Te Hono o te Kahurangi: Qualification details
Title
Te Pou Tautoko i te Ora (Kapae 5)
New Zealand Diploma in Social Services (Level 5)
Version
1
Qualification type
Diploma
Level
5
Credits
120
NZSCED
090511
Society and Culture > Human Welfare Studies and Services >
Community Client Care
DAS classification
349
Māori > Hauora
Qualification developer
NZQA Māori Qualifications Services
Next review
December 2019
Approval date
Dd Mmmm YYYY
The purpose of this qualification is to provide whānau, hapū, iwi, hapori, and
relevant public sectors, with people who have the knowledge, skills and
experience to manage/ coordinate the delivery of whānau-centred health and/or
social services to tangata Māori and their whānau.
Strategic purpose
statement
Following from the New Zealand Certificate in Whānau Ora (Level 4) / Te Toko i
te Ora (New Zealand Certificate) (Level 4), this qualification is intended for those
seeking to extend their skills and knowledge towards the implementation of
whānau-centred approaches to the delivery of health and/or social services to
tangata Māori and their whānau.
Graduates of this qualification are able to develop and, with guidance, implement
whānau-centred models of service delivery in a health and/or social service
context, which meet the: needs and aspirations of tangata Māori and their
whānau; and legislative requirements.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori,
tikanga and kawa in establishing, building and maintaining quality relationships
within and between: tangata Māori with a disability and their whānau; hapū, iwi
and hapori; health and/or social service providers; and other key stakeholders.
Guiding principles
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori
and their whānau, through the delivery of culturally appropriate, effective and
timely health and/or social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred; and the ability to self-reflect on ones
own model of practice as part of continuous self-improvement; and sharing lessons
learnt with other practitioners, providers, whānau and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners,
to work with tangata Māori, together with their whānau, in: a caring, manaenhancing and culturally appropriate way; and where the focus is on strengths
and abilities, not weaknesses, problems or deficits.
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 1 of 5
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge,
skills and experience to lead the delivery of whānau-centred health and/or social
services to tangata Māori and their whānau, including: knowledge of local kawa
and tikanga; use of te reo Māori; role-modelling positive behaviours based on
kaupapa Māori principles; and meeting legal and ethical requirements in a
professional manner.
Qualification outcome statements
Graduates of this qualification will be able to:
 Demonstrate whanaungatanga by effectively managing key relationships
and communications across multiple service sectors, to effectively
coordinate the delivery of social services to tangata Māori and their whānau,
hapū, iwi and/or hapori.
 Demonstrate kaitiakitanga by integrating mātauranga Māori, Whānau Ora
and relevant legislative requirements into organisational practice in a health
and/or social service delivery context.
Graduate profile
 Demonstrate pukengatanga by analysing and reporting on the effectiveness
of whānau-centred provision in meeting multiple health and/or social needs
of tangata Māori and their whānau.
 Demonstrate manaakitanga by competently and confidently applying and
integrating te reo Māori and tikanga Māori, when engaging with tangata
Māori, their whānau, hapū, iwi and hapori.
 Demonstrate rangatiratanga by developing cultural, ethical and/or
professional standards of practice for use in a whānau-centred health
and/or social service delivery context.
Education pathway
Employment /
Cultural / Community
pathway
Subject to any pre-requisites, students may continue their study with another
provider to a Level 6 qualification, including:
 New Zealand Diploma in Kaupapa Māori Public Health (Level 6) [Ref: tbc]
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
 Whānau ora Advisor
 Whānau ora Advocate
 Whānau Ora Negotiators
 Health Promoter
 Cultural services in private and public sector
 Whānau, hapu and/or Iwi community workers
Graduates of this qualification will also be able to contribute to the needs and
aspirations of tangata Māori, whānau, hapū, iwi and hapori by undertaking roles in:
 Advocacy
 Youth Council worker
 Social work kaiawhina
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 2 of 5
Qualification specifications
This qualification will be awarded to people who have met the requirements of
the graduate outcomes.
Awarding bodies for this qualification will be any education organisation
accredited under section 38 of the Education Amendment Act 2011 to deliver
a programme leading to the qualification.
Qualification award
The certificate will display the NZQF logo and the name and logo of the
tertiary education organisation (TEO) offering the training leading to the award
of the qualification, the full qualification title, NZQA reference number, and the
date of award of the qualification.
If the TEO has been awarded the Mātauranga Māori Evaluative Quality
Assurance (MMEQA) Qual Mark for a programme of study leading to this
qualification, the certificate will also display the MMEQA Quality Mark.
The process for ensuring consistency against the Te Toko i te Ora (Level 5)
graduate profiles will be evidence-based, outcomes-focussed, and grounded in
the guiding principles of this qualification and the MMEQA kaupapa Maori
principles.
Evidence for consistency
Each education organisation is responsible for preparing a summary self assessment report which uses evidence to demonstrate how well its
graduates meet the graduate profile outcomes at the appropriate threshold.
Each education organisation decides what specific evidence it will provide.
Evidence
requirements for
assuring consistency
Evidence of the following must be provided for the the Te Toko i te Ora (Level
5) consistency reviews:
 Effective internal and external moderation processes, including internal
moderation results relating to graduate outcomes
 Feedback and actions taken by the education organisation in response to
feedback and must include feedback from - graduates, current students,
tutors/assessors, and graduate destinations (such as employers, next
programme provider, the community/other stakeholders).
 Portfolios of work.
 Samples of assessment materials.
 Samples of learner work.
 Programme completion data and course results.
 Moderation outcomes which may include moderation/benchmarking across
common programmes.
 Relevant MMEQA external evaluation and review data where applicable;
 Employer surveys.
 Graduate surveys.
 Whānau, hapū, iwi, hapori surveys.
Evidence of the following may be provided for the consistency reviews:
 Tiaki Kuia, Koroua programme evaluation reports.
 Benchmarking with other providers.
 Site visit reports.
 Other relevant and reliable evidence.
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 3 of 5
To facilitate credit transfer, education organisations must clearly demonstrate
the equivalency or comparability between each of the outcomes in the graduate
profile, and the assessment components of their programmes.
Credit transfer and
recognition of prior
learning
arrangements
Education organisations must have policies and procedures in place for
managing credit transfer, and assessing recognition of prior learning and
recognition of current competency. These policies and procedures, and
associated fees must be available to candidates prior to enrolment.
Assessment standards already achieved by the candidate, may be credited to
the qualification.
Minimum standard of
achievement and
standards for grade
endorsements
The minimum standard of achievement required for award of the qualification
will be the achievement of all of the outcomes in the graduate profile through
successful completion of an NZQA approved programme.
Entry requirements
(including
prerequisites to meet
regulatory body or
legislative
requirements)
There are no mandatory prerequisites to meet regulatory body, or legislative
requirements for this qualification.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for
programme structure
The context for the delivery of programmes leading to the award of Te Toko i te
Ora (New Zealand Diploma) (Level 5) actively supports Māori preferred ways of
teaching, learning, learning support, and pastoral care.
The programme has in place appropriate mechanisms/protocols, to ensure that
whānau and/or hapū and/or iwi and/or hapori are engaged, involved and
consulted.
Mechanisms/protocols may include, but are not limited to:
Conditions for
programme context
Other conditions
 Relationship strategy and supporting operational policies and requirements
in place
 Designated Māori relationship role/position
 Provisions for Kaumātua or whānau, hapū or iwi knowledge holders acting in
an advisory capacity
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga Māori
Evaluative Quality Assurance (Programmes of Study).
Qualification outcomes
Specific conditions relating to the Graduate profile
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Page 4 of 5
Qualification outcomes
1.
2.
Demonstrate whanaungatanga by
effectively managing key relationships
and communications across multiple
service sectors, to effectively
coordinate the delivery of social
services to tangata Māori and their
whānau, hapū, iwi and/or hapori.
(15 credits)
Demonstrate kaitiakitanga by
integrating mātauranga Māori,
Whānau Ora and relevant legislative
requirements into organisational
practice in a health and/or social
service delivery context.
(30 credits)
3.
Demonstrate pukengatanga by
analysing and reporting on the
effectiveness of whānau-centred
provision in meeting multiple health
and/or social needs of tangata Māori
and their whānau.
(20 credits)
4.
Demonstrate manaakitanga by
competently and confidently applying
and integrating te reo Māori and
tikanga Māori, when engaging with
tangata Māori, their whānau, hapū, iwi
and hapori.
(20 credits)
5.
Demonstrate rangatiratanga by
developing cultural, ethical and/or
professional standards of practice for
use in a whānau-centred health and/or
social service delivery context.
(20 credits)
Qualification Reference XXXX
© New Zealand Qualifications Authority 20XX
Programme guidance
Mandatory
or Optional
It is recommended the following topics be
included in programme development leading
to this qualification.
Optional
Understanding of:
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Kaupapa wānanga
What we know
What we are?
Exploring systems hegemony
Cultural
Education
o
Kohanga Reo,
o
Kura Kaupapa Māori,
o
Wānanga
Colonisation
Rangahau
Self - exploration
Cultural equality
Assessment and intervention
Placement
Appreciation and empowerment
Soc and the law
Legislation
Strategies
Policies and Processes
Human Rights
Discrimination
Sociology
Lifespan
Psychology
o Socialisation
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