CareerLink and Cooperative Education
2014-2015 PROGRAM REVIEW
UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
Table of Content
1. MISSION STATEMENT
2. QUANTITATIVE INDICATORS
3. OUTCOME AND GOAL ACHIEVEMENT
4. ENGAGED COMMUNITY
5. RECOGNIZE AND SUPPORT BEST PRACTICES
6. PLANNING AND POLICY CONSIDERATIONS
7. BUDGETARY CONSIDERATIONS AND IMPACT
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
1.
MISSION STATEMENT
The mission of CareerLink is to create quality career options and opportunities for
University of Hawaii Maui College, University of Hawai`i Center- Maui students and
graduates in response to the dynamic economic and workforce development needs of
Maui County.
CareerLink student services program vision for the next five years is to:
 meet and exceed the annual goals for CareerLink
 upgrade the data collection, tracking and reporting system of our business
partners, students, graduates, and job placement services.
 institutionalize the job placement and workplace readiness coordination
component within the various academic programs.
 strengthen the workforce development partnerships between the campus and
community.
2.
QUANITATIVE INDICATORS
Our Demand Indicators were Healthy. We improved in identifying desired skills and
qualifications employers are looking for in students and assist students to prepare for
these opportunities. More local employers contacted CareerLink for assistance with
finding future employers.
Our Effectiveness Indicators were Healthy. Although the center lost two 100% FTE
staff members hired through the Rural Hawaii grant initiative that expired on September
2015, two FTE positions were instated under the Perkins grant. The Mentorship
Coordinator and the Career Readiness Coordinator will assist in the efforts of recruiting
students, alumni and employers as well as support CareerLink’s resource efforts campuswide.
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
3.
OUTCOME AND GOAL ACHIEVEMENT
CareerLink goals are to:
1. Provide quality one-stop career services to students and graduates and the
community.
2. Serve as the central clearing house for career and employment opportunities
related to our customers’ educational, professional and personal goals.
3. Be the preferred portal for the business community to access qualified candidate for
the employment needs
4. Act as the liaison between the College’s educational programs and the business
community for assessment of institutional and program effectiveness for workforce
development and internship needs.
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
4. ENGAGED COMMUNITY
Outreach to public schools
 Baldwin Bear Affair
 Career Day
 Haleakala National Park’s Pomaile and Kupukupu Aina programs
 Hawaii College & Career Fair
 Hawaii Construction Career Day
 Kamehameha School Maui Campus
 Maui High School
 Maui Waena Presentations
 Sacred Hearts College and Career Fair
CareerLink staff partnered with UHMC outreach campuses to share information about
cooperative education and CareerLink services to their students and community members.
 Molokai Education Center
 Lanai Education Center
 Hana Education Center
 County Of Maui
CareerLink partnered with the following businesses and organizations to help community
members and bring awareness of CareerLink and its services.
● Akamai Internship Symposium
● Kaheawa Wind - First Wind
● Kahoolawe Island Reserve Commission
● Ka Lima O Maui Job Fair
● Maui County Fair
● Maui Adult Ed Community School
● Maui Native Hawaiian Chamber of Commerce
● Monsanto
● OCET/EdVenture
● Pacific Radio Group Job Fair
● Rural Hawaii Grant
● SLIM
● The Big Mac- A High School Transition Event
Outreach Events
CareerLink sponsored two Career Fairs during the 2014-2015 academic year, one in the
fall and one in the spring. The purpose of organizing a Career Fair for UHMC students,
alumni and community members is to engage and network with local employers and
community services.
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
On October 8, 2014 from 10:30 a.m. to 1:00 p.m. The October Job Fair was held outside of
Ka Lama building. To accommodate the increase in employers that participated, the fair
was held on both sides of the Ka Lama Building facing Noi’i and Kupa’a. Due to the event
being held outside and having multiple entry ways, an accurate head count of attendees
was not possible. Through our observations, it is estimated that over 200 students, alumni
and community members attended this event. Table 1 lists the 30 employers that attended
and Table 2 lists the 7 Community and UHMC Support Services that attended.
Table 1
October 8, 2014 Job Fair Attendees
Employers
24 Hour Fitness
AFLAC
Aloha International Employment,
Avis Budget Group
Bayada Habilitation
Enterprise Rent-A-Car
Fastenal
Four Seasons
Hale Makua
Hawaii Job Corps
HC&S
HMS Host
Jack in the Box
Jamba Juice
Marriott's Maui Ocean Club
Maui Jim Sunglasses
Maui County Police Department
Monsanto
Montage Kapalua Resorts
Pacific Whale Foundation
Panda Express
Pi`ikea
Safeway Inc.
Sherwin Williams
Tamura's Enterprises Inc.
Target
Ululani Shave Ice
Verizon Wireless
Walgreens
Whole Foods
Table 2
October 8, 2014 Job Fair Attendees
Community and UHMC Support Services
Rural Hawaii /EdVenture
Title III/Kaiao
University of Hawaii Manoa Outreach
PATCH
Salvation Army- Family Intervention Services
Kahoolawe Island Commission Reserve
County of Maui Immigrant Services
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
The spring semester Job Fair was held on March 11, 2015 from 10:30 a.m. to 1:00 p.m.
outside the Ka Lama Building. Again due to the increase in employer participation, both
sides of the Ka Lama Building were utilized. Due to the event being held outside and
having multiple points of entry, an accurate head count of attendees was not possible.
Through our observation with the change of classes and foot traffic and attendance of the
public that over 250 attendees were at the event. Of the 36 participates attending the
March Fair, 29 (Table 3) were employers and 7 (Table 4) were Community and UHMC
Support Services.
Table 3
March 11, 2015 Job Fair Attendees
Employers
24 Hour Fitness
ABC Stores
AFLAC
Ali`i Resorts, LLC.
Avis Budget Group
Blue Pacific Management
Enterprise Holdings, LLC.
Envision Entertainment & Production, Inc.
Fastenal
Hawaii Commercial & Sugar Co.
Hawaii Job Corps
Hawaii Behavioral Health, LLC
Hilton Worldwide-Grand Wailea
HMSHost
JTB Hawaii, Inc.
Kamaaina Kids
Kay Jewelers
Marriott’s Maui Ocean Club
Maui Express Carwash
Maui Jim Sunglasses
Maui Soda and Ice Works, LLC.
Minit Stop Holdings, LLC.
Nerium International
Oceanic Time Warner
Roberts of Hawaii
Tutu & Me
Ululani’s Hawaiian Shave Ice
Wailea Beach Marriott Resort & Spa
Whole Foods
Table 4
March 11, 2015 Job Fair Attendees
Community and UHMC Support Services
Hui Kapehe
Ka Hale A Ke Ola
Kupu Hawaii
McKinley Community School for Adults
PATCH Hawaii
Rural Hawaii
Salvation Army
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
Servicing UHMC students, alumni and community
CareerLink services all UHMC students, alumni and community members both on and off
campus. To track how many visitors use our center’s services, a survey is utilized that
captures each individual and their reasons for visit. During the 2014-2015 academic year,
387 students, alumni and community members visited CareerLink. Please see Tables 5-8
for a breakdown of visitors for each question.
Students were asked the following questions:
1. Is this your first time to CareerLink?
2. Do you have an appointment today?
3. What is the reason for your visit today? Check all that apply.
4. What is your Major or Program?
Table 5
Question 1: Is this your first visit to CareerLink?
Table 6
Question 2: Do you have an appointment today?
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
Table 7
Question 3: Reason for visit?
180
160
140
120
100
169
80
128
60
123
102
86
40
20
30
39
7
0
Resume
Cover Letter
Job Search Off Campus
Job Search On Campus
Mock
Interview
Cooperative
Education
Career
Assessment
Other
Table 8
Question 4: What is your Major or Program?
120
114
100
80
60
36
40
25
20
0
24
14
8
2
27
21
9
16
3
7
8
17
20
8
2
1
3
17
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
CareerLink staff and student assistants scheduled class visits during the first two weeks of
each semester. During these short, brief visits, information was shared regarding
CareerLink services, workshops, events and internships.
Table 9
Class Visits and Presentations
Semester
Number of classes visited
Number of students visited
Fall 2014
26
449
Spring 2015
5
93
Total
31
542
Resume, Workshops and Mock Interviews
CareerLink partners with departments on campus such as, Automotive Technology, Early
Childhood Education, Human Services and Hospitality and Tourism to provide workshops
on resume and cover letter development and conduct mock interviews.
CareerLink also works with high schools conducting mock interviews. On November 13th
and 14th CareerLink staff conducted mock interviews for Maui High School, and on
November 19, 2014 CareerLink staff performed mock interviews for Kamehameha School
Maui Campus.
CareerSpots
CareerSpots is an online career video resource that was acquired by the Rural Hawaii
initiative and launched in January 2014. From November 1st 2014 to October 30, 2015
__1691__ videos were watched.
Table 10
CareerSpots Video Usage
CareerSpots Video Usage
Total Views:
1691
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
Table 11
CareerSpots Channel Breakdown
CareerSpots Views per Channel
Job Search Video Views
1474
128
89
Career Video Views
Internship / Co-ops
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
CSO
UHMC annual purchase of Career Services (CSO) database is used to track employers
and link them with students and alumni to promote off-campus employment, internships,
calendar of events, mentorships and facilitate online employer registration payment to
attend UHMC Career Fairs.
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
Perkins Portable Computer Lab
The Perkins Portable Computer Lab (PPCL) was developed to increase student’s
accessibility to laptops, tablets and updated software. Over the course of the fall 2014 and
spring 2015 semesters, students were able to rent the equipment for the duration of the
semester or on a week to week basis. Faculty and staff were also utilizing the PPCL by
loaning out equipment used in NSO, campus meetings, skyping outreach campuses and
students, etc.
Table 12
Perkins Portable Computer Lab Equipment
Equipment
Amount
Surface RT with keyboard
Dell Inspiron 15 Notebook
iPads 16GB
Fourplay iPad lock stands
Bretford Mobility Cart Laptop and Tablet Charging Cart
12
10
8
2
1
Table 13
Perkins Portable Computer Lab Rentals 2014-2015
Number of Students Renting
Number of Faculty & Staff Renting
23
29
Partner with business and organizations
Local business partners are vital to any cooperative education and career program. Not
only do these employers provide internship sites, on the job training, but also expose the
students to the organizations hierarchy and networking. During the 2014-2015 academic
year, 63 employer and community partners hosted an intern (see Table 14 below).
Table 14
List of local employer internship sites for the 2014-2015 academic year
Ace Hardware
Lokelani Intermediate School
Akimeka
Malama I Ke Ola Health Center
Care Resource Hawaii
Maui Adult Daycare Center
Carrier Hawaii
Maui Endodontic Inc.
Certified Sounds
Maui Medical Group
County of Maui IT Department
Maui Nui Botanical Garden
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
County of Maui Fire Department
County of Maui Department Accounts Div.
County of Maui Department of Finance
County of Maui-Development Service Admin
County of Maui Immigrant Services
County of Maui Mayor's Office
County of Maui Office on Aging
County of Maui Planning Department
County of Maui Police Department
Dr. Luz Medina, M.D.
Dr. Medina, OBGYN
Dorvin Leis
Flying Squirrel Farms
Foodland
Habitat for Humanity
Hale Makua
HILT, Hawaiian Island Land & Trust
HNEI – Hawaii Natural Energy Institute
H.P. Baldwin High School
Hyatt Maui- IT Department
Integ Business Services Inc.
Kahoolawe Island Reserve Commission
Kaiser Permanente
Kaunoa Senior Center
Kihei Wailea Medical Center
Kula Haven Farm
Lanai Youth Center
Molokai Occupational Center
Northwest Electric Inc.
Oscar Ichazo Foundation
Roselani Place
Serendipity
State of HI – 2nd Circuit Court
Pai Ka Mana
PATCH
Perfection Bra Fitting Salon
PISCES
PISCES Hilo
UHMC Administration Affairs - Maui Fit
UHMC Computing Services
UHMC ECET
UHMC Financial Aid
UHMC IT Department
UHMC – John Pye
UHMC Library
UHMC Media Department
UHMC SLIM – Community Garden
UHMC Security
UHMC Software Development Center
Wailea Health & Wellness Center
Walgreens – Lahaina Pharmacy
Yap’s Electric
Westin KORV
Graduation and Graduation Survey
CareerLink assisted with the planning of the graduation in May 2015. Terminal students
who applied for graduation were asked to complete a survey that asked questions about
their major, currently employment status, plans to continue towards a higher degree and if
they received financial aid.
The primary purpose of this survey is to learn about UHMC graduates status or plans after
graduation - whether they are seeking, or accepted employment, been admitted or
transferred to another higher level institution, currently working in their academic field of
study, as students were given the option answer to disclose salary information. By
soliciting this information, UHMC will better understand our graduate interests, industries
that employ our students, and provide CareerLink increased opportunities to promote
career readiness skills for our graduates.
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
The 2014-2015 academic year consists of summer 2014, fall 2015 and spring 2015
semesters of University of Hawaii Maui College Students that graduated with a “terminal”
degree consisting of a few certificate programs, an Associate and Baccalaureate Degree.
Students that completed course requirements achieved higher educational milestones that
included awards from a Certificate of Completion (for Dental Assisting), Certificate of
Achievement including (Academic Subject Certificate in Hawaiian Studies, Visual Arts,
Marine Options, and Institute for Hawaiian Music), and/or received a degree from one of
the nineteen Associate Degree programs , and/or four Baccalaureate Degree programs.
In April 2015, CareerLink received a list of 526 terminal students, pulled from Banner, who
petitioned to graduate or were awarded during the summer 2014, fall 2014 and spring
2015 semesters as 337 out of 526 (64%) of terminal students completed the survey.
Table 15
Response Rate of Graduates
Response
Did complete survey
Did not complete survey
Total
Number
Percent
337
189
526
64%
36%
100%
Table 16
Response Rate by Programs
Degree
Type
BAS
AA
AAS
Programs
Applied Business & Information
Technology
Engineering Technology
Hawaiian Studies
Liberal Arts
Accounting
Administration of Justice
Agriculture
Auto Body Repair & Painting
Automotive Mechanics
Technology
Business Careers
Business Technology
Culinary Arts
Total # of
Surveys
graduates Completed
Surveys
not
completed
%
completed
5
5
12
253
16
6
4
2
5
5
11
121
15
6
2
2
0
0
1
132
1
0
2
0
100%
100%
92%
48%
94%
100%
50%
100%
11
21
28
37
11
13
26
28
0
8
2
9
100%
62%
93%
76%
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
AS
ASC
ATS
CO
Fashion Technology
Hospitality and Tourism
Sustainable Construction
Technology
Dental Hygiene
Early Childhood Education
Electronics & Comp Engineering
Technology
Human Services
Natural Science
Nursing
Institute for Hawaiian Music
Hawaiian Studies
Visual Arts
Cultural & Natural Resource
Management
Dental Assisting
Totals
5
9
5
7
0
2
100%
78%
2
10
5
2
10
5
0
0
0
100%
100%
100%
10
9
1
45
6
10
5
10
5
1
24
3
7
2
0
4
0
21
3
3
3
100%
56%
100%
53%
50%
70%
40%
4
11
526
3
11
337
1
0
189
75%
100%
64%
Table 17
Are you currently employed?
Response
# of responses
Yes, working full time
Yes, working part time
Yes, working on-call/seasonal
No, and I am seeking work
No, and I am not seeking work
Total




80
129
5
22
56
292
292 (86.6%) of the 337 students who took the survey responded to this question
A significant amount of graduates who completed the survey already hold jobs prior
to graduating (73.2%). Many graduates are employed full-time (27.4%) and the
majorities are employed part-time (44.2%).
22 (7%) students shared they are currently seeking employment. CareerLink will
follow up with these students to offer assistance.
56 (19%) students disclosed they are not seeking work at this time.
Two important survey questions were skipped due to errors when assigning survey logic
and did not collect any answers. The questions were:
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW


Are you currently working in your field of study?
If you are not working in your field of study, please check off the reasons why
(check all that apply).
Next year’s survey will include these important questions and staff will ensure that the
survey logic will be working properly.
Table 18
Do you plan on pursuing another degree?
Degree type
Bachelor’s Degree
Master’s Degree
Other (Certification, Licensure, etc.)
Not getting another degree
Total



Responses
Percentage
197
13
25
64
299
66%
4%
8%
21%
100%
A total of 235 (78%) students responded they plan to pursue another degree,
certification or licensure post-graduation.
Of the 235 students who plan to pursue another degree post-graduation, 197 (83%)
plan to continue towards a Bachelor’s degree, 13 (5%) students plan to obtain a
Master’s degree and 25 (11%) students plan to obtain certifications, licensure, etc.
post-graduation.
64 (21%) of 299 students responded they do not plan to pursue another degree,
certification or licensures.
Financial Aid data was turned over to the Financial Aid department. A Loan Specialist will
follow up and contact each student who requested help with their loan.
5.
RECOGNIZE AND SUPPORT BEST PRACTICES
What did we do very well that we want to continue?
 Job Fairs located outside of the Ka Lama Building
 Classroom visits
 Utilizing the Perkins Portable Computer Lab
 Actively participating in New Student Orientation, Graduation committee and
other campus projects.
 In-class workshops
 Conducting mock interviews for various UHMC programs and high schools
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UNIVERSITY OF HAWAI‘I MAUI COLLEGE
CAREERLINK
2014 – 2015 PROGRAM REVIEW
6.
PLANNING AND POLICY CONSIDERATIONS
What policies do we want to implement that will make our process better?
 Documenting success of students who did find employment.
 Increased follow up and tracking over all in regards to classroom visits as
well as visitors to the center.
 Celebrate successes of students, alumni, and advancement of community
helpers.
 Continue to support academic programs and create community partnerships
of industry partners. Propose mini-job fairs for academic programs and
rotate hosting of fairs per program.
7.
BUDGETARY CONSIDERATIONS AND IMPACT
Need to purchase
 Additional license agreement for CareerSpots. Current license agreement
expires January 14, 2016, estimated cost $1,500.
 Provide two general funded 100% FTE APT staff members to continue and
increase the level of service and outreach to students, alumni and community
members.
 Seek funding for three Student Assistants to assist with CareerLink duties
and other project coordination efforts campus and community wide.
 Create additional marketing materials, career/employment materials, career
Exploration materials that is current to meet Maui’s industry needs.
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