Matakuliah
Tahun
: J0562 / Management
: 2010
Understanding Groups
and Teams
Pertemuan 10 (Tenth Meeting)
Learning Outcome
Student should be able to show the importance
Of empowering subordinate in an effective group
to achieve specific goals -> C3
Learning Outline
• Understanding Groups
• Explaining Work Group Behavior
• Turning Groups into Effective Teams
• Current Challenges in Managing Teams
1. Understanding Group
a. What Is a Group
b. Stages of Group Development
1) Forming
2) Storming
3) Norming
4) Performing
5) Adjourning
Stages of Group Development
Prestage I
Stage III
Norming
Stage I
Forming
Stage IV
Performing
Stage II
Storming
Stage V
Adjourning
2. Explaining Work Group Behavior
Group
Member
Resources
External
conditions
Imposed on
The group
Group
Tasks
Group
Processes
Performing
and
Satisfaction
Group
Structure
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Group Structure:
1) Roles
4) Status System
2) Norms
5) Group Sizes
3) Conformity
6) Group Cohesiveness
Group Processes:
1) Group Decision Making
2) Conflict Management
Three different views
regarding conflict:
a) Traditional view of conflict
b) The human relations view of conflict
c) The interactionist view of conflict
Group Tasks:
Simple
Complex
Advantages of Group
Decision Making:
1) Generate more complete information
and knowledge
2) Generate more diverse alternatives
3) Increase acceptance of solution
4) Increase legitimacy
Disadvantages of Group
Decision Making:
1) Time consuming
2) Minority domination
3) Pressures to conform
4) Ambiguous responsibility
Technical for Making More
Creative Group Decision
Electronic
Meetings
Increased
Creativity
Nominal Group
Technique (NGT)
Brainstorming
3. Turning Groups Into Effective Teams
a. What Is a Team
b. Types of Teams
1) Problem solving team
2) Self-managed work team
3) Cross-functional team
4) The virtual team
c. Creating Effective Teams:
Clear Goals
Relevant Skills
Mutual Trust
Unified Commitment
Good Communication
Negotiating Skills
Appropriate Leadership
Internal and External Support
4. Current Challenges in Managing Teams
a. Managing Global Teams
1) Group Member Resources
in global Teams
2) Group Structure
3) Group Processes
4) Manager’s Role
b. Understanding Social Networks