23707 version 1
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Demonstrate knowledge of workflow management in a postharvest
operation
Level
3
Credits
5
Purpose
This unit standard is for people working, or intending to work in a postharvest
operation who are required to have a basic knowledge of workflow
management.
People credited with this unit standard are able to: demonstrate knowledge of
workflow systems used in a postharvest operation, describe processes for
the resolution of problems in workflow systems in a postharvest operation,
and demonstrate knowledge of a workflow system’s documentation and/or
software as used in a postharvest operation.
Subfield
Horticulture
Domain
Production Horticulture
Status
Registered
Status date
25 June 2007
Date version published
25 June 2007
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA, industry
and teaching professional in the same field from another
provider.
Standard setting body (SSB)
Primary Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0032
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Workplace procedures refer to written or verbal policies and procedures on safety,
operation and production set down by the employer or host organisation.
2
Standards refer to requirements laid down in quality assurance documentation and
industry standards as supplied by an industry body, agent or exporting company.
 New Zealand Qualifications Authority 2016
23707 version 1
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3
Legislation relevant to this unit standard includes but is not limited to: Health and
Safety in Employment Act 1992; Employment Relations Act 2000; Resource
Management Act 1991; Privacy Act 1993; Hazardous Substances and New
Organisms Act 1996, Occupational Safety and Health Codes of Practice.
4
Workflow systems are systems used to manage the processing from inwards goods
through to dispatch including resourcing, planning, processes and product.
Elements and performance criteria
Element 1
Demonstrate knowledge of workflow systems used in a postharvest operation.
Performance criteria
1.1
Workflow systems are described in terms of their features and application, and
any disadvantages are identified.
Range
1.2
which may include but are not limited to – just in time orders,
packed inventory, inwards goods management, capacity planning,
dispatch management; disadvantages may include but are not
limited to – labour constraints, volume, timeliness, product quality,
profitability.
Evidence of at least two workflow systems is required.
Outcomes of using workflow systems are described in terms of measurable
benefits.
Range
may include but are not limited to – lead times, work in progress,
wastage, product quality, profitability, service.
Element 2
Describe processes for the resolution of problems in workflow systems in a postharvest
operation.
Performance criteria
2.1
Description identifies the source of information to assist in resolving problems
within the workflow system.
Range
2.2
may include but is not limited to – audit reports, process reports,
quality control records.
Description outlines the formal and informal processes for resolving problems.
Range
may include but is not limited to – formal (internal audit, quality
control, supervisor monitoring, computer reports); informal
(general observation, discussion with personnel).
 New Zealand Qualifications Authority 2016
23707 version 1
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2.3
Description outlines the process for corrective action where a problem is
identified.
Range
may include but is not limited to – data collection, process review,
action plan, measured outcome, changes to procedures to prevent
recurrence and ongoing monitoring.
Element 3
Demonstrate knowledge of a workflow system’s documentation and/or software as used in
a postharvest operation.
Performance criteria
3.1
Documentation and/or software use is described in accordance with workplace
procedures.
Range
3.2
what is used, when used, where used and who the personnel
involved are.
Documentation and/or software control procedures are described in accordance
with workplace procedures.
Range
may include but are not limited to – audit procedures, quality
assurance requirements, product tracking.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Primary Industry Training Organisation www.primaryito.ac.nz if you
wish to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016