NQF Ref
Version
1019
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3
National Certificate in Public Sector Services (Leadership Development
- Middle Management) (Level 5)
Level
5
Credits
85
Purpose
This qualification is for people employed in the public sector who hold, or seek to hold,
positions of leadership. An understanding of the public sector ethical context is a key
component of developing our future leaders, and this competency is reflected in the
qualification. The importance of interpersonal communication skills in team leadership and
facilitation is also reflected.
This qualification is part of a series of leadership qualifications for the public sector. It
shares credits with and may lead on from the National Certificate in Business (First Line
Management) (Level 4) [Ref: 0649] although the structure of the qualifications differ.
This certificate has been designed to lead on to the National Diploma in Public Sector
Management (Leadership Development) (Level 6) [Ref: 1419].
Credit Range
Level 4 credits
Level 5 credits
Level 6 or above credits
Totals
Compulsory
20
47
15
82
Elective
0-3
0-3
0-3
3
Requirements for Award of Qualification
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand
Qualifications Authority (NZQA) Rules and Procedures publications available at
http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Compulsory standards
 Elective – A minimum of 3 credits as specified
Detailed Requirements
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NQF Ref
1019
Version
Page 2 of 5
3
Compulsory
The following standards are required
Business > Business Operations and Development > People Development and
Coordination
ID
Title
Level
Credit
1987
4
5
8493
Develop strategies to establish and maintain positive
workplace relationships
Provide leadership for a team in an organisation
5
10
8495
Develop self to improve performance at work
4
5
8496
Develop and maintain a safe and supportive working
environment
Operate professionally, ethically, and responsibly in an
organisation
Manage a plan to achieve organisational objectives
5
5
5
8
5
10
19588
25463
Business > Business Operations and Development > Systems and Resources
Management
ID
Title
Level
23400
Demonstrate and apply knowledge of change
management in a business operation
Business > Public Sector Services > Public Sector Core Skills
ID
Title
14945
Demonstrate knowledge and understanding of ethics in
the New Zealand State sector
Business > Public Sector Services > Public Sector Management
ID
Title
11075
Manage implementation of organisational strategies,
policies, and plans
Business > Public Sector Services > Public Sector Māori
ID
Title
14943
Credit
4
5
Level
Credit
5
4
Level
Credit
6
15
Level
Credit
Demonstrate knowledge of Te Tiriti o Waitangi/Treaty of 5
Waitangi in respect to the State sector
Humanities > Communication Skills > Interpersonal Communications
ID
Title
Level
5
Credit
21335
Lead a group/team to achieve an objective(s)
4
5
21336
Lead a group/team to achieve an objective(s) with
some complexity
5
5
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NQF Ref
Version
1019
Page 3 of 5
3
Elective
A minimum of 3 credits at Level 4 or above
Field
Subfield
Domain
Business
Humanities
Any
Communication Skills
Any
Any
Transition Arrangements
Version 3
Version 3 was issued to take account of the reviewed Management – Developing and
Coordinating People standards.
Changes to structure and content
 standard 7452 has been replaced by standard 25463
 the title, subfield, domain, and credit value of reviewed standards 8493 and 19588
have been updated
 the subfield, domain, and level of reviewed standard 8495 have been updated
 the subfield and domain of standard 8496 have been updated
 the minimum credits required in the elective section have been reduced from 6 to 3 to
maintain the qualification credit total at 85.
For detailed information see Review Summaries on the NZQA website.
Existing candidates may either complete the requirements for version 2 or transfer to
version 3.
This qualification contains a standard that replaces an earlier standard. For the purposes
of this qualification people who have gained credit for the expiring standard will be exempt
from the requirement to gain credit for the replacement standard – see table below.
Credit for
Exempt from
7452
25463
It is the intention of The Skills Organisation that no one is disadvantaged by this review.
Anyone who thinks that they may have been disadvantaged should, in the first instance,
contact The Skills Organisation at the address below.
Previous version
Version 2 was issued to take account of the reviewed First Line Management and
Interpersonal Communication standards.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NQF Ref
Version
1019
3
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NQF Registration Information
Process
Registration
Revision
Revision
Version
1
2
3
Date
June 2003
June 2008
June 2009
Last Date for Assessment
December 2010
December 2012
N/A
Standard Setting Body
The Skills Organisation
Freepost 5164
PO Box 24-469 Royal Oak
Auckland 1345 6143
Telephone
Email
0508 SKILLS (0508 754 557)
info@skills.org.nz
Planned Review
Any person or organisation may contribute to the review of this qualification by sending
feedback to the standard setting body at the above address.
Next Review
2010
Other standard setting bodies whose standards are included in the
qualification
NZQA
Certification
The certificate will display the logos of NZQA, The Skills Organisation and the accredited
organisation.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NQF Ref
1019
Version
Page 5 of 5
3
Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
NQF Classification
NZSCED
Code
Description
Code
Description
334
Business > Public Sector
Services
0803
Management and Commerce >
Business and Management
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
The Skills Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016