TROY UNIVERSITY
MASTER SYLLABUS
SORRELL COLLEGE OF BUSINESS
IS 4440
Knowledge Management and Business Intelligence
Prerequisites
IS 3346
Vision Statement
The Sorrell College of Business will be a recognized and respected leader for quality and
flexibility in the delivery of business education that prepares graduates to succeed in the
global business environment.
Mission Statement
The Sorrell College of Business supports the Troy University mission by preparing our
diverse student body to become ethical professionals equipped to compete in the global
business environment. To achieve this, our faculty, staff, and administration will:
1) provide quality education in global business through our undergraduate and
graduate programs, delivered around the world through face-to-face and online
environments, to traditional, non-traditional, military, and international students;
2) contribute to the development and application of knowledge focused on applied
business, learning, and pedagogical research;
3) provide service to the University, business and professional organizations, and our
communities through individual involvement, business outreach, and our centers
for research.
Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the
instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook.
The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the
same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by
faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance.
1 August 2005
Master Syllabus: IS 4440
2
Description
This course is an introduction to organizational data as a business resource, using
business intelligence and knowledge management techniques. Emphasis is on
developing database management systems (DBMS) as operational data stores and data
warehouses for management decision-making, through business analytics, balanced score
card metrics, data visualization, data mining, dashboards, and business performance
management.
Objectives
On completion of the course, the student should be able to:
1.
2.
3.
4.
5.
6.
7.
Compare and contrast operational and data warehouse DBMS architecture and
components.
Understand causes of poor data quality and approaches to data quality remediation.
Use ETL tools to populate a data warehouse from an operational system.
Use data manipulation language (DML) to query a data warehouse.
Understand online analytical processing (OLAP) tools and the resulting data cubes.
Understand knowledge management and business intelligence techniques of data
visualization, data mining, dashboards, and business process management.
Use report writers to provide user-friendly output from a data warehouse.
Purpose
To refine and enhance decision-making knowledge of data and database management
application in a business environment, including how to develop and deploy data
warehousing applications based on very large databases and big data. This course is an
information systems concentration elective within the global business major.
Approved Texts
Hoffer, Ramesh, & Topi. (2012 or current). Modern Database Management (11th ed.).
Upper Saddle River, NJ: Prentice Hall
Turban, Sharda, Delen, & King. (2011 or current). Business Intelligence (2nd ed.). Upper
Saddle River, NJ: Prentice Hall
Coronel, Morris, and Rob, (2011 or current) Database Systems: Design, Implementation
and Management (9th ed), Course Technology
Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space):
1. Course title
2. Course number +
section
3. Term
4. Instructor
5. Prerequisites
6. Office hours
7. Class days, times
8. Classroom
location
9. Office location +
e-mail address
10. Office telephone
11. Course
description,
objectives
12. Text(s)
13. Other materials
14. Grading methods, 16. General supports
criterion weights,
(computer works,
make-up policy,
writing center)
mid-term grade
17. Daily assignments,
reports
holidays, add/drop
15. Procedure, course
& open dates, dead
requirements
day, final exam
18. ADA statement
19. Electronic device
statement
20. Additional
services,
statements
21. Absence policy
22. Incomplete-work
policy
23. Cheating policy
24. Specialization
requirements
(certification,
licensure, teacher
competencies)
Master Syllabus: IS 4440
3
Supplements
As deemed appropriate.
Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space):
1. Course title
2. Course number +
section
3. Term
4. Instructor
5. Prerequisites
6. Office hours
7. Class days, times
8. Classroom
location
9. Office location +
e-mail address
10. Office telephone
11. Course
description,
objectives
12. Text(s)
13. Other materials
14. Grading methods, 16. General supports
criterion weights,
(computer works,
make-up policy,
writing center)
mid-term grade
17. Daily assignments,
reports
holidays, add/drop
15. Procedure, course
& open dates, dead
requirements
day, final exam
18. ADA statement
19. Electronic device
statement
20. Additional
services,
statements
21. Absence policy
22. Incomplete-work
policy
23. Cheating policy
24. Specialization
requirements
(certification,
licensure, teacher
competencies)