14626 version 3 Page 1 of 5 Manage unit control room activity in a prison Level 3 Credits 3 Purpose This unit standard is for people working as corrections officers in a prison and covers the management of unit control room activity. People credited with this unit standard are able to: – provide visitor reception services in a prison; – monitor and operate security equipment and systems in a prison; – receipt and allocate goods in a prison; – coordinate staff work allocations in a prison; – coordinate prisoner movements in a prison; and – maintain prison unit control room documentation in a prison. Subfield Offender Management Domain Prison Safety and Security Status Registered Status date 25 July 2006 Date version published 25 July 2006 Planned review date 31 December 2011 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA and industry. Standard setting body (SSB) ElectroTechnology Industry Training Organisation Accreditation and Moderation Action Plan (AMAP) reference 0003 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 This unit standard is intended for but not restricted to workplace assessment. The range statements across the unit standard can be applied according to enterprise specific equipment, procedures, and processes. 2 Performance in relation to the elements and performance criteria must comply with current legislation, policies, and procedures, including: Corrections Act 2004; Corrections Regulations 2005; New Zealand Qualifications Authority 2016 14626 version 3 Page 2 of 5 Crimes Act 1961; Crimes of Torture Act 1989; Criminal Justice Act 1985; Health and Safety in Employment Act 1992; New Zealand Bill of Rights Act 1990; Parole Act 2002; Privacy Act 1993; Sentencing Act 2002; other related Acts and regulations and their subsequent amendments or replacements. 3 Reference to terms, procedures and specifications in this unit standard includes documented procedures and specifications relevant to the workplace in which assessment is carried out. 4 All work practices shall meet documented enterprise quality management requirements, including the documentation of activities, events, and decisions. 5 This unit standard includes unit guardrooms and control rooms, commonly found in the 60 and 80 bed units where the corrections officer controls the wing or unit. 6 Assessment should be against the documented national policies and procedures and prison specific procedures. 7 Assessment against performance criterion 2.5 can be in a simulated situation. Elements and performance criteria Element 1 Provide visitor reception services in a prison. Range visitor reception, passes, visitor books, phone calls, prison access, communication systems, log book. Performance criteria 1.1 Access to a prison is monitored and controlled in accordance with the Corrections Act 2004 and established prison policy and procedures. 1.2 Individuals not allowed in a prison are identified and entry refused in accordance with established prison policy and procedures. 1.3 Reception services provided meet all health, safety and security requirements in accordance with legislative, and organisation requirements. 1.4 Visitor escorts are arranged and coordinated in accordance with established prison policy and procedures. 1.5 Visitor passes are issued and visitors made aware of requirements in accordance with established prison policy and procedures. New Zealand Qualifications Authority 2016 14626 version 3 Page 3 of 5 1.6 All visitor numbers are accounted for at all times as per established prison policy and procedures. Element 2 Monitor and operate security equipment and systems in a prison. Range security gates, alarms, key security, cameras, log book, visitor numbers, monitor security checks, key allocation, control room security, radios, mobile phones, handcuffs, communication equipment, coordinate emergency situations, alarm boards. Performance criteria 2.1 Control room is secured at all times in accordance with established policy and procedures. 2.2 Security equipment and systems are monitored, operated and maintained in accordance with manufacturer's specifications and established procedures. 2.3 Key press is secured at all times and all keys are accounted for in accordance with established policy and procedures and prison orders. 2.4 Keys are allocated to authorised persons in accordance with established policy and procedures and prison orders. Range 2.5 key tag, chain, pouch, prison policy and procedures. Emergency situations are coordinated in accordance with the business continuity plan incorporating emergency plans and procedures. Element 3 Receipt and allocate goods in a prison. Range prisoner property and money, inwards goods and stores, consumable goods. Performance criteria 3.1 All prisoner property and money are receipted, checked, and documented in accordance with established prison policy and procedures. 3.2 Prohibited items are identified and processed in accordance with established prison policy and procedures. Range 3.3 nationally prohibited items, locally prohibited items, disposal, storage, confiscation, other agencies. Received money is receipted, placed in envelope, and secured in drop safe in accordance with established procedures. New Zealand Qualifications Authority 2016 14626 version 3 Page 4 of 5 3.4 Consumable goods are recorded and allocated as per operational and prison requirements. Element 4 Coordinate staff work allocations in a prison. Range prisoner supervision, rosters, musters, handovers, briefings, checks, parades, security, safety. Performance criteria 4.1 Work is allocated to officers in a manner that maintains prisoner, officer, and prison safety and security. 4.2 Staff allocations enable scheduled duties and activities to be carried out within established timeframes and to required standards. 4.3 Personnel are briefed on all situations that impact on their duties in a timeframe which ensures safety and security is maintained. 4.4 Security breaches are identified and actions taken to contain breaches are implemented in accordance with established procedures. 4.5 All shifts are covered as per roster and established procedures. 4.6 Status and location of corrections officers under supervision of officer are known at all times. Element 5 Coordinate prisoner movements in a prison. Range prisoner supervision, musters, parades. Performance criteria 5.1 Prisoner movements are coordinated with corrections officers in accordance with established procedures and local operating requirements. 5.2 Status and location of prisoners are known at all times. 5.3 Prisoners are checked in and out of the unit in accordance with established procedures. 5.4 Prisoner enquiries and requests are managed in accordance with established procedures and case officer requirements. 5.5 Prisoner safety and security is maintained in accordance with all legal and established operating requirements. New Zealand Qualifications Authority 2016 14626 version 3 Page 5 of 5 Element 6 Maintain prison unit control room documentation in a prison. Range logs, boards, sentence management documentation, filing, muster book diary, in/out sheets. Performance criteria 6.1 Recorded information is complete, concise, accurate, and legible. 6.2 Control room information is recorded in the required format and filed within scheduled timeframe in accordance with established procedures. Please note Providers must be accredited by the Qualifications Authority, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016