Supervise security operations

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15282 version 3
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Supervise security operations
Level
5
Credits
30
Purpose
This unit standard is designed for those who are, or seek to be, supervisors
in the security industry.
People credited with this unit standard are able to:
–
produce plans for security operations for management approval;
–
implement approved plans for security operations;
–
report on security operations; and
–
supervise security staff.
Subfield
Security
Domain
Security Management
Status
Registered
Status date
30 September 1998
Date version published
23 April 2008
Planned review date
31 December 2009
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA, industry
and teaching professional in the same field from another
provider.
Standard setting body (SSB)
ElectroTechnology Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0003
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
This unit standard has been designed for learning and assessment on-job.
Competency in this unit standard may be assessed in an industry-approved realistic
simulation.
 New Zealand Qualifications Authority 2016
15282 version 3
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2
Persons working or intending to work as a security officer or in related security
employment may require a Security Guard’s Licence or, if an employee of a Security
Guard Licence holder, a Certificate of Approval to be the Responsible Employee of a
Security Guard. Both are issued by the Registrar of Private Investigators and
Security Guards.
3
Security operations – are those conducted by enterprises and specialist security
companies to protect people and property through the provision and integration of
physical security hardware, security staff services, electronic security services,
security communications, data and information security services, loss prevention,
investigative services, emergency planning, personnel security, and substance abuse
management.
Elements and performance criteria
Element 1
Produce plans for security operations for management approval.
Performance criteria
1.1
Operational objectives are expressed in measurable terms and meet
customer/client requirements.
1.2
Performance targets, resource availability and operational constraints are
identified in terms of personnel, equipment, finance and time.
1.3
Operational plans are delivered within agreed time frames.
1.4
Operational plans define resource requirements, responsibilities, timetable,
costs and risks.
1.5
Operational plans make specific provision for implementation procedures,
contingency plans, monitoring and improvement processes.
1.6
Operational plans comply with legislative requirements.
1.7
Operational plans are documented and communicated for management
approval in accordance with the organisation’s policies and procedures.
Element 2
Implement approved plans for security operations.
Performance criteria
2.1
Implementation of operational plans is achieved within given time and resource
constraints.
2.2
Information presented to individuals and groups specifies outputs and
performance standards, and identifies those responsible for meeting them.
 New Zealand Qualifications Authority 2016
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2.3
Systems to monitor quantity, quality, cost, and time specifications for service or
product delivery are fully implemented and maintained in accordance with the
organisation’s policies and procedures.
2.4
Use of existing and additional resources is optimised to achieve operational
requirements.
2.5
Monitoring of operational performance identifies deviations from plans and
enables remedial actions to be implemented consistent with the organisation’s
policies, procedures and budgetary constraints.
2.6
Opportunities to improve operational performance are identified and initiated
with individuals who have authority for action.
Element 3
Report on security operations.
Performance criteria
3.1
Reports address the extent to which operational objectives have been achieved
and make recommendations regarding changes in procedures or personnel.
3.2
Reports are consistent with the organisation’s policies and procedures.
3.3
Information presented is organised, summarised, clarified, and presented to
meet recipient’s expectations.
3.4
Operational security and the ‘need to know’ principle are maintained.
Element 4
Supervise security staff.
Performance criteria
4.1
Supervised staff satisfy statutory licensing requirements.
4.2
Individual and team performance expectations and standards are established
and monitored, and feedback is given on actual performance.
4.3
Leadership of individuals and teams is demonstrated.
4.4
Open, honest, cooperative, and productive relationships with individuals and
teams are established and maintained.
4.5
Expertise of others is identified, acknowledged, and, where appropriate, applied
to work activities with due recognition given.
 New Zealand Qualifications Authority 2016
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4.6
Potential leaders are identified and encouraged to develop their skills and
knowledge through the nationally recognised training programmes.
4.7
Advice is provided to supervised staff on employment contract issues.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
[email protected] if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016
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