February 2015 Welcome WELPACT 3: Interfacing Welcome to the February issue of Inside St John’s. The third large West Lothian Pathways Collaborative (WELPACT) event was held at Howden Park Centre on 10 February. As well as more than 60 delegates we welcomed three members of Scottish Government. Pensions New pension arrangements are to be introduced for public sector pension schemes from April 2015. Information on the changes can be found here. Smokefree Hospital Grounds The Scottish Government requires all hospital buildings and grounds to be completely smoke free from 1 April 2015. For St John’s site this brings significant challenges, and concerns from staff and patients alike. An implementation group chaired by Chris Stirling, Site Director, has been established and is meeting fortnightly to prepare for this significant change. Managers and staff from all services on the site, staff side are members of the group. All staff should receive a leaflet on the changes with their payslip this week. If you have not received one and would like a copy, please email lothian.communications@nhs.net. There will also be more information in the next issue of Connections. Staff should also take care not to put themselves at risk if leaving the grounds to smoke. They are also reminded that the law prohibits smoking in certain public places which are 'wholly or substantially enclosed' and this includes underpasses. On this occasion a panel made up of working group members enthusiastically described progress and challenges so far in looking at reducing readmissions and improving aspects of care. There followed an interactive question time where delegates expressed their desire to learn more and were able to contribute ideas and opinion that will further shape our work. We were very lucky to have Dr Andy Longmate, National Clinical Lead, Scottish Government who gave an inspirational talk on managing change and Alison Taylor, Head of Strategy and Delivery – Integration, Scottish Government who provided information on Integrated Joint Boards. The afternoon gave us an opportunity to consider in facilitated groups how we might best serve the needs of the Frail Elderly in West Lothian. We examined the plight of “Scott” (one of the patient profiles in the Lothian Clinical Strategy) and examined principles of care. These sessions and will inform developments as we work on the frailty pathway along with West Lothian Health and Care Partnership, wider community services and carers. PVG Retrospective Checking CCTV on site The Protection of Vulnerable Groups (PVG) legislation replaced the disclosure arrangements for people who work with vulnerable groups. After October 2015 it will be illegal for anyone who is involved in regulated work not to be on the PVG Scheme. NHS Lothian needs to have everyone in regulated work on the Scheme by July 2015. More information can be found on HROnline. To ensure security and protection of our property and maintain a safe environment for the benefit of patients, visitors and staff throughout the hospital complex, St John’s has a significant number of either fixed or rotating CCTV Cameras. Car parking and lift sharing Many staff and visitors continue to experience difficulty with car parking when visiting the site. Unfortunately, there are more staff who want a parking permit than there are available spaces. Longer term we are looking to include additional car parking spaces within the masterplanning proposals for the site. However in the short term the use of lift sharing is a great way of reducing the pressure on car parking and also helping staff save some money through reduced travel costs. This will also support the environment and our commitment to the Scottish Government target to lower emissions from road transport. The site team plans to create 20 protected spaces in one of the barrier car parks for staff who are lift sharing. This preferential space will be operated as a trial for a period and if successful will be expanded.Those staff currently on the waiting list for a parking permit will be receiving information in the coming weeks about how they can register for www.nhslothiantripshare.com A meeting has been arranged for 9 March, 12.30pm–1.30pm in lecture theatre, St John’s. Staff who are interested in finding out more are encouraged to attend. We have recently introduced body-worn video cameras in order to support the car parking and security teams to reduce acts of violence and aggression towards facilities staff. This ‘silent witness’ has the potential to significantly improve the quality of evidence required in the drive to reduce potential criminal acts. The PR5 body-worn video devices have an audio facility and operational procedures are in place to ensure compliance with the relevant CCTV Code of Practice. NHS Lothian does retain a public space (CCTV) license, details of which are retained at Waverley Gate. Revised HAI Standards The new HAI Standards have been published on the Healthcare Improvement Scotland website. Traffic Management Safety Observation Cards Traffic Management Safety Observation Cards have been introduced across NHS Lothian sites. The purpose of the cards is for staff to bring traffic management concerns to the attention of the traffic management team. Examples of these concerns are unsafe manoeuvres, unsafe behaviours and inappropriate parking. The observation cards are held within the security booth for staff to complete. Following completion they will be forwarded onto the Facilities Area Manager for action and they will be discussed at the Traffic Management Group which meets on a monthly basis. Laboratories – Help us to help you The Laboratories at St John’s comprise of Biochemistry, Haematology, Blood Transfusion and Microbiology and aim to offer a reliable quality service to users. Therefore, they ask that all users complete their survey which was sent out in February. Additionally, they would welcome any feedback by email to Ian Jack, the Laboratories Operational Science Manager ian.jack@nhslothian.scot.nhs.uk Paperlite eCase note pilot A pilot of the Paperlite Programme is now underway at St John’s.This programme aims to remove the need for paper case notes by moving towards an electronic scanned version (eCase notes) and to reduce the need to produce additional paper by moving key components of the paper record (Patient Clerking, Nursing Forms, ECG Traces, Other) to electronic form. It is a significant move towards the longer term strategy of an Electronic Patient Record. The pilot of eCase notes is running in the GI clinic within the outpatient department. This will be followed by an inpatient pilot in March. The information we gain from these pilots will be used to inform how this work may move forward throughout the hospital. As part of the pilot, Health Records at St John’s have been sending case notes to the Scanning Bureau (based at Canaan Lane) so that they are available to view through TRAK. These notes have now been returned to the St John’s library (case notes are not currently destroyed after scanning). A set of case notes has been scanned if you open the front cover of the notes and find a blue sheet telling you the note has been scanned. Please do not place anything into a scanned file after the scanning process has taken place. Any documents for filing can be returned to Lynn Kerr, health records supervisor. Please also ensure that a patient ID label is attached to the documents. If you have any questions regarding the eCase notes pilot at St John’s or the Paperlite work then please contact Hannah Fairburn, eHealth Project Manager Hannah.fairburn@nhslothian.scot.nhs.uk Site Refurbishments Coffee Lounge and Howden Coffee Shop The Cakewalk coffee lounge will temporarily close from 17 until 31 March to allow fitting of new floor covering and re-covering of furniture. Opening hours of the dining room will be extended during this period. The current computer provision is being extended to allow more people access to computers in the coffee lounge. The area will also incorporate a Unison information centre. During the period of closure we are looking at providing the vending service including a snacks machine in an alternative location. The Howden coffee shop at the front entrance will be closed from 3 until 16 March to allow the fitting of new floor covering. A full service will be available in the dining room and coffee lounge on the second floor. Staff Changing Rooms Phase three of the staff changing refurbishment started on 23 February. The staff from this area has been requested to move to new lockers and the partitions have been put up. Phase four will then be reviewed as additional partitioning will be required to be put up to allow the contractor to have access and protect the privacy of the staff. The continued support from all the staff with this work is much appreciated. Implementation of the Certification of Death (Scotland) Act 2011 New arrangements for the certification and registration of death will come into force in Scotland on 13 May 2015. The changes, which are required by the Certification of Death (Scotland) Act 2011, will: introduce a new national system to independently review a random sample Medical Certificates of Cause of Death (MCCD) to improve the quality and accuracy of certification mean that MCCD’s will be randomised at the point of registration and the registration process will be put ‘on hold’ until the review has been completed mean that all deaths must be registered before either a burial or cremation can take place, end additional paperwork and fees for cremations. Healthcare Improvement Scotland will run the new independent review service and has produced a series of Questions and Answers to guide you through the key points of the changes. This can be found here. Mediation Service NHS Lothian has recently launched a mediation service, which will provide impartial, confidential advice, to help resolve disputes amongst employees. For more information and to access this service, please contact the Mediation Coordinator at: mediation@nhslothian.scot.nhs.uk Simulation Training We are very fortunate to have a purposebuilt simulation centre. Over the past two years, simulation training and exercise has developed from humble beginnings to having the whole Sim manequin family, as well as a Clinical Lead, a Simulation Project Manager and numerous members of staff who have completed the Simulation Faculty development course. Our purpose is to facilitate and provide training, through simulated scenarios and debriefing in a non-confrontational manner, to improve patient safety. This may include training on how to recognise the deteriorating patient and call for help early (for a medical or nursing student), or how to manage a failed intubation in a child during anaesthesia (for a consultant anaesthetist). Emergency scenarios are run in departments and wards. These can take place as a single scenario or as part of a recognised course. We have piloted sessions where medical and nursing students work together and, although this is still in its infancy, the feedback that was received was very positive. For more information please email: dutoitdewet@nhslothian.scot.nhs.uk Celebrating Success Awards The Celebrating Success Awards have now launched. This year we want to award those staff who put their heart and soul into their job. We’re looking for staff members who embrace our values and contribute to the beating heart of NHS Lothian. Further information and a nomination form can be found on the intranet. This is your site newsletter and we want to hear from you about what’s going on in your service. Please send stories to Laura.Mancini@nhslothian.scot.nhs.uk