Nine Hot Topics in the First IS/IT Course: Increasing our
Student Employability
Hossein Bidgoli, Ph.D.
• Professor of MIS at California State University
• Helped set up the first PC lab in the U.S. and
served as its first director
• Author of 45 textbooks, 27 lab manuals, and
dozens of technical articles
• Editor-in-Chief of five major encyclopedia and
handbook series
• Numerous national awards and accolades for
many of these Encyclopedias and Journals
• 2001-2002 Professor of the Year
2
2015 Cengage Learning Computing Conference
Traditional IT Jobs
•
•
•
•
•
•
3
Operations and help desk
Programming
Systems design
Web design and Web hosting
Network design and maintenance
Database design and maintenance
2015 Cengage Learning Computing Conference
New IT Jobs
•
•
•
•
•
•
4
App Developer
Social Media Architect
Telework Manager
Data Scientist
Cloud Architect
Robotics Engineer
2015 Cengage Learning Computing Conference
Goals and Objectives of this Presentation
• Link the IS/IT Course to Current and Upcoming
Job Market
• Encourage Students to pay Closer Attention to
these Hot IS/IT Fields
• Encourage Students to Choose Major or Minor in
These Fields
• Assist Undecided Students to go into these Fields
• Increase Overall Employability of our Students
5
2015 Cengage Learning Computing Conference
Topic # 1: Business Analytics
What is BA?
BA uses
Data
and
Statistical methods
to gain insight into the data …
Descriptive, Predictive , and Prescriptive
6
2015 Cengage Learning Computing Conference
Business Analytics in Action
• Match.com
• eHarmony
• Blue Cross and Blue Shield System (BCBS)
7
2015 Cengage Learning Computing Conference
Topic # 2: Big Data Analytics
What is Big Data?
• Big data is data so voluminous that …
The 3 Vs
•
Volume
•
Variety
•
Velocity
8
2015 Cengage Learning Computing Conference
Who Benefits from Big Data?
• Retail—Customer relationship management, …
• Financial services—Risk analysis,…
• Advertising and public relations—Targeted advertising,
…
• Government—National security,…
• Manufacturing—Product research, …
9
2015 Cengage Learning Computing Conference
Topic # 3: Telecommuting
• Reduced costs of doing business
• Reduced employee turnover and absenteeism
• Able to find and hire people with special skills
• Technology support is available for both
employees and employers
• There are some challenges
10
2015 Cengage Learning Computing Conference
Examples of Job Candidates for
Telecommuting
•
Computer programming
•
Data entry
•
Accountant
•
Advertising executive
•
Bookkeeper
•
CAD/CAM engineer
•
Civil engineer
•
Financial analyst
•
Graphic artist
•
Journalist
•
Stock analyst and many more
11
2015 Cengage Learning Computing Conference
Topic # 4: Business Applications of Social
Media
• Facebook- Create a Fan Page
• Twitter- Connect with customers in real time
• Pinterest- Showcase product offerings
• LinkedIn Groups – Seek business expertise
• YouTube- Create video content and “how-to”
videos
12
2015 Cengage Learning Computing Conference
Location-Based Social Media Tools
• Yelp, FourSquare, and Level Up are great for
brick and mortar businesses
• A business should register on these sites to
claim a location spot
• A business should offer incentives such as checkin rewards or special discounts
• Customer reviews on these sites are very helpful
for attracting new customers
13
2015 Cengage Learning Computing Conference
Topic # 5: Mobile Computing
• Mobile computing and mobile apps
• An app is designed to perform a specific task …
• Today, there is an app available for just about any
task …
• Many of the apps are free; some must be
purchased
• Security and privacy challenges
14
2015 Cengage Learning Computing Conference
Here are some examples of popular apps in
use
• EPOCRATES —Gives doctors basic information about
drugs, harmful interactions,…
• ALIVECOR —Produces electrocardiograms when patients
place their fingers over the monitor's sensors
• Google Shopper—Provides information such as prices,
reviews, and videos for millions of products
• RBS —Performs all sorts of online banking tasks
• Spotify—Streams millions of songs from the Internet
15
2015 Cengage Learning Computing Conference
•
•
•
•
•
16
Topic # 6: Electronic Health Records
"eHealth"
Advantages
Improve quality and convenience of patient
care
Increase patient participation in their care
Improve accuracy of diagnoses and health
outcomes
Improve care coordination
Increase practice efficiencies and cost
savings
2015 Cengage Learning Computing Conference
EHSs the Foundation for Collaborative
Patient Care
• Kaiser Permanente successful implementation
• There are more than 17,000 medical apps to choose from
• Mobile health apps allow doctors to monitor patients in
real time, regardless of where they both are
• The patients create and transmit their own data using
portable ECG machines, blood pressure monitors, and
weight scales
• EHRs and mobile apps are creating a true collaborative
environment between doctors and patients
17
2015 Cengage Learning Computing Conference
Topic # 7: Cloud Computing
Jeff Bezos, the founder of Amazon.com, says, “You don’t generate your
own electricity. Why generate your own computing?”
What is Cloud Computing?
Cloud Computing incorporates, under one platform, many recent
technologies, including the SaaS model, Web 2.0, grid computing,
and utility computing …
18
2015 Cengage Learning Computing Conference
Types of Cloud Computing
• Public, Private, Hybrid, Community
• Which one to choose?
• Cloud computing includes components in the
form of IaaS, PaaS, and SaaS
• Common examples: Google Drive, Dropbox, and
Office 365
• Advantages and Disadvantage
19
2015 Cengage Learning Computing Conference
Topic # 8: IoE / IoT
• The Internet of Everything (IOE) processes, data, and
things are interconnected….
• The Internet of Things (IoT) physical objects that are
connected to …
20
2015 Cengage Learning Computing Conference
Who benefit from IoE and IoT
Manufacturing industry is a major
beneficiary through:
• Connected and smart factories
• Integrated supply chains
• In-context collaboration and work flows for global
design teams
• Sensor-driven decision analytics
• Smart homes
21
2015 Cengage Learning Computing Conference
Topic # 9: Applied AI
•
•
•
•
•
•
•
•
•
22
Expert Systems
Robotics
Case-Based Reasoning
Intelligent Agents
Fuzzy Logic
Artificial Neural Networks
Genetic Algorithms
Natural-Language Processing
Contextual Computing
2015 Cengage Learning Computing Conference
Robotics
• Their applications are on the rise: Why?
• According to Gartner by 2025, One in three jobs will be
taken by software or robots
• They do not fall in love with coworkers, get insulted, or call
in sick
• They are consistent
• They can be used in environments that are hazardous to
humans, such as working with radioactive materials
• They do not spy for competitors, ask for a raise, or lobby
for longer breaks
23
2015 Cengage Learning Computing Conference
Intelligent Agents in Action
• SFR, which is a division of Vodafone, uses an IA to
facilitate 750,000 conversations a month
• eBay uses an IA named Louise to assist in over 200,000
customer conversations a day
• Apple Siri as IA
• IBM Watson as IA
• Microsoft's Cortana an IA is able to set reminders,
recognize natural voice, and answer questions...
• Viv is an IA enable to answer a number of queries for the
users and becomes smarter as it is being used...
24
2015 Cengage Learning Computing Conference
For additional Current Materials
Follow us!
Facebook: 4LTR-Press-for-MIS
Twitter: 4LTRPress_MIS
LinkedIn: http://www.linkedin.com/groups/4LTRPress-MIS-4199712
25
2015 Cengage Learning Computing Conference
Please contact me with any questions or
comments:
Hossein Bidgoli
hbidgoli@csub.edu
https://www.csub.edu/~hbidgoli/
661-654-2331
Thank you!
26
2015 Cengage Learning Computing Conference