RFID tagging Stephanie Allen, Gina Calcaterra, Michael Gray, Rahul Nair, Sumit Pahwa, Edward Robertson MGT 6772 Current status Literature review Background research – – – Positive and negative aspects Technical directions User concerns Interviewing users, manufacturers and early adopters Technical background •Tags contain a unique ID and possible a rewritable memory cache •Several different types of RFID exist •Active Vs Passive •Low Vs high frequency •Variable Range •Single Vs multiple read •RFID standards have emerged (ISO 15693, ISO 11784, ISO 10374 ) RFID weaknesses Sensitive to tag orientation Affected by surroundings (moisture, metal objects, etc...) Cost (20-30 cents) Range Usage scenario Privacy concerns Reader is a third party Information self-determination Surreptitious reading is possible Scanning garbage Is Big Brother watching? Possible solutions to privacy Notify customers about RFID tags Tags should be easily removable Disable tags at checkout Place tags in packaging rather than actual product RFID blocker tags Current status of RFID implementation All Walmart suppliers must use RFID by 2006 with the top 100 using by 2005 – – Auto ID released the standards and specifications for the electronic product code (EPC) network--the data standard standardized EPC network makes it economical to develop the applications Exxon Mobile uses Speed Pass to allow drivers to pay for gas without the use of cash or credit cards. RFID tags embedded onto the tickets for 2006 soccer world cup. – Raises privacy issues. FIFA does not declare all the information held on the RFID tag The Gap tested item-level RFID inventory tracking in Atlanta – – Improved both customer service and supply chain efficiency Higher sales for RFID-tagged apparel Current status of RFID implementation Prada uses RFID to ‘control’ the customer experience in their New York Epicenter store. – – – – Frequent Shopper Card Items are all tagged with RFIDs Salespeople carry handheld devices Smart Closets in the dressing rooms Market Segments Different possible market segments – – – – Regulation bodies: Needed to act as champions in order to establish the technology Tag Manufacturers Reader Manufacturers Application Developers Inter-segment cooperation required to establish industry standards Future directions Focus on privacy concerns Interview real users Research into both successful and unsuccessful applications of RFID Future applications for RFID technology – Joint Industry/Technology Ventures