20077 version 2
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Process documents and information as a courier operator
Level
2
Credits
2
Purpose
This unit standard is relevant to motor vehicle, bicycle, and foot couriers.
People credited with this unit standard are able to complete documentation
and carry out electronic information processing as a courier operator.
Subfield
Commercial Road Transport
Domain
Goods Service
Status
Registered
Status date
24 November 2003
Date version published
11 December 2009
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA and industry.
Standard setting body (SSB)
NZ Motor Industry Training Organisation (Incorporated)
Accreditation and Moderation Action Plan (AMAP) reference
0092
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Definitions
Operational requirements are any legal requirements, standards, codes of practice,
organisational and/or site policies and procedures, and manufacturer’s instructions
that apply to this unit standard. In addition, particular operational requirements may
be specified in performance criteria.
Passing over means passing a consignment over to another courier in the same
company.
 New Zealand Qualifications Authority 2016
20077 version 2
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2
The legal requirements relevant to this unit standard include:
Carriage of Goods Act 1979;
Land Transport Act 1998;
Transport Act 1962;
Land Transport Rule: Dangerous Goods 2005;
Land Transport Rule: Operator Licensing 2007;
Land Transport Rule: Work Time and Logbooks 2007.
3
Any new, amended, or replaced legal requirements, standards, codes of practice,
organisational and/or site policies and procedures, and manufacturer’s instructions
affecting this unit standard will take precedence for assessment purposes, pending
review of this unit standard.
4
Organisational and/or site policies and procedures must be accessible to candidates,
trainers, and assessors.
Elements and performance criteria
Element 1
Complete documentation as a courier operator.
Performance criteria
1.1
Documentation is completed in a timely and accurate manner and in
accordance with operational requirements.
Range
run sheets, cash sale dockets, legal proof of delivery;
may include but is not limited to – airport consignment notes,
weighbills, transfer documentation, passing over.
Element 2
Carry out electronic information processing as a courier operator.
Performance criteria
2.1
Electronic information processing for consignments is carried out on a courier
company’s system/s in a timely and accurate manner and in accordance with
operational requirements.
Range
electronic information processing includes but is not limited to data
transfer between vehicle and base.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
 New Zealand Qualifications Authority 2016
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Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation (Incorporated)
info@mito.org.nz if you wish to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016