Identifying Attractive Markets Pertemuan ke-8 1 Considerations in Forming Product Markets • Purpose of analysis; if management is deciding whether or not to exit from a business, primary emphasis may be on financial performance. • Changing composition of markets; product market composition may change as new technologies become available and new competition emerges. • Factors affecting market complexity: 2 Factors Affecting Market Complexity • Customer function, considers what the product or service does. • Different technology may satisfy a customer function • Customer segment recognizes the diversity of the needs of customers for a particular product. 3 Information, Analysis and Action • Several types of marketing information: – Marketing research studies – Standardized information services – Management information systems – Database systems – Decision support systems – Competitor intelligence systems 4 Learning about Markets • • • • Open-minded inquiry Synergistic Information distribution Mutually informed interpretations Accessible memory 5 Conclusions • Gathering hard data on macro trends is not difficult. Trade associations and trade magazines provide a good place to start. • Information performs a vital strategic role in an organization. Information capability creates a sustainable competitive advantage by improving the speed of decision making, reducing the costs of repetitive operations and improving decision making results 6