NZQA registered unit standard
28303 version 1
Page 1 of 3
Title
Coordinate product information and placement in a retail
environment
Level
4
Purpose
Credits
10
This unit standard is for experienced people who are working in
a retail environment selling goods.
People credited with this unit standard are able to coordinate
product information and placement in a retail environment.
Classification
Retail, Distribution, and Sales > Retail and Distribution Core
Skills
Available grade
Achieved
Explanatory notes
1
Definitions
Organisational procedures – instructions to staff on policies and procedures which
are formally documented, or generally accepted within the workplace.
Retail environment – workplaces where the primary focus is on customers
purchasing goods and/or services.
2
Candidates undertaking assessment against this unit standard are expected to
comply with the – Credit Contracts and Consumer Finance Act 2003, Consumer
Guarantees Act 1993, Fair Trading Act 1986, Food Act 1981, Food Hygiene
Regulations 1974, Hazardous Substances and New Organisms Act 1996, Health and
Safety in Employment Act 1992, Health and Safety in Employment Regulations 1995,
Sale of Goods Act 1908, Sale and Supply of Alcohol Act 2012, Smoke-free
Environment Regulations 2007, Weights and Measures Act 1987.
3
Evidence for the practical components of this unit standard must be demonstrated in
the workplace.
Outcomes and evidence requirements
Outcome 1
Coordinate product information and placement in a retail environment.
Evidence requirements
1.1
Current product information is sourced and communicated to sales staff in
accordance with organisational procedures.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28303 version 1
Page 2 of 3
1.2
New and/or improved product information is communicated to sales staff in
accordance with organisational procedures.
1.3
Product placement is analysed to ensure goods are appropriately placed to
influence customer buying decisions in accordance with organisational
procedures.
1.4
Goods are checked to ensure quality is maintained in accordance with
organisational procedures.
1.5
Feedback is obtained from sales staff and customers on product information
and product placement in accordance with organisational procedures.
1.6
Feedback is analysed to determine any improvements to product information or
product placement in accordance with organisational procedures.
1.7
Product reviews are developed and communicated to sales staff and customers
in accordance with organisational procedures.
Replacement information
This unit standard replaced unit standard 11999.
Planned review date
31 December 2019
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 May 2015
N/A
Consent and Moderation Requirements (CMR) reference
0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMRs). The
CMR also includes useful information about special requirements for organisations wishing
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28303 version 1
Page 3 of 3
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact ServiceIQ at qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016