NZQA Expiring unit standard
27312 version 2
Page 1 of 3
Title
Describe and use administration systems when working as an
orderly in a health or disability context
Level
3
Credits
3
Purpose
People credited with this unit standard are able to: describe
and use administration systems when working as an orderly in
a health or disability context.
Classification
Health, Disability, and Aged Support > Health and Disability
Principles in Practice
Available grade
Achieved
Explanatory notes
1
Legislation and codes relevant to this unit standard include:
Health and Disability Commissioner (Code of Health and Disability Services
Consumers’ Rights) Regulations 1996 (the Code);
Health and Disability Services (Safety) Act 2001;
Health and Safety in Employment Act 1992;
Privacy Act 1993.
2
New Zealand Standard relevant to this unit standard:
NZS 8134.1:2008 Health and disability services Standards – Health and disability
services (core) Standards.
3
This unit standard cannot be assessed against in a simulated environment. For
assessment, candidates must demonstrate competence in the workplace through
paid or unpaid employment, or in placements in a service provider workplace
negotiated by an education provider.
4
Candidates’ practice must reflect appropriate values, processes, and protocols in
relation to working with Māori and Pacific peoples and/or people from other cultures,
in a range of settings and environments.
5
Definitions
Administration systems in the context of this unit standard refers to the manual or
electronic organisation of information or data, including client records, within the
employing organisation. .
Candidate refers to the person seeking credit for this unit standard.
Client in the context of this unit standard refers to a person accessing services in a
health or disability setting. Clients, who may also be known as consumers, patients,
or tūroro in particular contexts and settings, may include outpatients in a medical
facility.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
27312 version 2
Page 2 of 3
Information management includes managing records and/or data, maintaining client
confidentiality, security systems and processes, and using telecommunications
systems.
An orderly is a person employed in a medical facility who undertakes a variety of
assistive and support tasks that do not involve the medical treatment of clients.
Organisation’s policies and procedures are the policies and procedures of the
employing organisation of the candidate and include ethical codes, standards, and
other organisational requirements.
Outcomes and evidence requirements
Outcome 1
Describe administration systems used when working as an orderly in own workplace in a
health or disability context.
Range
administration systems may include but are not limited to – information
management, rosters, transfer and hand-over records, completion and checking
of documentation.
Evidence requirements
1.1
Administration systems are described in terms of their application to the role of
an orderly in own workplace, in accordance with the organisation’s policies and
procedures.
1.2
Administration systems are described in terms of promoting and protecting a
client’s rights in accordance with the provisions of the Code.
Outcome 2
Use administration systems when working as an orderly in a health or disability context.
Evidence requirements
2.1
Administration systems are used in relation to the role of an orderly in
accordance with the organisation’s policies and procedures.
Range
2.2
evidence is required for the use of two administration systems.
Administration systems are used in terms of promoting and protecting a client’s
rights in accordance with the provisions of the Code.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
27312 version 2
Page 3 of 3
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
20 May 2011
31 December 2018
Review
2
16 April 2015
31 December 2018
Consent and Moderation Requirements (CMR) reference
0024
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016