Te Hono o te Kahurangi: Qualification details
Title
Te Pou Tautoko i te Ora
Social Services
Version
1
Qualification type
Diploma
Level
5
Credits
120
NZSCED
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
DAS classification
334
Business>Public Sector Services
Qualification developer
Māori Qualifications Services (MQS)
Next review
December 2018
Approval date
Dd Mmmm YYYY
Strategic
purpose
statement
The purpose of this qualification is to provide whānau, hapū, iwi, hapori, and relevant
public sectors, with people who have the knowledge, skills and experience to manage/
coordinate the delivery of whānau-centred health and/or social services to tangata Māori
and their whānau.
Following from the New Zealand Certificate in Whānau Ora (Level 4) / Te Toko i te Ora
(New Zealand Certificate) (Level 4), this qualification is intended for those seeking to
extend their skills and knowledge towards the implementation of whānau-centred
approaches to the delivery of health and/or social services to tangata Māori and their
whānau.
Graduates of this qualification are able to develop and, with guidance, implement
whānau-centred models of service delivery in a health and/or social service context,
which meet the: needs and aspirations of tangata Māori and their whānau; and legislative
requirements.
Explanatory Note
Whānau Ora places whānau/families at the centre of the provision of health and/or social
sector services. Built on distincitively Māori cultural foundations, Whānau Ora: endorses
a whānau-centred approach to meeting the identified health and social needs of whānau;
recognises whānau capacity for self determination; is intergenerational and dynamic;
focuses on the inherent ability of every whānau to make positive changes; and ensures
access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga
and kawa in establishing, building and maintaining quality relationships within and
between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health
and/or social service providers; and other key stakeholders.
Guiding
principles
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori and their
whānau, through the delivery of culturally appropriate, effective and timely health and/or
social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred; and the ability to self-reflect on ones own
model of practice as part of continuous self-improvement; and sharing lessons learnt with
other practitioners, providers, whānau and other key stakeholders.
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 1 of 5
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to
work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and
culturally appropriate way; and where the focus is on strengths and abilities, not
weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills
and experience to lead the delivery of whānau-centred health and/or social services to
tangata Māori and their whānau, including: knowledge of local kawa and tikanga; use of
te reo Māori; role-modelling positive behaviours based on kaupapa Māori principles; and
meeting legal and ethical requirements in a professional manner.
Qualification outcome statements
Graduate profile
Graduates of this qualification will be able to:
 Demonstrate whanaungatanga by effectively managing key relationships
and communications across multiple service sectors, to effectively
coordinate the delivery of social services to tangata Māori and their
whānau, hapū, iwi and/or hapori.
(15 credits)
 Demonstrate kaitiakitanga by integrating mātauranga Māori, Whānau Ora
and relevant legislative requirements into organisational practice in a
health and/or social service delivery context.
(30 credits)
 Demonstrate pukengatanga by assessing and reporting on the
effectiveness of whānau-centred provision in meeting multiple health
and/or social needs of tangata Māori and their whānau.
(20 credits)
 Demonstrate manaakitanga by competently and confidently applying and
integrating te reo Māori and tikanga Māori, when engaging with tangata
Māori, their whānau, hapū, iwi and hapori.
(20 credits)
 Demonstrate rangatiratanga by developing cultural, ethical and/or
professional standards of practice for use in a whānau-centred health
and/or social service delivery context.
(20 credits)
Subject to any pre-requisites, students may continue their study with another
provider to a Level 6 qualification, including:
Education pathway
 National Diploma in Hauora
(Māori Health)
 Diploma in Applied Maori Health
Coexisting Disorders
 Heke Tapu Ora (Diploma)
 Diploma in Healthcare Management
 National Diploma in Mental Health
(Mental Health Support Work)
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
Employment pathway
Community/cultural



Whānau ora Advisor
Whānau ora Advocate
Whānau Ora Negotiators
Kaitoko Hauora (Health Promoter)


Cultural services in private and public
sector
Whānau, hapu and/or Iwi community
workers
Graduates of this qualification will also be able to contribute to the needs and
aspirations of tangata Māori, whānau, hapū, iwi and hapori by:
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 2 of 5
pathway
 Implementing systems and
processes, which support the
building of whānau capacity and
capability to take responsibility for
their own well-ness and well-being.
 Raising awareness across the public
health and social service sectors of
the importance in effectively meeting
the needs and aspirations of tangata
Māori, their whānau, hapū, iwi and
hapori.
Qualification specifications
Qualification award
This qualification will be awarded to people who have met the
requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the
requirements of this qualification.
Awarding bodies for this qualification will be any education
organisation accredited under section 38 of the Education
Amendment Act 2011 to deliver a programme leading to the
qualification.
The certificate will display the NZQF logo and the name and logo
of the Tertiary Education Organisation (TEO) offering the training
leading to the award of the qualification, the full qualification title,
NZQA reference number, and the date of award of the
qualification.
If the TEO has been awarded the MM EQA Qual Mark for a
programme of study leading to this qualification, the certificate will
also display the Mātauranga Māori Quality Assurance Mark.
A specific approach for assuring the national consistency of
graduate outcomes for qualifications approved and listed under Te
Hono o te Kahurangi is being developed.
The process for ensuring consistency against the Te Toko i te Ora
(New Zealand Diploma) (Level 5) graduate profiles will be
evidence-based, outcomes-focussed, and explicitly recognise the
qualification's kaupapa Maori principles: Whanaungatanga,
Kaitiakitanga, Pūkengatanga, Manaakitanga and Rangatiratanga.
Arrangements for managing
consistency
Evidence for consistency
Each TEO is responsible for preparing a summary selfassessment report, detailing how well graduates are meeting the
qualification's graduate profile outcomes. However, for the
purposes of consistency reviews, the following evidence must be
provided for the Te Toko i te Ora (New Zealand Diploma) (Level
5):
 Effective internal and external moderation processes, including
internal moderation results relating to graduate outcomes
 Feedback and actions taken by the education organisation in
response to feedback
- must include feedback from graduates, current students,
tutors/assessors, and graduate destinations (such as
employers, next programme provider, the community/other
stakeholders).
 Samples of assessment materials
 Samples of Learner assessments/work
 Programme completion data and course results.
 Moderation outcomes which may include
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 3 of 5
moderation/benchmarking across common programmes.
 Relevant MM EQA external evaluation and review data where
applicable.
The following will may also be provided as further evidence of how
well graduates are achieving against the qualification's graduate
profile outcomes:








Programme evaluation reports
Employer surveys
Graduate surveys
Whānau, hapū, iwi, and/or hapori surveys
Portfolios of work
Benchmarking with other providers
Site visit reports
Other relevant and reliable evidence.
Credit transfer and recognition of
prior learning arrangements
To facilitate credit transfer, education organisations must clearly
demonstrate the equivalency or comparability between each of the
outcomes in the graduate profile, and the assessment components
of their programmes.
Education organisations must have policies and procedures in
place for managing credit transfer, and assessing recognition of
prior learning and recognition of current competency. These
policies and procedures, and associated fees must be available to
candidates prior to enrolment.
Assessment standards already achieved by the candidate, which
are specified in this qualification, may be credited to the
qualification.
Minimum standard of
achievement and standards for
grade endorsements
The minimum standard of achievement required for award of the
qualification will be the achievement of all of the outcomes in the
graduate profile through successful completion of an NZQA
approved programme.
Entry requirements (including
prerequisites to meet regulatory
body or legislative requirements)
There are no mandatory prerequisites to meet regulatory body, or
legislative requirements for this qualification.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for programme
structure
Conditions for programme
context
The context for the delivery of programmes leading to the award of Te
Toko i te Ora (New Zealand Diploma) (Level 5) actively supports Māori
preferred ways of teaching, learning, learning support, and pastoral
care.
The programme has in place appropriate mechanisms/protocols, to
ensure that whānau and/or hapū and/or iwi and/or hapori are engaged,
involved and consulted.
Mechanisms/protocols may include, but are not limited to:
 Relationship strategy and supporting operational policies and
requirements in place
 Designated Māori relationship role/position
 Provisions for Kaumātua or whānau, hapū or iwi knowledge holders
acting in an advisory capacity
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 4 of 5
Other conditions
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 5 of 5