BANCASSURANCE By Jean Louis PIQUET April 14th, 2005 hannover life re ® BANCASSURANCE Introduction Introduction Products How to sell ? Started in the 70's Why entering into ? Take off in the 80's, with the development of unit linked product and saving products Advantages European overview The way to BA Key of success Potential risks The Future 2 hannover life re ® BANCASSURANCE Introduction Introduction Products BANCASSURANCE MARKET SHARE (Life Insurance) 1993 1996 1999 Collected Bancassurance Traditional Insurance Company 51 % 49 % 59 % 41 % 60 % 40 % 61 % 39 % 62 % 38 % Reserves Bancassurance Traditional Insurance Company 44 % 56 % 53 % 47 % 57 % 43 % 59 % 41 % 60 % 40 % How to sell ? Why entering into ? Advantages European overview 2002 2003 (Forecast) The way to BA Key of success Potential risks The Future hannover life re ® BANCASSURANCE Introduction Introduction TOP TEN INSURANCE GROUP IN 2003 (Premium in Md EUR) WW Products France Life Non Life Axa 71.6 10.9 4.6 CNP 19.5 17.2 1.4 AGF 16.5 5.3 4.3 GROUPAMA 12.9 3.6 6.9 PREDICA / PACIFICA 11.4 10.7 0.7 European overview GENERALI France 9.6 6.1 3.4 The way to BA BNP Paribas Assurance 9.3 6.6 0.0 Sogecap 5.9 5.7 0.0 ACM 4.9 3.7 1.2 UAF 4.5 3.9 0.2 How to sell ? Why entering into ? Advantages Key of success Potential risks Source FFSA The Future hannover life re ® BANCASSURANCE Introduction But what is Bancassurance? Introduction Products • French Term How to sell ? • Standardized Mass Product Why entering into ? • Easy to understand / easy to sell Advantages • Limited guarantee European overview • Sold though a bank distribution channel The way to BA Key of success Potential risks The Future 5 hannover life re ® BANCASSURANCE Introduction Products What kind of products ? Products How to sell ? Why entering into ? Advantages - Mainly life products that can be broken down in 3 categories . Financial and repayment products . Depositors products . Simple standardized package products European overview The way to BA Key of success Potential risks The Future 6 hannover life re ® BANCASSURANCE Products Personal accident Introduction Products Credit Insurance How to sell ? Why entering into ? Mortgages / Mortgage Endowments Advantages European overview Estate management The way to BA Key of success Group pension plan / asset management Potential risks The Future 7 hannover life re ® BANCASSURANCE Products, Training and Profit Introduction Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks The Future 8 hannover life re ® BANCASSURANCE Introduction How to sell ? Bank network (branches, local office), Direct and mail, ATMS, Telebanking, World wide web. Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks The Future 9 hannover life re ® BANCASSURANCE Introduction Why ? Bancassurance : why? Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success - Diversification of banking activities - Improvement of customer loyalty - Convergences of bank and insurance activities - Complementarity in economical cycles - Complementarity of the risks - To put on end to the market share's decrease on the saving products - A new source of profit - One contact bringing financial and insurance solutions Potential risks The Future 10 hannover life re ® BANCASSURANCE Why ? Credit Life Insurance Property Insurance Introduction Buy a house Products Motor Insurance How to sell ? Why entering into ? Child Education Client Buy a car Advantages European overview Save for retirement The way to BA Unit Linked Product Key of success Credit Life Insurance Potential risks Life Insurance The Future 11 hannover life re ® BANCASSURANCE Why ? For a Bank • Intense competition : Introduction Products How to sell ? - Increase income generated - Reduction of the Bank fixed cost - Opportunity to increase productivity - Risk diversification Why entering into ? Advantages European overview • Customers preference - Shifting investment towards products with higher ROI - Favourable tax The way to BA • Increase customer loyalty Key of success Potential risks The Future 12 - Detecting the need - Detecting cultural / social change - Cross selling potential - Client oriented hannover life re ® BANCASSURANCE Advantages ? Introduction For Bank Products How to sell ? Better hit ratio Why entering into ? Lower cost Better processing technology Advantages Higher knowledge of potential needs. European overview The way to BA Key of success Potential risks The Future 13 hannover life re ® BANCASSURANCE Why ? For an Insurance Company Introduction Products • Source of new business - Access to new client easily - Geographic / Demographic new scope How to sell ? Why entering into ? Advantages • Wider range of products • Products otherwise not feasible European overview The way to BA Key of success • Administration : Economy of scale • Defensive positioning Potential risks The Future 14 hannover life re ® BANCASSURANCE Introduction Advantages ? For Insurers Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks Know customer -> risk assessments easier Increase market penetration Access to different market segment Improve public image Lower cost Product that match the need (peace of mind) Delivery at doorstep Convenience in payment Easy & automatic renewal The Future 15 hannover life re ® BANCASSURANCE Introduction European overview France : - 60 % of the market share - 35 % of the market share (Term Life Insurance ) - 7 % of the market (Non Life Insurance) - 69 % of the market (New Individual Saving) - Bank establishing Bancassurance Company Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Spain : - 65 % of the market (Life Insurance) - A 30 % growth in average since the 15 past years - Alliance between Bank and Insurance Companies - A regional specifity which quicken the Bancassurance set up (Regional Saving Bank = 50 % of the premium) Potential risks The Future 16 hannover life re ® BANCASSURANCE Introduction Products How to sell ? Why entering into ? Advantages European overview Portugal : - 82 % of the market share - But a rather small market (= population 4 Mios) Italy : - Amato Law 1990 - From 8 % market share in 1992 to 50 % in 2002 - 70 % market share for saving product ("unit linked" or "index linked") European overview The way to BA Belgium : Key of success Potential risks The Future 17 - The first Insurance Groups are Bancassurer - First distribution network - 56 % market share hannover life re ® BANCASSURANCE European overview UK : Introduction Products - From 40 % Broker's market share in 1992 to 54 % in 1999 - From 15 % Bancassureur's market share in 1990 to 9 % in 2003 How to sell ? Germany : Why entering into ? Advantages European overview - Direct sale forces : 85 % in 1992 – 54 % in 1999 - Broker : 8 % in 1992 – 20 % in 1999 - Bancassurance : 1 % in 1992 – 18 % in 1999 - Growth of markets shares of Bancassurance due to agreement between Bank and Insurers. The way to BA Key of success Potential risks The Future 18 hannover life re ® BANCASSURANCE Introduction The way to achieve BA Distribution agreement (exclusive or not) Products How to sell ? A Bank wholly or partially acquires a Company Why entering into ? Advantages European overview The Bank start establishing a Insurance Company The way to BA Key of success Potential risks The Future 19 hannover life re ® BANCASSURANCE Introduction The way to achieve BA Distribution agreement (exclusive or not) Products • Strength : - No cost for the bank - Product can be branded or co – branded - Basic training for bank employee • Weakness : - Need a close cooperation between Insurance Company / Bank - No gain for Database access (or nearly nil) - Insurance products must match the need How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks - Low reactivity to cultural and social change. The Future 20 hannover life re ® BANCASSURANCE Introduction Products How to sell ? A The way to achieve BA Bank wholly or Company • Strength : Why entering into ? partially acquires a - Easier access to Database - Dedicated products - Better cooperation between Insurance Company and Bank Advantages European overview The way to BA Key of success • Weakness : - Higher cost for the bank - Higher reactivity to the change - Bank employees need a training Potential risks The Future 21 hannover life re ® BANCASSURANCE Introduction Products How to sell ? The way to achieve BA The Bank start establishing a Insurance Company • Strength : - Dedicated products - higher efficiency in detecting the needs and customers habits - Very close cooperation between Insurance Company and Bank • Weakness : - Need staff training - High capital cost - Need to acquire Insurance skill Why entering into ? Advantages European overview The way to BA Key of success Potential risks The Future 22 hannover life re ® BANCASSURANCE The way to achieve BA Distribution agreement : • OIB & MIC Introduction • NBK & ALICO Products • BBK & BKIC How to sell ? Why entering into ? Advantages European overview The way to BA Merge and Acquisition : • ING (Netherland) – National Nederlanden & NMB Postbank • Arope Insurance (Blom Bank) • Dubai Islamic Bank & Aman Bank • Citigroup / Travelers Life & Annuity Key of success Potential risks The Future 23 Establishing a new company : • Bancassurance Lebanon (CA / Fransabank / Libano Française) • Sogecap / NSGB Life (Société Générale) in Egypt • Assurance Biat (Natexis) in Tunisia hannover life re ® BANCASSURANCE Key of success External Factors Introduction Products How to sell ? Legal & Fiscal Environment i.e. Amato Law in Italy (+) i.e. Glass Steagal Act in U.S. (-) Why entering into ? Advantages Low rate of Insurance penetration European overview The way to BA Key of success Potential risks The Future 24 hannover life re ® BANCASSURANCE Key of success Internal Factors Introduction Products Organisation / IT System integration Remuneration / Training Public image Products sold How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks The Future 25 hannover life re ® BANCASSURANCE Introduction Potential Risks Lack of sufficient experience Complexity of the structure making supervisory oversight more difficult Difference of culture between Bank and Insurance Inadequate capital allocation An aggregate risk exposure rather than acting as a hedge Products How to sell ? Why entering into ? Advantages European overview The way to BA Key of success Potential risks The Future 26 hannover life re ® BANCASSURANCE The Future Shop Insurance : Introduction Products - Carrefour - Auchan How to sell ? Why entering into ? Advantages European overview Insurance Bankers : - AGF (Banque AGF) - AXA (Banque Directe -> AXA Banque) - Prudential (Egg) The way to BA Key of success Potential The Future risks The Future 27 hannover life re ® Introduction Products How to sell ? Why entering into ? Advantages Thanks for your attention! European overview The way to BA Key of success Potential risks The Future 28 hannover life re ®