7988 version 4
28-Jun-16
1 of 7
MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
level:
6
credit:
6
planned review date:
June 2006
sub-field:
Social Services
purpose:
People credited with this unit standard are able to: establish
the need, opportunity, purpose, and kaupapa for the social
service organisation; facilitate design of the social service
organisation; facilitate acquisition of resources to establish or
develop the social service organisation; meet legal
requirements and standards for establishment or
development of the social service organisation; and promote
the social service organisation or developments in the social
service organisation.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA, industry and
teaching professional in the same field from another
provider.
moderation option:
A centrally established and directed national moderation
system has been set up by Community Support Services ITO
Limited (Careerforce).
special notes:
1
People awarded credit in this unit standard are able to
implement Te Tiriti o Waitangi in the social services
according to the authority and resources available to
them, and are able to demonstrate application of this
competence to the context of assessment for this unit
standard (for further clarification, please refer to Unit
7928, Implement Te Tiriti o Waitangi in the social
services).
 New Zealand Qualifications Authority 2016
7988 version 4
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
2
Glossary
Alternative models of organisation - charitable trust, cooperative, incorporated society, limited liability
company, partnership, sole practitioner.
Community may include but is not limited to: a
community of interest, a community of locality, a
cultural community, a kin group.
Identified concerns, issues, or needs may include but
are not limited to: alternative care, community issues,
criminal justice, disabilities, economic development,
employment, environmental issues, families and
whānau, health care, housing and land, human rights,
iwi development, legal issues, planning, poverty,
psychiatric care, recreation, safety, sexuality, social
crisis and change, social policy and services, alcohol
and drug issues, Te Tiriti o Waitangi relationships.
Concerns, issues, or needs may be cultural, economic,
educational,
emotional,
psychological,
physical,
spiritual, social, structural or political, or related to age,
gender, or sexual orientation. People awarded credit
for this unit standard demonstrate competence in one
context, with any combination of the above factors.
Key people include but are not limited to people within a
family or whānau, hapū, iwi, group, agency, or
organisation who are given the authority or mana to
speak on behalf of those people by virtue of their
position, expertise, or knowledge. Where a community
of locality is the focus, key people include those
identified from a cross section of individuals and
organisations that provide services or resources to the
community of locality.
Responsiveness
to
target
groups
means
responsiveness to the concerns, issues, needs, rights,
values, and responsibilities of target groups.
 New Zealand Qualifications Authority 2016
7988 version 4
28-Jun-16
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
3
Sources of criteria established by legislation, ethical
practice, and service provider guidelines may include
but are not limited to: the Official Information Act 1982,
Privacy Act 1993, service provider codes of conduct,
codes of practice issued by the Privacy Commissioner,
social service codes of ethics, and service provider
guidelines, protocols, staff manuals, strategic plans,
kawa, or tikanga.
4
People awarded credit in this unit standard show that
their actions are guided and supported by valid theory
for social service practice. Evidence is required of
social service theory that is derived from authoritative
sources, which may include but are not limited to: body
of knowledge related to social service work; cultural
theory; practice research.
Elements and Performance Criteria
element 1
Establish the need, opportunity, purpose, and kaupapa for the social service organisation.
performance criteria
1.1
The need and opportunities for the organisation are identified in terms of gaps
in social service provision, and identified concerns, issues, or needs in the
community.
1.2
Stakeholders in the establishment or development of the organisation are
identified according to consultation with key people in the community.
1.3
The need and opportunities for the organisation, and the organisation's purpose
and kaupapa, are defined according to consultation with stakeholders.
1.4
The organisation's purpose and kaupapa are established with stakeholders and
target groups in the community in terms of responsiveness to target groups.
 New Zealand Qualifications Authority 2016
7988 version 4
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
1.5
A project group to establish or develop the organisation is identified through
consultation with stakeholders, and the roles, responsibilities, and objectives of
the project group are defined in accordance with the organisation's purpose and
kaupapa.
element 2
Facilitate design of the social service organisation.
performance criteria
2.1
Facilitation enables the project group to design the organisation and maintain
their roles, responsibilities, and objectives in accordance with the organisation's
purpose and kaupapa.
2.2
Advice and information is obtained and supplied to the project group on matters
impacting on design of the organisation.
Range:
matters impacting on design of the organisation may include but
are not limited to - industrial, legal, personnel, policy, resource
implications, strengths and limitations of alternative models of
organisation.
Evidence is required of four matters.
2.3
Facilitation ensures that matters impacting on design of the organisation are
evaluated for consistency with the organisation's purpose and kaupapa.
2.4
Facilitation ensures that the design for the organisation is consistent with the
need, opportunity, purpose, and kaupapa for the organisation, and with other
constraints.
Range:
other constraints may include but are not limited to - legal,
personnel, policy, resources.
Evidence is required of three constraints.
 New Zealand Qualifications Authority 2016
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
element 3
Facilitate acquisition of resources to establish or develop the social service organisation.
performance criteria
3.1
The range of resources required to establish or develop the organisation is
determined.
Range:
3.2
Facilitation enables the identification and selection of potential sources of
resources as required by the organisational design.
Range:
3.3
resources may include but are not limited to - accommodation,
financial, human, material.
potential sources of resources may include but are not limited to bequest, contract for service, fees, fund raising, grant,
sponsorship, voluntary donations.
Facilitation is directed towards acquiring resources consistent with the
organisational design.
Range:
facilitation methods may include but are not limited to – advocacy;
developing, implementing, and monitoring strategies; evaluation of
strategies; liaison; networking; negotiation; planning; provision of
advice and information; record keeping; supporting key people.
Evidence is required of three methods.
 New Zealand Qualifications Authority 2016
7988 version 4
28-Jun-16
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
element 4
Meet legal requirements and standards for establishment or development of the social
service organisation.
performance criteria
4.1
Legal requirements and standards for establishment or development of the
organisation are identified.
Range:
legal requirements and standards may include but are not limited
to - authorisation of the proposed name of the organisation;
common seal; documentation; legal structure for the organisation;
legal requirements and standards of organisations providing
resources or contracts; office holders; incorporation.
4.2
Documentation and record keeping systems are designed in accordance with
criteria established by legislation, ethical practice, service provider guidelines,
and standards of organisations providing resources or contracts.
4.3
Legal requirements and standards for establishment or development of the
organisation are met in accordance with criteria established by legislation and
standards of organisations providing resources or contracts.
Range:
legal requirements and standards may include but are not limited
to - legal documentation authorised, signed, submitted to public
registries, filed; funder standards met by writing up policy and
procedures.
 New Zealand Qualifications Authority 2016
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MANAGE SOCIAL SERVICES
Facilitate the establishment or
development of social service
organisations
element 5
Promote the social service organisation or developments in the social service
organisation.
performance criteria
5.1
Promotion includes informing all interested parties of progress in establishing or
developing the organisation.
Range:
5.2
interested parties may include but are not limited to - key people in
the community, stakeholders, target groups, other social service
providers, resource providers, funders, contractors, tangata
whenua.
Promotion includes providing interested parties with opportunities to participate
in the organisation.
Range:
opportunities may include but are not limited to – contracting,
funding, launch of the organisation, membership, office holding,
paid or unpaid employment, networking.
Comments to:
Careerforce
PO Box 2637
Wellington 6140
Please Note:
Providers must be accredited by the Qualifications Authority
before they can offer programmes of education and training
assessed against unit standards.
Accredited providers assessing against unit standards must
engage with the moderation system that applies to those unit
standards. [Please refer to relevant Plan ref: 0222]
 New Zealand Qualifications Authority 2016