Te Hono o te Kahurangi: Qualification details
Title
New Zealand Certificate in Tiaki Kuia, Koroua (Level 4)
Version
1
Qualification type
Certificate
Level
4
Credits
60
NZSCED
061304
Health > Public Health > Hauora (Māori Health)
DAS classification
349
Māori > Hauora
Qualification developer
NZQA Māori Qualifications Services (MQS)
Next review
December 2019
Approval date
Dd Mmmm YYYY
The purpose of this qualification is to provide whānau, hapū, iwi, hapori and
health and/or social service providers with people able to apply whānaucentred approaches to the care of kuia and koroua.
Strategic purpose
statement
Following on from the New Zealand Certificate Tiaki Kuia, Koroua (Level 3),
this qualification is intended for those looking to consolidate and further their
skills and knowledge in applying whānau-centred approaches relating to the
care of kuia and koroua in residential communities, facilities or home settings.
Graduates of this qualification will demonstrate, under supervision, theoretical
and technical knowledge and skills relating to the delivery of health and/or
social services to kuia and koroua, based on whānau-centred models of
practice.
Whānaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori,
tikanga and kawa in establishing, building and maintaining quality
relationships within and between: tangata Māori with a disability and their
whānau; hapū, iwi and hapori; health and/or social service providers; and
other key stakeholders.
Guiding principles
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the
protection, maintenance and strengthening of the mauri, mana and tapu of
tangata Māori and their whānau, through the delivery of culturally appropriate,
effective and timely health and/or social services.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred
practitioners, to work with tangata Māori, together with their whānau, in: a
caring, mana-enhancing and culturally appropriate way; and in a manner that
recognises and builds on the identified strengths of tangata Māori and their
whānau.
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Rangatiratanga
This kaupapa emphasises the importance of practitioners having the
knowledge, skills and experience to lead the delivery of whānau-centred
health and/or social services to tangata Māori and their whānau, including:
knowledge of local kawa and tikanga; use of te reo Māori; role-modelling
positive behaviours based on kaupapa Māori principles; and meeting legal
and ethical requirements in a professional manner.
Pūkengatanga
This kaupapa highlights the importance of: keeping abreast of new
knowledge, technologies and models of whānau-centred and the ability to self
-reflect on ones own model of practice as part of continuous selfimprovement; and sharing lessons learnt with other practitioners, providers,
whānau and other key stakeholders
Qualification outcome statements
Graduates of this qualification will be able to:
1. Demonstrate whānaungatanga by analysing and reporting on the
relevant skills and strategies to effectively manage communication
with kuia, koroua and whānau and relationships across a range of
stakeholders.
Graduate profile
2.
Demonstrate kaitiakitanga by incorporating into daily practice te reo
Māori, tikanga Māori and the kuia and koroua matāpono, when
engaging with kuia, koroua, whānau, hapū, iwi and hapori.
3.
Demonstrate pūkengatanga by reporting on the effects of current key
legislation on the delivery of effective health and/or social services to
kuia, koroua and their whānau.
4.
Demonstrate manaakitanga by assisting kuia, koroua, and their
whānau in a health and/or social services context, to make informed
decisions by accessing relevant services and support.
5.
Demonstrate rangatiratanga by reporting on the importance of
appropriate cultural and ethical practices, behaviours and beliefs in
meeting the health and/or social service needs and aspirations of of
kuia, koroua and their whānau.
Education pathway
Subject to any prerequisites, students may continue their study to a Level 5
qualification, including:
 New Zealand Diploma in Whānau Ora (Level 5) [Ref: tbc]
 New Zealand Diploma in Te Pou Tautoko I te Ora (Level 5) [Ref: tbc]
 New Zealand Diploma in Kaupapa Māori Public Health (Level 5) [Ref:
tbc]
Employment /
Cultural /
Community
pathway
Graduates of this certificate will have the transferable skills and knowledge
to act effectively in a range of kaitiaki roles, both Māori and non-Māori
including:
 Recreational Therapist
 Community Health worker
 Case worker
 Whānau Ora navigator
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 Caretaker
 Health Care Assistant
 Elderly Community Mental Health Support Worker
Graduates of this qualification will also be able to contribute to meeting the
needs and achieving the aspirations of tangata Māori, whānau, hapū, iwi,
and hapori by:
 General maintenance person
Qualification specifications
This qualification will be awarded to people who have met the requirements of
the graduate outcomes.
Awarding bodies for this qualification will be any education organisation
accredited under section 38 of the Education Amendment Act 2011 to deliver a
programme leading to the qualification.
Qualification award
The certificate will display the NZQF logo and the name and logo of the tertiary
education organisation (TEO) offering the training leading to the award of the
qualification, the full qualification title, NZQA reference number, and the date of
award of the qualification.
If the TEO has been awarded the Mātauranga Māori Evaluative Quality
Assurance (MMEQA) Qual Mark for a programme of study leading to this
qualification, the certificate will also display the MMEQA Quality Mark.
The process for ensuring consistency of the New Zealand Certificate in Tiaki
Kuia, Koroua (Level 4) graduate profiles will be evidence-based, outcomesfocussed, and grounded in the guiding principles of this qualification and the
MMEQA kaupapa Maori principles.
Evidence for consistency
Each education organisation is responsible for preparing a summary selfassessment report which uses evidence to demonstrate how well its graduates
meet the graduate profile outcomes at the appropriate threshold. Each
education organisation decides what specific evidence it will provide.
Evidence
requirements for
assuring
consistency
Evidence of the following must be provided for the Health and Disabilities, Social
Services and Whānau Ora consistency reviews:
 Effective internal and external moderation processes, including internal
moderation results relating to graduate outcomes
 Feedback and actions taken by the education organisation in response to
feedback and must include feedback from - graduates, current students,
tutors/assessors, and graduate destinations (such as employers, next
programme provider, the community/other stakeholders).
 Portfolios of work.
 Samples of assessment materials.
 Samples of learner work.
 Programme completion data and course results.
 Moderation outcomes which may include moderation/benchmarking across
common programmes.
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Relevant MMEQA external evaluation and review data where applicable;
Employer surveys.
Graduate surveys.
Whānau, hapū, iwi, hapori surveys.
Evidence of the following may be provided for the consistency reviews:
 New Zealand Certificate in Tiaki Kuia, Koroua programme evaluation reports.
 Benchmarking with other providers.
 Site visit reports.
 Other relevant and reliable evidence.
To facilitate credit transfer, education organisations must clearly demonstrate the
equivalency or comparability between each of the outcomes in the graduate
profile, and the assessment components of their programmes.
Credit transfer and
recognition of prior
learning
arrangements
Education organisations must have policies and procedures in place for
managing credit transfer, and assessing recognition of prior learning and
recognition of current competency. These policies and procedures, and
associated fees must be available to candidates prior to enrolment.
Assessment standards already achieved by the candidate, may be credited to the
qualification.
Minimum standard
of achievement and
standards for grade
endorsements
The minimum standard of achievement required for award of the qualification will
be the achievement of all of the outcomes in the graduate profile through
successful completion of an NZQA approved programme.
Entry requirements
(including
prerequisites to
meet regulatory
body or legislative
requirements)
There are no mandatory prerequisites to meet regulatory body, or legislative
requirements for this qualification.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for
programme
structure
The context for the delivery of programmes leading to the award of the New
Zealand Certificate in Whānau Ora (Tiaki Kuia, Koroua) (Level 4) qualification
actively supports Māori preferred ways of teaching, learning, learning support,
and pastoral care.
Optional Assessment Standards which are available to support the
development of Programmes and used to assess against the outcomes of this
qualification can be accessed on the following page of the NZQA website:
http://www.nzqa.govt.nz/framework/explore/sub-field.do?frameworkId=75724
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The programme has in place appropriate mechanisms/protocols, to ensure
tangata whenua and/or mana whenua are engaged, involved and consulted with
regard to local tikanga and kawa as it pertains to the outcomes of the
qualification.
Conditions for
programme context
Other conditions
Mechanisms/protocols may include, but are not limited to:
 Relationship strategy and supporting operational policies and requirements.
 Designated Māori relationship role/position.
 Provisions for kuia, koroua or whānau, hapū or iwi knowledge holders acting in
an advisory capacity
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, are assessed under Mātauranga Māori
Evaluative Quality Assurance (Programmes of Study).
Qualification outcomes
Specific conditions relating to the Graduate profile
Qualification outcomes
Programme guidance
1. Demonstrate whānaungatanga by
analysing and reporting on the relevant
skills and strategies to effectively
manage communications with kuia,
koroua and whānau and relationships
across a range of stakeholders.
(24 credits)
2. Demonstrate kaitiakitanga by
incorporating into daily practice te reo
Māori, tikanga Māori and the kuia and
koroua matāpono, when engaging with
kuia, koroua, whānau, hapū, iwi and
hapori.
(30 credits)
3. Demonstrate pūkengatanga by
reporting on the effects of current key
legislation on the delivery of effective
health and/or social services to kuia,
koroua and their whānau.
(12 credits)
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Mandatory
or Optional
It is recommended the following topics be
included in programme development leading
to this qualification.
Optional
Pre-care
Understanding of:
 Contemporary and traditional tikanga
(wairuatanga, suicide, self harming,
communitcation, behaviour,
whakapapa, relationships, whakamā,
tangihanga, wairua/spiritual etc)
 Knowledge of health conditions
 Professional boundaries
(inappropriate behaviours)
 Ageing process
 Code of ethics (organisation and best
practice)
 Whānau hui facilitation
Care
Understanding of:
 Advanced lifting and shifting
(transfers)
 Advanced bathing techniques
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4. Demonstrate manaakitanga by
assisting kuia, koroua, and their
whānau in a health and/or social
services context, to make informed
decisions by accessing relevant
information and support.
(30 credits)
5. Demonstrate rangatiratanga by
reporting on the importance of
appropriate cultural and ethical
practices, behaviours and beliefs in
meeting the health and/or social
service needs and aspirations of of
kuia, koroua and their whānau.
(24 credits)
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Challenging behaviour
De-escalation
Good record keeping
Introduction to medication e.g
Furosemide dosage and its effects?)
Understanding the level of
medication
Understanding abuse and neglect
Paliative Care
Client Management systems
“Other” care facilities
Multi-cultural awareness
Infection control
Skin infection – care of
Harm prevention
Mental health illnesses relevant to
the elderly (Alzheimer’s, Dementia,
Parkinson’s,
Alternative/Complimentary therapies
Rongoā rākau
Safe transporting (licensing)
Post Care
Understanding of:
 Awareness of agencies – relevance
and description
 Complaint prcedures
 Introduction to Reporting
 Recreational support/social activities
Access to relevant agencies
 Budgeting
 WINZ
 Lawyer
 Housing NZ,
Legal assistance/aid/support
 Palliative care
 Power of attorney
 Wills
Understanding Legislation (9 acts)
 New Zealand Public Health and
Disability Act 2000
 Health Act 1956
 Privacy Act 1993
 Health Information Privacy Code
1994
 Health (Retention of Health
Information) Regulations 1996
 Official Information Act 1982
 Cancer Registry Act 1993 and
Cancer Registry Regulations 1994
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Public Records Act 2005
Governments Strategies
 New Zealand Health Strategy
 He Korowai Oranga: Māori Health
strategy
 The New Zealand Positive Ageing
Strategy (2001)
 National Mental Helath Information
Strategy (2005-2010)
 New Zealand Disability Strategy:
Making a world of difference.
Code of Health and Disability Services
Consumers’ Rights
Transition information
Replacement information
This qualification replaced the following qualification: National Certificate in
Hauora (Māori Health) (Level 4) [Ref: 0710]
The last date for entry into programmes leading to the replaced qualification is 31 December 2015.
Learners currently working towards the replaced qualification must complete the requirements by 31
December 2018 when the qualification will be discontinued. From that date no results can be reported
against the qualification.
It is the intention of NZQA Māori Qualifications Services that no existing learner should be disadvantaged
by these transition arrangements. However any person who considers they have been disadvantaged
may appeal to:
Māori Qualifications Services
PO Box 160
Wellington 6140
Telephone 04 463 3000
Email: mqs@nzqa.govt.nz
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