Service Professional
Advisory Council
SPAC Minutes
August 6, 2015 (Retreat)
9:00am – 12:00pm
School of Hotel & Restaurant Mgmt
Hostess: Suzanne Siler
Present: Dylan Rust, Angela Miller, Cassie Petit, Andrea Graves, Mary Kate Wolter, Pat Johnson, Kathleen Carpenter, Mark Young,
Cheryl Goldberg, Trevor Luttinen, Shari Miller, Suzanne Siler, Justin Hagin
By Collaborate: n/a – retreat - SPAC Officers and Council Members only
9:30 – 9:30am
Call to Order & Introductions
Called to order by Dylan Rust with introductions for in-person attendees.
Dylan Rust, Chair
9:30 – 10:15am
Committee Assignments (see list below)
 Overview of SPAC service by Dylan Rust: campus-wide outreach, speakers; responsibilities include committee service
internal and campus wide, opportunity for other SPs to inquire – advocacy; description of positions open (Recording
Secretary). Self-nominating with committee voting unanimously - Angela Miller, fall and Cassie Petit, spring.
 Descriptions of Committee Service from Past Members: members describe detailed tasks and time involved for committees
listed below; members discuss interest and intention to serve – new list of members/representatives confirmed (see
below); first alternates/subs as needed are Suzanne Siler and Pat Johnson.
 Meeting Schedule & Goody Signup:
Meeting Schedule: 3rd Thursday monthly AY15-16; 9/17, 10/15, 11/19, 12/pending, 1/21, 2/18, 3/10, 4/21,
May/June/Aug pending.
10:15 – 10:30am
Break
10:30am-12:00pm
General Discussion
 Future Meeting Topics/Guest Speakers
 Meeting Topics & Locations (potential): Shared Service Model – employee utilization and retention, Jennus Burton –
Sep/Oct; New Provost, James Coleman; President Cheng Jan/Feb; Other Ideas – campus tours (Aquatic Center, Science
Building, International Pavilion) Spring; Budget & PAIR – Bjorn Flugstad; One Stop Shop, Matt Tantau - Spring; Diversity,
Wanda Costen or Yoleidy Rosario; ABOR-Legislative, Christy Farley - Spring; ASNAU Leadership; Parking & Transportation,
Erin Stam; Universal Design, Chris Lanterman; Athletics, Lisa Campos; Marketing and Communications, Carla AndrewsO’Hara.
 Meeting Hosting: host provides room for 30 ppl, coffee, speaker invitations:
o Tentative Schedule AY15-16
Sep – Dylan Rust at International Pavilion, speaker Jennus Burton – Shared Services
Oct – Kathleen Carpenter at Extended Campuses, speaker Matt Tantau – One Stop Shop
Nov – Mary Kate at pending, speaker Lisa Campos - Athletics
Dec – Justin Hagin and Mark at University Services Building, no speaker (service project)
Jan – Shari Miller at Babbitt Administration, speaker President Cheng – State of the University
Feb – Cassie, Cheryl at North Campus Rec Center, speaker Provost James Coleman – State of Academics and Future
Planning
Mar – Pat Johnson at Communication, Christy Farley – NAU / ABOR Goals and Legislative Update
Apr – Mixer, location School of Hotel & Restaurant Management pending, speaker pending
May – Suzanne Siler at School of Hotel & Restaurant Management, Executive Board only

SPAC Budget & Mixer
Service Professional
Advisory Council
-

Balance is $1,400. Average Annual Income is $215 from employee giving. Other sources include campus grant
requests from President’s Office, but we have not applied for this yet. Ideas forward: Athletic Events - SPAC 50/50?
Mixer expense is $400-500, cost prohibitive – discussion: objectives and alternative options: networking for council and
non-council (average 40 ppl – 2nd highest attended event but 50% non-council), leadership awards (best venue for this);
locations and other timing ideas on campus and collaborative efforts with other organizations considered (coffee/am
event or chef tasting am or pm at HRM with some activities for engagement).
SPAC Priorities
University Budget Cuts: tracking updates as initiatives develop and change
Professional Development: Brown Bag, etc.
Networking: campus connections and collaborations
Surveys: AY14-15 highest interest of respondents was in salary and benefits, employee satisfaction levels, retirement
planning, parking & transportation). Sample - 800 SPs with approximately 27% response rate.
Employee Advocacy through proactive campus communication and outreach. Not many requests are incoming through
web/email communications. Consider:
o More regular Council access to full lists of current SPs and engage in outreach through day-to-day interactions
- not just the Ambassadors Committee.
o Outlook Invitation functionality with option for “add to calendar” in SPAC list.serv messages - more “customer
service” mentality.
o Table representation or collaboration at campus events – like fall BBQ.
o SPAC T-Shirt options.
12:00 – 1:00pm
Lunch (optional) at 1899 Bar & Grill
SPAC Committees
 Supervisory Training (Brown Bag Lunches): Cassie Petit, Shari Miller, Angela Miller
 Publicity (Newsletter/Website): Justin Hagin, Andrea Graves, Mary Lynn Quartoroli
 SPAC Ambassadors: Kathleen Carpenter, Cheryl Goldberg,
 Service Projects: Kim Knowles, Alicia Krzyczkowski, Cassie Petit
 Annual Meeting/Mixer: Mark Young, Mary Kate Wolter, Suzanne Siler
 Leadership Award: Trevor Luttinen, Pat Johnson
University Committees
 President’s Cabinet: Dylan Rust https://www4.nau.edu/pair/CabinetReports/Cabinetindex2014.htm
 President’s Strategic Planning & Budget Council: Angela Miller http://nau.edu/Strategic-Planning/Planning-Council/
 Academic Standards Committee: Andrea Graves http://nau.edu/Provost/OCLDAA/Academic-Standards-Committee/
 Employee Development Day Conference: Cheryl Goldberg
 Classified Staff Advisory Council: Mary Kate http://www4.nau.edu/csac/
 Commission on Ethnic Diversity: Kathleen Carpenter http://www.nau.edu/ced/
 Commission on the Status of Women: Mary Lynn Quartoroli http://nau.edu/csw/
 Faculty Senate: Shari Miller http://nau.edu/faculty-senate/
 Benefits: Kim Knowles http://nau.edu/Human-Resources/Benefits/
 Commission on Disability Access and Design: Trevor Luttinen
https://www5.nau.edu/diversity/commission/LeadershipAward.aspx
 Parking and Transportation: Mark http://nau.edu/parking-shuttle-services/
 Portal Steering Committee: Justin Hagin
 LGBTQIA Commission: Cassie Petit http://nau.edu/lgbtqa/
Minutes from June 2015 meeting: pending email vote to list.serv
Good of the order: n/a
Meeting concluded: 12:00pm
Next Meeting: Sep 17th, 2015