Importance of Managerial Communication at Workplace
Before understanding the importance of managerial communication at workplace let
us first go through a real life situation.
Tim and Jack both worked with an organization of repute. Tim represented the
marketing vertical while Jack was heading the advertising department. Tim and Jack
preferred doing things on their own. The two managers hardly interacted with each
other and never really bothered to discuss things and reach to better conclusions. The
organization lost an important deal due to lack of communication between the two
teams. Such is the importance of communication within the organization.
It is essential for the managers to communicate amongst themselves and also
with their team members. It is important not only to communicate but effectively
communicate. Effective communication is the key to success in today’s world.
Why is Managerial Communication Important at the Workplace ?
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Communication is necessary for the exchange of ideas amongst employees within
the organization. Healthy discussions must be promoted at the workplace for better
and quicker results. A brilliant idea if not shared is of no use. Managers must
communicate amongst themselves to reach to ideas which would not only benefit
their teams but also the organization on the whole.
Managerial communication is essential at the workplace to achieve targets within
the desired time frame. An individual doing things all alone would definitely need
more time as compared to employees working as a team. Managers must
communicate effectively with their team members to make them understand their
key responsibility areas and what all is expected out of them. Effective
communication ensures proper delegation of work amongst team members.
Effective communication also reduces duplicacy of work. A manager must know
what the other teams are up to? One needs to keep himself abreast of the latest
developments in the organization. This is possible only when an employee
communicates effectively with other people in the organization.
Managers must communicate with their team members to understand and
address their grievances and problems. Queries should be resolved at the initial
stages only to avoid critical problems later on. Team members should have the
liberty to talk to their team managers. Communication can be done either through
verbal communication or written modes of communication. Managers can
communicate with their subordinates and vice a versa through emails, notices,
circulars and so on. Emails are considered to be one of the most reliable sources of
communication as one can always refer to previous mails anytime in future.
Managerial communication also helps managers set goals and targets for
themselves and organization. The objectives of a team cannot be set by a single
employee. One needs to interact with all the related employees to assign targets for
team members and also set goals for the organization.
Managerial communication plays a crucial role at the times of crisis. During critical
solutions each employee irrespective of his level in the hierarchy and designation
needs to come on a common platform, communicate with each other effectively and
help the organization come out of tough times easily. Effective communication in
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simpler words works as a lifeline during emergency situations and binds the
employees together.
Employees feel secure and develop a sense of ownership towards organization as a
result of effective communication.
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