4984 version 4 Page 1 of 4 Negotiate and agree telecommunications contracts and agreements for telecommunications operations Level 5 Credits 10 Purpose This unit standard is for people who currently are, or will be, negotiating contracts and agreements at an entry level. People assessed as competent in this unit are able to prepare for contract negotiations as specified in the General Range, participate in negotiations, reach agreements with other parties, and evaluate the negotiation process. Subfield Telecommunications Domain Telecommunications - Management and Operational Support Status Registered Status date 28 July 1995 Date version published 25 January 2008 Planned review date 31 December 2012 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. Standard setting body (SSB) ElectroTechnology Industry Training Organisation Accreditation and Moderation Action Plan (AMAP) reference 0003 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 Applicable legislation Privacy Act 1993, Fair Trading Ac 1986, Human Rights Act 1993. 2 General Range Contracts: binding, non-binding, material supply, service, sales, call off, company or preferred vendor. Contracts and agreements: hire purchase, interconnect, rental, leasing. New Zealand Qualifications Authority 2016 4984 version 4 Page 2 of 4 Elements and performance criteria Element 1 Draft contracts and agreements. Performance criteria 1.1 Formal authority to negotiate and agree contract and agreements on behalf of the organisation is obtained and documented. 1.2 Draft contract or agreement is prepared, identifies contracting parties, and includes purpose, scope, objectives, and outcomes. 1.3 Draft contract or agreement includes methodology, timeframe, quality standards to be applied, resources to be used, and cost and payment terms. 1.4 Draft contract or agreement specifies responsibilities of contracting parties, termination process, and dispute procedures. 1.5 Draft contract or agreement includes standard legal clauses. Range 1.6 Draft contract complies with relevant legislation and agreements. Range 1.7 as required and in agreement with nominated lawyer acting for organisation. Privacy Act 1993, Fair Trading Ac 1986, Human Rights Act 1993, equal opportunity law, contract law; standard property leases, corporate contracts. Draft document is dated, pages and paragraphs numbered, and heading and indices guide readers to particular clauses with ease. Element 2 Negotiate contracts and agreements. Performance criteria 2.1 Draft contract or agreement is submitted to contracting parties in advance of meeting in time for parties to give considered response to document. New Zealand Qualifications Authority 2016 4984 version 4 Page 3 of 4 2.2 Prior to meeting, bargaining range and fallback positions are identified and agreed with internal authorities and not disclosed to other contracting parties. Range meeting – negotiating one-to-one, one-to-many, many-to-one, many to many; bargaining and fallback positions – minimum settlement points, identification of contract clauses which may not or may be varied and by how much, variations in procedures, methodologies, resources, price to those put forward; internal authorities – management who have the authority to endorse contract on behalf of the organisation. 2.3 Draft contract or agreement and its terms are understood and can be justified in regard to the organisation’s position as a contracting party. 2.4 Prior to meeting, bargaining strengths and weaknesses of other contracting parties are identified and strategies for dealing with objections are agreed. Range 2.5 strategies – offers, counter offers, alternative courses of action, options. Negotiation meeting is conducted on a win-win basis with opinions of all contracting parties solicited and considered. Range win-win basis – negotiations and situations which consider every contributing party’s contribution and viewpoint equally, procedures and methods which lead to solutions which satisfy every party equally. 2.6 Negotiations are courteous, calm, and fair, and arguments presented are based on fact. 2.7 Agreement which is satisfactory to all contracting parties is achieved. Element 3 Execute contract or agreement and evaluate negotiation process. Performance criteria 3.1 Contracts or agreements submitted for signature are based on draft contracts and agreements and reflect outcomes of negotiations. 3.2 Contracts or agreements are accurate and complete. 3.3 Contract or agreement documents are produced on quality white paper and are bound. Range quality paper – no less than 100 gsm, A4 size; bound – spiral, glued, stapled, ribboned. New Zealand Qualifications Authority 2016 4984 version 4 Page 4 of 4 3.4 Authorised signatures appear on an original document for each contracting party in the correct place, and initials of authorised signatory appear next to alterations to the typewritten text and on each page. 3.5 Contracts or agreements are executed according to company law. 3.6 Organisation signatory signs in blue or black ink. 3.7 Each contracting party holds contract document bearing original signatures, and copies are available to authorised users on request. 3.8 Wording and presentation of contract or agreement document cause no dispute on signing or during contract implementation. 3.9 Contract or agreement document and contract or agreement process are confirmed as fair by contracting parties, and opportunities for similar repeat business are not compromised by process followed. Please note Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016