Anthony Smith
8720 Blueberry Lane, Bakersfield, CA 93311
(661) 555-1234 asmith9876@csub.edu
OBJECTIVE
Entry-level advertising position in account services utilizing sales and creative abilities.
SPECIAL SKILLS
Hardware familiarity: PCs and Macintosh.
Application Competencies: Photoshop, InDesign, PageMaker, FrameMaker, MS Access
Languages: Read and speak Spanish
EDUCATION
California State University, Bakersfield
Bachelor of Arts: English
G.P.A. 3.4
Bakersfield, CA
12/ 20xx
EXPERIENCE
Advertising Intern -ABC Advertisers
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Bakersfield, CA
09/xx- Present
Initiate new contacts and cultivate business relationships to increase company client base.
Prepare press kits for media exposure, which resulted in several local newspapers rating
the station most watched by viewers.
Customer Service Representative- T-Mobile
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Bakersfield, CA
06/xx-09/xx
Effectively worked with dissatisfied customers using excellent communication and
problem solving skills to resolve issues while protecting the integrity of the company.
Resolved escalated customer issues using effective listening and problem solving abilities
to ensure customer satisfaction and company integrity.
Resident Hall Assistant - California State University, Bakersfield
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Bakersfield, CA
07/xx-10/xx
Demonstrated excellent communication and outreach skills by calling prospective students
to encourage enrollment.
Collaborated with residence hall management team to develop marketing strategies to
promote educational programs.
Solicited campus-wide surveys to collect student input on issues related to fee increases for
athletic program enhancements.
Collaborated with residence hall management team to develop marketing strategies to
promote educational programs.
HONORS
 Organizer of the Year, 20xx – Kern County Special Olympic Games
 Award for Excellence in Community Service, 20xx – City of Bakersfield
 Employee of the Year, 20xx – T-Mobile