11997 version 2 28-Jun-16 1 of 4 RETAIL AND DISTRIBUTION MANAGEMENT Maintain operational procedures in a distribution facility level: 4 credit: 5 planned review date: July 2006 sub-field: Retail, Distribution, and Sales purpose: People credited with this unit standard are able to maintain operations, safety and security in a distribution facility. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established national moderation system has been set up by the ServiceIQ. special notes: 1 The following unit standards may be considered relevant to and/or supportive of this unit standard, but are not prerequisite unit standards: Unit 11984, Maintain quality of individual goods in a distribution facility; Unit 11985, Maintain safe work practices in a distribution facility; and Unit 19580, Demonstrate knowledge of storekeeping operations in a distribution facility. 2 Performance of the elements of this unit standard must comply with the requirements of the following: Health and Safety in Employment Act 1992, Resource Management Act 1991, other published statutes, regulations, codes of practice, guidelines and standards relevant to the particular work site; and their subsequent amendments and replacements. New Zealand Qualifications Authority 2016 11997 version 2 28-Jun-16 2 of 4 RETAIL AND DISTRIBUTION MANAGEMENT Maintain operational procedures in a distribution facility 3 Definitions Distribution facility refers to a workplace where the primary focus is on storage and distribution of stock. Agreed indicates a course of action that is agreed between two or more people (including the candidate) and which follows organisational procedures. Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace. Elements and Performance Criteria element 1 Maintain operations in a distribution facility. performance criteria 1.1 Efficient distribution of goods is maintained. 1.2 Staffing levels are maintained at a level that optimises efficient operation and minimises cost. 1.3 Inventory management systems are operated in accordance with organisational procedures. Range: inventory management may include but is not limited to – receipt, movement, storage, picking, labelling, dispatch, quarantine, returns, issue, disposal, record keeping, cataloguing. 1.4 Distribution equipment is maintained in accordance with organisational procedures and budget constraints. 1.5 Organisational output requirements are met within agreed timeframes and budget constraints. New Zealand Qualifications Authority 2016 11997 version 2 28-Jun-16 3 of 4 RETAIL AND DISTRIBUTION MANAGEMENT Maintain operational procedures in a distribution facility element 2 Maintain safety and security in a distribution facility. performance criteria 2.1 Safety is maintained in accordance with legislative requirements. 2.2 Security of workplace and goods is maintained in accordance with organisational procedures. 2.3 Environmental planning and control issues are identified in accordance with organisational procedures and legislative requirements. Range: 2.4 planning and control issues may include but is not limited to safety, pollution levels, waste management. Recycling and waste disposal are operated in a manner that optimises safe disposal in accordance with organisational procedures and legislative requirements. Comments on this unit standard Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. New Zealand Qualifications Authority 2016 11997 version 2 28-Jun-16 4 of 4 RETAIL AND DISTRIBUTION MANAGEMENT Maintain operational procedures in a distribution facility Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0225 http://www.nzqa.govt.nz/framework/search/index.do. which can be accessed at New Zealand Qualifications Authority 2016