Matakuliah Tahun : V0062/Pengantar Teknologi Informasi : 2008 E-Commerce & E-Business Pertemuan 9 1 E-Commerce & E-Business • Electronic commerce (E-Commerce) » Process of buying, selling, transferring, or exchanging products, services, or information via computer networks, including the internet • E-Business » Refers to a broader definition of EC, not just the buying & selling of goods & services, but also servicing costumers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization 2 E-Commerce • Type of E-Commerce transactions – – – – – – – – – Business to business (B2B) Collaborative commerce Business to consumers (B2C) Consumer to consumer (C2C) Business to business to consumers (B2B2C) Consumers to business (C2B) Intrabusiness commerce Government to citizens (G2C) Mobile commerce(m-commerce) 3 E-Commerce Business Models 4 Benefits E-commerce 5 Framework E-Commerce 6 E-Commerce Flow 7 Limitations E-Commerce 8 Online Transaction (Credit Card) 9 QUIZ • SGLC/OFC Quiz (Individual) • Try to book online hotel reservation from any kind of hotel, then make a summarize • Do you find difficulties to book? • How to solve the hacker problem, if we book use the credit card? 10