Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
EVALUATION REPORT
Evaluation report was created using Survey Monkey service. Evaluation questionnaire comes from the generic P2P
questionnaire developed by TACSO P2P team. Some questions were re-designed due to design of the Conference
structure. Questions are not differing from the original ones and they are offering full understanding of Conference
processes.
Survey Monkey Results
TACSO office has initiated on line evaluation form as a tool for quality oriented event management. From total of 70
participants we have received 41 on line responses (taking into account that conference speakers didn’t respond to on
line evaluation as well as TACSO staff). Conclusion can be made that of total number of active participants (50) there
was a 41 on line response that gives 82% of total responses.
Figure 1: showing total number of responses (41)
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate content of the plenary sessions overall?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
53,7%
36,6%
7,3%
2,4%
0,0%
22
15
3
1
0
answered question
skipped question
41
0
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate moderation of the plenary sessions?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
58,5%
26,8%
14,6%
0,0%
0,0%
24
11
6
0
0
answered question
skipped question
41
0
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
Intro plenary session 1: CSR - ignition for community development - Kadir Has University (Mr Settar
Dinler):
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
61,0%
29,3%
7,3%
2,4%
0,0%
25
12
3
1
0
answered question
skipped question
41
0
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
Presentation 1: Regional projects funded by EU - strategic approach models (Ms. Nil Mit, Ms.
Biserka Sladović Ms.Lejla Kusturica)
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
46,3%
39,0%
12,2%
2,4%
0,0%
19
16
5
1
0
answered question
skipped question
41
0
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
Presentation 2: Elements of CSR quality in BiH (Mr Zoran Puljić Mr Seid Fijuljanin, Mr Vedran Peršić,
Ms Dragana Kokot, Ms. Adisa Omerbegović Arapović, Ms Murisa Marić, Ms Dobrila Močević).
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
41,0%
41,0%
12,8%
5,1%
0,0%
16
16
5
2
0
answered question
skipped question
39
2
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate the overall content of the working group sessions?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
30,8%
56,4%
7,7%
5,1%
0,0%
12
22
3
2
0
answered question
skipped question
39
2
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
Workshop 1: Experience wxchange, discussion, suggestions for cooperation between civil society
and business sector:
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
33,3%
53,8%
7,7%
5,1%
0,0%
13
21
3
2
0
answered question
skipped question
39
2
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
Workshop 2 : Open space for contact exchange and suggestions for future activities on regional and
BiH level
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
43,6%
33,3%
15,4%
5,1%
2,6%
17
13
6
2
1
answered question
skipped question
39
2
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
What is your overall impression of the event?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
59,5%
32,4%
8,1%
0,0%
0,0%
22
12
3
0
0
answered question
skipped question
37
4
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate conference logistics (travel organization, transfers)?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
70,3%
29,7%
0,0%
0,0%
0,0%
26
11
0
0
0
answered question
skipped question
37
4
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate quality of information received prior to the conference?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
43,2%
45,9%
10,8%
0,0%
0,0%
16
17
4
0
0
answered question
skipped question
37
4
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate accommodation and food?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
51,4%
37,8%
5,4%
5,4%
0,0%
19
14
2
2
0
answered question
skipped question
37
4
TACSO BiH P2P Conference "Corporate Social Responsibility for Community Development – A way
forward for civil society in BiH" 23-24 June 2014 Evaluation
How would you rate information and promotion materials?
Answer Options
Excellent
Very good
Good
Fair
Poor
Response
Percent
Response Count
40,5%
32,4%
21,6%
5,4%
0,0%
15
12
8
2
0
answered question
skipped question
37
4
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
Participants responses
Comment on questions 1-3
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Experiences from the region with possibility of application in BiH are presented on great way and they have
initiated discussion.
Pane discussions with aim to exchange of experiences are very much needed for development of CSR in BiH.
Presentation of Mr Dinler on „changes“ is very important for small actions that everyone of us can make with
aim to involve as much companies to become CSR oriented. Voluntarism, interests, fulfilment of legal forms
are prerequisite for CSR development that can do much for community development in the future.
Concise, systematic and very good leaded programme of presentations, moderation and discussions.
Everything was very good but again everything was in general.
Panel discussions were very pragmatically. I have found something new from CSR area.
Panel discussions were designed very well and they have provided on best way CSR to the participants.
Concise, substantial, actual
Conference was organised very well and obviously that organisers are very well prepared and acquainted
with the topic which is necessary for good moderation of the event. Positive experiences from other
countries are needed to measure own activities and ambitions as well as possibilities for their
implementation.
Definition of CSR and presentation of actual projects was very useful in understanding my sense on CSR.
Organisers respected conference agenda. Mr Dinler presented on a very inspiring way his experiences to the
participants and provided us with very good ideas.
I am exited from presentation of good practices. Especially, example of Mrs Murisa Maric in the area of nonformal learning.
Panel discussions were very useful because of introduction to thematic of the conference. Very useful was
presentation of Mr Dinler and practical examples of CSR in Turkey.
Introduction panel discussion was very practical, useful and interesting.
Im satisfied with provided info listening presentation of Mr Dinler, Mrs Sladovic and Mrs Kusturica.
Great, no remarks.
Professor has talked to general.
Moderation of the conference was correct, summarized and effective. Presentation of Mr Dinler was very
interesting with good historical and practical examples. Short intro movie has left strong message how all of
can make doing small things on plan of humanity and solidarity and enhancement of social relations.
CSR is in starting phase in BiH. Having this in mind, we think that this conference was a good starting point for
development of CSR for future steps in development of CSR in BiH.
Examples from Turkey very inspirational, useful and motivational.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
20.
21.
22.
23.
Great concept of the conference.
Very professional, results great.
Very useful, stimulating and effectively organised conference. Lecturer skilled speaker.
I think that conference has fulfilled expectations for me as a president of very young CSO and I can say that I
have left the conference richer for more information.
24. Good because: 1) there should been examples that are reflecting other models of CSR and not only one. 2)
moderation was in style of „master of the ceremony“.
25. Theme of he conference was inspiring and not very well known as we could see that there was small number
of business sector representatives. Time prepared for all participants was measured and tracked very good.
Key speaker Mr Dinler was very good with provision of clear messages on CSR, where it starts and our roles in
this process. The way he presented tradition and family connections form me were very inspirational. Thank
you for opportunity that you have provided to me.
26. Many new information, useful guidelines and examples. Good and experienced presenters.
Q7 please describe main findings you acquired during panel discussions
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
CSR topic is now closer to understand and its social value.
Community development with involvement of all actors (Mahala programme) and changes happening in
technology and society and influence of these changes on development of CSR.
View of public and private sector
As topic of the Conference says – CSR should be ignition for community development and I found out that
there is a need for better communication between civil society and business sector in order to have
community development.
I have extended my knowledge on CSR in BiH and other countries.
Acquiring new ethical standards in business communication and other business activities between all
interested sides with the aim of benefit to wider community.
Activities of other CSO' have served s a good basis for exchange of information and taking look on each
others positions. Added value is connection and exchange of ideas for potential cooperation of Conference
participants. Special moment were Turkey experiences on CSR and how they have gradually taken CSR on
higher level. For me personally, I have developed some ideas that I plan to implement through my
institutions and cooperation with some of the conference participants.
Concept of CSR is close to the concept of sustainable development. CSR doesn’t need to be obligatory. CSO
have important role in promotion of CSR and there is a need for active work on better communication
between CSO's and business sector.
Simplicity of the concept that we use can lead us to success. Exchange of thinking we could conclude that
with small steps we achieve much in CSR concept.
Some marketing rules presented by Mr Persic
Participants received general data on CSR in Turkey as well as basic data on CSR in Croatia and BiH.
What is CSR in general and as well what is it in BiH aspect and what is the difference between CSR and
philanthropy
Info on new possibilities of extending our activities based on CSR principles. Existence of Global Compact
Network in BiH.
Content of the conference was inspiring.
I have acquired new knowledge on CSR
We have acquainted with experiences from Turkey and Croatia and their accomplishments in CSR area and
that in BiH CSR is far behind in relation to the surrounding. Once again it was pointed out that cooperation
between all key actors can lead to better CSR promotion and implementation in all aspect of life. With this
conference possibility was given to exchange experiences and other needed resources for implementation of
CSR in everyday life.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
Cognition that we have received during the conference were mostly from Turkey and CSR and as well general
guides for CSR.
Panel discussions have tackled me to thing differently and innovative approach. CSR is closely connected to
SE that can be agent of positive changes of society values.
Advancing CSR and meeting all of the participants.
Frames for CSR in BiH can be found in presented models. Positive examples of BiH projects are compatible
with CSR models.
Importance of CSR in our society. Benefits that can be expected from CSR companies. Values and principles of
CSR.
Relationship between CSO's and business sector is crucial for effective and sustainable projects on local level.
Experience of Kadir Has University and individual experiences
Good practices and examples that can be implemented in daily work
Practicing CSR is voluntary. CSR doesn’t ask for rewards or awards and shouldn’t be tool for promotion. CSR is
value but it also sometimes can be a product. CSR is learned.
Way of cooperation with private sector
Q11 please explain your answers on questions 8 – 10
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
Working groups have came to joint stands that were exchanged with other groups.
Various participants and experiences in working groups are leading to better understanding of CSO
involvement in CSR development. Contact exchange between CSO's and business sector from different cities
and regions will enable stronger pressure on promotion and CSR development.
Group work has activated interactive relation and enabled constructive criticism
I would comment only Q10 – there was no space for cooperation as there were no companies, only CSO's.
Group work is the best to explain some thing in order to get best solution. Q10 – I can only thank you that I
have met new colleagues with whom I have agreed some way of cooperation.
Participants in working groups have gave lot of suggestions that are related to CSR concept development
through networking of business sector and CSO's.
Interactivity and good team work.
Group work is always good opportunity for exchange of experiences, information and before all its way to see
how others think but working on similar activities and its a good way for possible cooperation.
Acknowledgment that on the conference there are so many people with similar approaches is a personal
satisfaction and acknowledgment that something is doing right. Communication between different CSO's has
showed that its possible to make cooperation between civil society sector and business through joint
approach to decision makers on all levels.
We had lot of time for formal and informal exchange. Logistics in hotel was great. I have met new people that
I plan to stay in contact and cooperate.
Participants of the conference were very good so ti was a pleasure to exchange views with a colleagues. I
have received many new ideas and good advices for new trainings. Additionally, I have made new contacts
for future cooperation.
Very good communication in the group
Work in groups can be rated as very good as this was an opportunity for participants coming from different
CSO's jointly respond to questions and develop ideas for CSR development in BiH. As this was a first
conference on this subject in BiH it is unrealistic to expect some concrete results.
Quality communication among participants in the working groups. Joint interpretation of suggestions.
All participants have gave their contribution.
I have acquired many new contacts and shared our opinions.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
16. Generally it can be evaluated that workshops were very powerful, with good content and they have provided
great suggestions and guidelines for development of CSR in our surrounding. During the first workshop better
communication between private sector and CSO's was established. During second workshop we have been
provided with possibility for networking and presentation of different groups that have similar interests.
17. Conference can be rated with highest grade in sense of organisation and content wide. Working groups were
formed of representatives of different sectors which was a great idea.
18. Various sectors have different interest which they are trying to „impose“ to other actors. Taking in
consideration work of all participants and conclusions from the groups, aim of the conference is achieved.
19. Everything was under the good organisation.
20. Personally I have made good contacts with colleagues from CSO's, some business connections from sectors of
agriculture, ecology and education.
21. Energetic, experienced and creative associates who shared their experiences altruistically
22. Time was short so we didn’t had time to establish better group dynamic
23. Heterogenic group, and its great to have it. CSO representatives with headquarters in Sarajevo still believe
that they are civil society of BiH and that other CSO's are small business. Conference was lacking
representatives of business sector.
24. Participants had a chance to discuss related to CSR development no matter from which sector or area they
are coming.
25. Good, experienced participants that have knowledge from referent areas with provision of quality guidelines.
Q12 Please explain main findings during work in groups
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Experiences from other countries and my wish to continue activities through joint meetings and joint
activities.
Importance of CSR. Possible changes which are possible in cooperation between CSO's and business.
Different approaches in usage of philanthropy and CSR.
Different stands and priorities
Personally, best finding is that when we join ideas from all participants we come to the best solutions.
CSR as a space for creativity and innovations.
First, in ideas and activities there are many likeminded and whit that in mind there is potential for
development of new ways of cooperation and secondly, that in area of promotion and development of CSR
exists huge space and capcities for cooperation that can be connected. Turkey examples were very
significant with focus on education system and CSR.
I have gained new models and topics for cooperation between CSO's and business sector.
More realistic picture on capacities and great work that CSO's are doing.
New possibilities and ideas that can enhance cooperation between CSO's and business sector.
Main finding for me is that key actors (employers, local community, academic community) can and have to
work jointly in order to develop CSR in BiH and provide real results that all mentioned groups can have
benefit from.
Examples of good practices (Turkey and Croatia) 2. Transparency of CSO's (Mozaik Foundation) 3. Existence of
Global Compact Network in BiH
I found what and how other organisations are doing and it can help me in my future work.
During work in our group we have identified some steps that are important for improvement of CSR
situation. There is a need for development and establishment more adequate legal and institutional frame
that will allow more successful business and cooperation between civil society and employers and on that
way improve support and functioning of CSO's.
Approach to same problem from different perspectives, wider horizons and possibility for dialogue and
cooperation.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
15. CSR principles are much clearer. Colleagues in groups have very similar thinking and very fast we can agree
on joint stand on all questions.
16. Importance of CSR in brand development of the company.
17. Different thinking and respect of it is leading to acceptable conclusion for all participants.
18. I think that active engagement of academic community in sense of CSR development if way that I woul really
support.
19. Exchange of experiences and new ideas
20. Many subjects don’t know much about CSR and its something to be changed.
Q13 Please provide us with information/messages from this Conference that will be of benefit to your future work
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
Role of CSO's in private-public partnerships in promotion and implementation of CSR in community
development.
Cooperation with universities and appliance of knowledge for community development – cooperation of
CSO's and CSR and identification of interests and benefits of joint work for communities.
Refreshment of positive thoughts. Affirmative relation towards CSR
Those information connected to my business as I have met some people that gave me some new ideas for
new projects.
Good CSR practices
There is a huge space for cooperation in are of CSR development. Also many organisations with you can
establish partnership relations. Experiences that can be used like those from Turkey and Croatia and other
countries to. Business and civil sector can cooperate through exchange of ideas and open questions regarding
joint presentation and advocacy as well as development of joint project applications.
Concretely, info on CSR trainings – as I work in Lifelong Learning institution.
Chance for a networking and lots of info on CSR
From the employers view information on experiences from Turkey. Croatia just started with CSR project we
think that our employers association can engage in this project through more concrete cooperation with
Croatian Employers Association with usage of Turkish experiences and EU experiences.
Examples of good practices and new info on CSR
What ever you doing, do properly - Win-Win situation - be responsive to the stakeholders expectation
There is a huge unused space for joint work of business and CSO sector for community benefit.
That CSO's need to do business based on CSR
For our future work importance are information on existing literature that we can use in further work on
enhancement of CSR in local community.
I think CSR is still in its baby steps in BiH, especially when we look at world trends and overviewing current
CSR strategies of big companies. World trends are changing approaches and models of CSR and we are just
introducing ourselves with the concept. This is a opportunity for BiH to define CSR based on experiences of
others and to accept and promote best concept for our surrounding. Mr Diler was great and he is great
professional.
Networking with various partners
CSR model presented by Mr Dinler
Contact making that will in the future result with positive business cooperation.
Relationships between CSO and business sectors.
Win-win; there are many different project on CSR topic in BiH not connected or Interco ordinated.
CSR is learned from child age and presents integral part of education. We need to work on CSR in micro
world. Responsibility start there in our closest surrounding. Reporting is key part of good CSR.
Possibilities of cooperation between business and CSO sector with the aim to improve status of local
communities.
Everybody should be responsible.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
Q14 Please propose your suggestions for future events
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Organisation of similar workshops in local communities. Study visits for conference participants.
More time for interactive work and questions regarding participants from the regional as they have more
experiences in CSR development. Possibilities that CSR is providing to CSO's and business. Advocacy activities
of appreciation for business that uses CSR in their work.
Continue with same and similar events. Possible topic is project proposal writing.
Participation of individuals and organisations from the region.
Conclusion is that its necessary to periodically organise events like this one on topic of CSR but there is also
need fro implementation of workshops on topics of public-private partnership, environment protection,
access to finances and similar.
Conference was very well organised starting from programme to way of work to selection of presentations
and logistical arrangements. I think its very good you didn’t used print materials and that all communication
was electronic.
All presentations were great but I think that it would more interesting to leave space for discussion after each
second presentation as I believe that this would reflect on total dynamic of the event.
More intensive and better organised work in groups.
We think that there were small number of companies from BiH and for that reason we were withholder for
their experiences in CSR area. One negative remark goes to practical examples of CSR in our country. We
think that there should have been more CSR examples from abroad. After this conference there is a need for
one event that would focus on practical examples of CSR from abroad that could be followed by business in
BiH. It would be good to organise regional meetings on same subject in different cities in BiH.
As we are living in age where profit is very important to business and CSO's maybe in future events focus
should be on values that are characteristic of CSR. evaluation form shouldn’t have more than 10 questions.
Organisation of info/educative workshop on principles, values and positive examples of CSR to enhance
knowledge on CSR to improve public, private and civil sector.
I can say only best compliments for the organisation of the conference and I believe that TACSO BiH will in
future keep up this high level of organisation of all their events.
In future event do more group work as this way experiences are shared more.
We think that these events are very useful and that there is an need to share them on macro and micro plan
or to say to organise trainings and workshops in local communities with participation of all relevant subjects
and of course CSR experts.
Due to the complexity of today, turbulent times we live in and speed of changes, I think these kind of events
should be organised as regional and not so specific for one country. Borders are despairing, cultures
overlapping, all the same but all different and this is richness we have. Include experiences form all Western
Balkan countries. On this way we learn, cooperate, spreading horizons and contributing to quality of life and
better tomorrow. BRAVO TACSO, BRAVO EU! Keep up the good work!
Everything was good, keep it like this.
It would be good to organise conference on social entrepreneurship. Also to be considered to add topics like:
help to young people, unemployed women that have quality ideas.
More time and that on future events each of the groups present one project idea that will be implemented in
cooperation with CSO's and CSR companies.
More visibility on social media to announce the conference. Invite more business sector as they were missing
and this has led to poor quality of discussions.
I would like to see more participation of the business sector, media and academia. It can be done in smaller
scale through one day, shorter events where we can present good CSR practices of BiH and regional cases.
Everything was great.
To last little longer.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia
Technical Assistance for
Civil Society Organisations
Corporate Social Responsibility for
Community Development
-A Way Forward for Civil Society in BiH
This project is funded
by the European Union.
Sarajevo, Bosnia an Herzegovina
23-24, June 2014
Q20 Please explain your answers and add other comments related to organisation of the conference
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Space was not adequate for the number of the participants. There is no day light in work room and
restaurant place is overheated.
Conference organisation was faultless.
I’m satisfied with the conference as I have learned something new and met many new colleagues from my
sector that I will keep in contact and work together. Regarding organisation, it was perfect.
Organisers fully responded to this task and I feel that all participants fell the same. Accommodation was
totally adequate and conference information and materials were sufficient and in great time manner.
Optimal usage of resources.
Organisation was great. Nothing else to add.
General opinion on the conference is very good. Organisation and everything that goes with it can get highest
grade. Info and promotional materials were very good.
Conference was organised very good. I think there is a need form more talk on values in CSR concept and less
talk on how money substitutes these values.
Grades say for themselves. I really respect food n general and I’m not fan of criticising food but I need to add
that value of voucher for dinner was not in level of value we have been presented during the dinner. Price
was much higher than the quality and taste of meal.
I’m satisfied with conference participation and info received. I hope we will have chance to attend more
TACSO events.
High level of conference organisation.
During the conference organisers and moderator have respected agenda time. Accommodation and working
space were excellent.
Bravo, nice and professional.
Everything was ok!
Useful and adequate help to CSO's. Suggestion: it would be good to send us presentations of speakers as well
as contact list of all participants.
as I said I would welcome more space for direct cooperation and to have space during the conference to
suggest some of the projects that can be implemented on the field and local community.
If there is possibility that this year you organise conferences in much cheaper venues and to calculated
difference engage in flooded areas. This way story on CSR could have more effects.
Everything was organised perfectly.
TACSO Bosnia and Herzegovina Office • Obala Kulina Bana 2 • 71 000 Sarajevo • t: +387 33 834 717 • e-mail: info.ba@tacso.org
SIPU International AB Sweden • Ecorys International Netherlands • Intrac United Kingdom • Foundation Partners for Local Development Romania
• Euclid Network United Kingdom • SMART Croatia