- Webmail
- Sending mail from outside of rpi
- forwaring your email
- email alias
- email lists
- Using more than one email address
- Alum Mail
- Mail Conversions
- Pine
Dialup
- Windows XP
- Windows 95/98
- Windows 2000
- Windows NT
- 244-1500 vs 888-647-3744
http://www.rpi.edu/dept/hd/docs/www/topics.doc
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Printing
- How to Print
- Adding A Printer
Win98
Win2000
WinXP
- Printing w/o Sambasrv
- Printing to an account using lpr -A
- Refunds
- Printing from photoshop
- CAD Printing
- Printing PDF's
Network Configurations
- Network Patch
- Plaintext pass
- Connecting your RCS Drive
- lmhosts
- Static vs DHCP
- Firewall
- Renew your IP Address (all OS)
- NT Config
- Windows 98
- Windows 2000
- Windows XP
- Linux
- Mac
- VPN for Windows
- VPN for Linux
- 98 Troubleshooter
- 2k Troubleshooter
- XP Troubleshooter
Backups
Backup Practices
- How Often
- What Can I Backup?
Howto Backup
- Outlook Email
- Favorites
EZ-Snapshot
- Windows 95/98/XP
- Windows 2000
- Linux
- ezsnap-support@rpi.edu
- Backup/Restore
- Deleting Backups
CD-Roms
- CD-R vs CD-RW
Helpdesk Backup Server
- What Can I Backup
- How Long will it be there
- Is it secure?
Web Authoring
- Personal Home Pages
- Best Practices
- Content Accessibility
- Official Templates
- Restricted Access
- Permissions
Getting Started
- Setting up your Laptop
- Your RCS ID/Password
- Helpful Websites
- Computing Resourses
Wireless Configuration
- Win 98 (Orinoco)
- Win 2k/XP
- Red Hat 8/Linux
- Wireless Troubleshooter
- Generic Wireless Router Installation
- Linksys Router Config.
- SpeedStream Router Config
- D-Link Router Config
- Netgear Router Config
- AirPort Router Config
Author: Alan Damon
http://www.rpi.edu/dept/hd/docs/www/topics.doc