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Manage operations staff to maintain the electricity supply and provide
input to operational business plans
Level
4
Credits
3
Purpose
People credited with this unit standard are able to: arrange the availability of
power system operations staff for shift rosters; apply operations personnel
policies; and provide input to operational business plans.
Subfield
Electricity Supply
Domain
Electricity Supply - Power System Management
Status
Registered
Status date
11 December 2009
Date version published
11 December 2009
Planned review date
31 December 2014
Entry information
Recommended: Unit 16281, Maintain and update
operating log for electricity supply operational purposes,
or demonstrate equivalent knowledge and skills.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
Electricity Supply Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0120
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
This unit standard can be assessed in a workplace environment, or in a training or
educational environment if simulated equipment response and examples are able to
be provided, or in a combination of both environments.
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2
Performance and work practices in relation to the elements and performance criteria
must comply with all current legislation, especially the Electricity Act 1992, and any
regulations and codes of practice recognised under that statute; the Health and
Safety in Employment Act 1992; and the Resource Management Act 1991.
Electricity supply industry codes of practice and documented industry procedures
include the Safety Manual – Electricity Industry (SM-EI) (2004) Wellington: Electricity
Engineers’ Association. A full list of current legislation and industry codes is
available from the Electricity Supply Industry Training Organisation, PO Box 1245,
Waikato Mail Centre, Hamilton 3240.
3
The phrase in accordance with industry requirements is implicit in all elements and
performance criteria in this unit standard.
4
Industry requirements include all asset owner requirements; manufacturers’
specifications; and enterprise requirements which cover the documented workplace
policies, procedures, specifications, and business and quality management
requirements relevant to the workplace in which assessment is carried out.
Elements and performance criteria
Element 1
Arrange the availability of power system operations staff for shift rosters.
Performance criteria
1.1
Details of upcoming work assignments are determined and noted for staffing
requirements.
Range
1.2
Number and competency of personnel needed to fulfil requirements of work
schedule is determined and noted.
Range
1.3
may include but is not limited to – requirements for competency,
training and knowledge required, number of staff.
Approved personnel register is examined to establish staff available to carry out
the scheduled work.
Range
1.4
may include but is not limited to – consulting other staff, contractor
applications, what work to be done, where and by whom.
may include but is not limited to availability of – system controllers,
field operators, support staff, external contracted operators.
Personnel are temporarily allocated to shift rosters and details are entered on
the draft shift roster.
Range
may include but is not limited to – details of name, date time,
location, work assignment.
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1.5
Staff are consulted as to availability for each shift and the roster of staffing is
confirmed.
Range
1.6
may include but is not limited to – confirming availability, reallocation of shift, circulation of revised roster, employment
contract provisions, owner's procedures.
External personnel resources are hired when insufficient internal staff are
available to complete scheduled work assignments.
Range
may include but is not limited to – negotiation of contract
agreement, selected staff, verification of competencies, verification
of authorisation holder's certificate.
Element 2
Apply operations personnel policies.
Performance criteria
2.1
Performance standards are promoted to staff to enable business plan objectives
to be achieved.
Range
2.2
Feedback from staff on training and/or skill issues is received and recorded in
personnel register.
Range
2.3
may include but is not limited to – analysis of the staff responses,
feedback from training, document responses.
Training needs analysis is implemented to identify any training deficits.
Range
2.4
may include but is not limited to – statements on performance
standards objectives, staff surveyed to establish appropriateness
of existing training, skill acquisition programs, business direction of
enterprise, capability to recognise good and poor performance.
may include but is not limited to – analysis of training needs for
new operating procedures, changed operating procedures, poor
performance areas.
Opportunities are provided to staff to make suggestions for improving efficiency
of network operations.
Range
may include but is not limited to – opportunities at team briefings,
information meetings, log book entries, investigation reports.
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Element 3
Provide input to operational business plans.
Performance criteria
3.1
The contents and objectives of the operational business plan are interpreted
and clarified with supervising officer.
Range
3.2
Forecast of projected workload on network is developed to meet the needs for
the next period.
Range
3.3
may include but is not limited to – data obtained from internal and
external sources to estimate costs of implementing projected
workload, resources required to carry out projected workload
estimated.
Suggestions for meeting customer expectations are developed in accordance
with technical limitations and industry standards.
Range
3.4
may include but is not limited to – new business directions,
changed operations, new technology, cost reductions.
may include but is not limited to – strategy suggestions and means
for meeting customer expectations.
Options for upgrading resources and operational efficiency of the network are
investigated and identified.
Range
may include but is not limited to – options such as new equipment,
new procedures, new training policy.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
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Comments on this unit standard
Please contact the Electricity Supply Industry Training Organisation info@esito.org.nz if
you wish to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016