Item 2-C-September 13, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Position #(s): Incumbent(s) Name (if applicable):
Current Title:
(JCC: )
Current Range:
Department: Information Technology
Account #(s): 1201-119-5022
College/Division: Office of Provost
Action Proposed: ( check all that apply )
(X) New position: Proposed Range: 3
Proposed Title: Coordinator, Statewide Audio/Visual - Medicine
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range to Range
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current or new HR assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
___________________________/_________________________________
Tom Miller, Asst Director, IT / Bird Vilseck, Director, IT
Immediate Supervisor’s Signature
____________________________________________________________
__________________
Date
__________________
Date
__________________
Date Director/Chair/Dean Kevin Carman, Exec Vice President & Provost
Approved for Salary Placement Committee review.
____________________________________________________________ __________________
Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date
Action Approved by the Provost/President (Completed by Faculty HR):
Pos #(s): JCC: 67436 Range: 3 EEO: 9/1/2013
Approved Title: Coordinator, Statewide Audio/Visual - Medicine
Employee si gns on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012

Position Description – Coordinator, Statewide Audio/Visual – Medicine Page 2
1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Coordinator for Statewide Audio/Visual – Medicine, has primary responsibility for the support of all audio/visual (A/V) needs of the University of Nevada School of Medicine (UNSOM) throughout the state of Nevada, i.e., Reno, Las Vegas, Elko, and others. A/V systems are used for teleconferencing between geographically diverse locations as well as classroom instruction. The Coordinator insures that these systems are continuously maintained and staff is trained on use. All decisions must conform to the campus-wide standards as defined by Teaching, Learning and Technology (TLT) and
Information Technology (IT). The position supervises staff in multiple geographic locations throughout
Nevada. Although the position reports to the Assistant Director of IT-Medicine, there is close collaboration with TLT with regard to system standards including hardware and configurations.
2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Technical and End-User A/V Support

Act as a working supervisor to coordinate the technical support for meetings, student orientations, staff teleconferencing, and other educational activities of staff who assist faculty and students with A/V needs both in the classroom and in video conferences

Provide statewide end-user support for A/V systems which includes insuring equipment is functioning and ready to go at the beginning of all scheduled meetings, classes, and events that utilize AV and/or classroom technology

Work closely with Office of Statewide Initiatives (OSI) to provide A/V and instructional recording support for faculty at clinical health sites who provide telemedicine outreach for patient care for those in the rural communities throughout Nevada
30% - Faculty and Staff Training and Supervision

Supervise professional and classified staff in Reno and Las Vegas who are responsible for the installation, programming, and support of all audio/visual technologies used throughout the state by UNSOM

Organize and present training for faculty and staff on the use of classroom and A/V instructional technologies and equipment

Interact with faculty to understand and anticipate their instructional technology needs
25% - Manage Technology Improvements

Evaluate technology needs

Plan, design, organize and implement smaller projects

Design and configure new or improved AV systems as needed, both replacement systems and new systems in collaboration with faculty and staff

Ensure technologies conform with University and TLT standards and policies

Provide technology project consultation for renovations, upgrades and new construction projects for UNSOM that include instructional and A/V technologies
5% - A/V Policy Development
 Provide policy development and guidance to the Assistant Director of IT-Medicine with respect to the use of classroom and AV technology

Position Description – Coordinator, Statewide Audio/Visual – Medicine Page 3
3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The position uses own judgment and has autonomy to resolve A/V issues as they occur, although any resolutions with a financial impact must be discussed with the Assistant Director of IT-Medicine. The
Coordinator is responsible for working with subordinate staff on unresolved issues and to insure systems are continuously maintained. Decisions regarding A/V system design can be made autonomously, but TLT is expected to be involved to insure conformity to standards, unless there is a financial impact as mentioned above. The position is directly called upon for UNSOM special events, including new student orientation events, hooding events, State of the School addresses by the Dean, and other events related to both UNSOM and the Clinical Practice Plan. Decisions on relocation, reconfiguration, etc., of existing systems are made autonomously by the position with the same TLT involvement and financial caveat. Through system design, equipment specification, and project management activities, the position influences and helps to manage budgets that can exceed
$100,000.
Impact:
Decisions made by the Coordinator have a direct impact on the entire UNSOM. A/V systems are used not only for educational purposes, but also for collaboration with statewide entities and, most importantly, clinical systems. The OSI uses A/V equipment extensively as part of its telemedicine outreach. Failure of these systems can impact patient care. In the case of technology project consultation responsibilities, decisions have both instructional and budgetary impacts.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:

Proper A/V equipment specifications and system design principles

Project oversight and budget management

Appropriate desktop support practices

Pedagogy, methodologies, and educational program design, development, management, and delivery for online education: designing online courses, understanding of hardware systems,
Internet browsers, and HTML for purpose of designing online courses
Skills:

Personnel management in order to direct and evaluate the work of others

Strong verbal and written communication in order to communicate effectively with University faculty and students

Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)

Analytical, decision-making, and problem-solving skills related to troubleshooting of instructional technology

Project leadership
Ability to:

Work in a collaborative environment with faculty and technical staff

Effectively use instructional technology in classroom settings

Work independently and achieve results with minimal supervision

Lead and motivate others

Position Description – Coordinator, Statewide Audio/Visual – Medicine Page 4

Work with diverse populations and be sensitive to gender, disabilities, and cultural and ethnic diversity issues

Work effectively with people with varying levels of technical backgrounds

Act as an authority on audio/visual topics

Work flexible hours with weekend and evening work as needed
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal Reason for Contact
UNSOM Faculty and Staff, including practice plan
IT Leadership; TLT
To determine application needs and specifications; provide user training and support; troubleshoot problems; ensure proper coverage for any and all special events using A/V equipment; coordinate equipment installations and upgrades
To plan, solve, coordinate projects and issues; develop policies and procedures; share information; assess costs and resource requirements
To coordinate connectivity of sites and overall A/V management NSHE – System Computing
Services (SCS)
External Reason for Contact
Vendors To determine applications specifications for purchasing; communicate new software releases; keep abreast of industry changes; troubleshoot application errors; consult about installation and configurations of software; to determine pricing and other resources needed; to direct work of any contract labor
6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution in a related field
b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position.
Bac helor’s Degree and two years of professional experience to include providing direct technical support for instructional or audio/visual technology, coordinating instructional technology or audio/visual projects, supervision and training of others in the use of instructional or audio/visual technology
Preferred Licenses or Certifications:
Certified Technology Specialist (CTS) or
Certified Technology Specialist in Design (CTS-D) c. Indicate any license or certificate required for this position.
None