1 Week 1 August 29 • Introduction R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento What is database? • A shared collection of logically related data and a description of this data, designed to meet the information needs of an organization – Data repository (data resource) – Designed independently of applications (i.e., data abstraction) – Long-term information needs at the enterprise level – Primarily designed for quick and efficient data retrieval R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento 2 What the Purpose for Learning about Database? 3 • Paradigm shift: Data driven business environment Production efficiencies Coordination of vendors (e.g., supply chain management Knowledge and innovation (e.g., knowledge management, business intelligence) Competitor and marketplace information Customer information (e.g., database marketing, CRM) R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento Competitive Advantage • Leveraging and exploiting data to gain a competitive advantage – Knowledge of the customers needs and expectations for products and services – Customization of products and services to retain customers and build their loyalty – Reduce the delivery time of products and services through better coordination of internal production and supply chain – Effectively compete in electronic marketplaces R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento 4 Goal • To analyze the business information needs and design a database that is characterized as – Robust, – A long-term solution, – Meets a multiplicity of business needs, and – Can be implemented R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento 5 6 R. Ching, Ph.D. • MIS Dept. • California State University, Sacramento