Simple steps to sustainability Corporate Responsibility in a Global Age Lecture 1: From Babylon to Bhopal Cranfield University, 24th November 2008 David Logan Introduction 1. Personal 2. Corporate Citizenship 3. A series of four lectures on the history, theory and practice of corporate social responsibility in a global context I. History, political and economic context II. Why CSR? III. Managing CSR IV. Into the future 1 Lecture 1: CSR from Babylon to Bhopal • An historical perspective • The global political and economic context today • The definition and scope of CSR today 2 1: An historical perspective An historical perspective Babylon and beyond “The definition of MNE accepted by the OECD and UNCTC, “an enterprise that engages in foreign direct investment and owns or controls value-adding activities in more than one country” (Dunning 1993. p 3) leads us to conclude that there were MNEs in ancient Assyria around 2000 BC. Characteristics found in modern MNEs such as: hierarchical organization, foreign employees, value-adding activities in multiple regions, common stock ownership, resource and market seeking behavior, were present in these ancient firms. These early MNEs successfully operated considerable business empires in multiple foreign locations from their corporate headquarters in the capital of Ashur.” Source: Karl Moore and David Lewis The first multinational: Assyria circa 2000 Management International Review Q2 1998 4 A historical perspective Which company has been accused of - Abuse of monopoly power - “Fat Cat” pay - The bribery of governments - Abuse by security forces - Marketing unsafe and socially unacceptable products? 5 Andrew Carnegie Robert Bosch 6 J.D.R Tata Cheong Fatt Tze 7 An historical perspective The “Carnegie model” of corporate social responsibility Philanthropy in response to appeals for help from society and social investment in projects of long-term importance to the company Social responsibility The benefits of business: Business • Jobs created • Taxes paid • Goods & services • Technology transfer • Import substitution • Export earnings • Development of suppliers • Human Resource Development This is the core activity of the company providing the goods and services society wants in order to make a profit 8 An historical perspective Aspects of Victorian CSR that continue today 1. Values-based importance of family-owned business 2. The role of the ‘charismatic’ owner manager 3. Religion in the West - Weber ‘Protestantism and capitalism’ - Catholic social teaching - Moses Maimonides and Judaism - Islam, the Holy Koran - Other traditions need to be explored Pragmatic concerns 4. Corporate ‘welfare states’ created to enable the workforce 5. Reputation and licence to operate 6. Multinationals as an expression of state power 9 An historical perspective Bill Gates Anita Roddick 10 An historical perspective Lakshmi Mittal Carlos Slim 11 An historical perspective • Rejection of laissez-faire capitalism and Victorian paternalism and the first global economy • Rise of ‘socialism’ around the world - Russian Revolution 1917 - Indian Independence 1947 - Chinese Communist victory 1948 • 1978 Thatcher / Reagan revolution in the West - Reduce the role of the state - Reduce taxes - Privatise / re-structure industry: BP, BT, British Steel, BA - More freedom to business and market forces • 1989 Berlin wall and the collapse of the communist/socialist project • The rise of the second global economy - Open markets and integrated supply chains - Cheap transportation - Instantaneous communications - Integrated financial markets 12 An historical perspective The foundations of CSR since the 1980s • Continued contraction of the state • More power to business brings more responsibility • Growth of global multinationals • The rise of the publicly traded joint stock company • The development of professional management power • Economic and social justice remain as issues – the impact of economic activity on the global environment is new • The 2008 financial crisis is the high tide mark of the Regan/Thatcher era 13 2: The global political and economic context today The formal sectors of our global society Government For-profit 34% 60% Not-for-profit 6% Informal Figures relates to share of US GDP 2000 15 Estimated share of the three formal sectors of German GDP Government For-profit 47% 49% Non-profit Informal 4% Figures relate to approximate share of Germany GDP in 2006 16 Estimated share of the three formal sectors of Indian GDP Government For-profit 30% 69% Non-profit 1% Informal Figures relate to approximate share of Indian GDP in 2006 17 Pressure group ‘politics’ 1200000 1000000 800000 600000 Royal Society for the Protection of Birds 400000 Labour Party members 200000 0 1965 1975 1985 1992 2002 2006 Source: The Economist; The Times 18 The triumph of capitalism? 19 New Internationalist Media scrutiny 20 Approaches to CSR vary around the world Key regional differences in CSR Region Brief summary of company approaches to CSR Western Europe Focus on total impact of business, relations with developing world and environment, sustainability, good reporting and standardisation USA and Canada Philanthropy & major issues like diversity and HIV/AIDs with emerging CSR/sustainability reporting Former socialist countries e.g. China, Russia Seeking to re-define role of business in society – push to go global raise challenges S E Asia – India, Malaysia, Philippines Mixed economies with mixed approach but established tradition led by need and nation building Latin America Uncertainty about philanthropy and CSR but developing driven by need for social cohesion Middle East / Muslim world Weak corporate section, strong culture of philanthropy, role of business unsure, family companies dominate Africa Weak corporate sector, examples of engagement because it is hard to do business without addressing social issues 21 3: The definition and scope of CSR today Definition and scope of CSR today • Companies are the agents of the market system – they are corporate ‘citizens’ of our global society • They have power and make choices about how to use it • CSR/CR and sustainability all refer to the total impact of the business in the world • Law and voluntary engagement are both relevant • The scope of defining ‘responsible behaviour’ is very broad 23 The 3 aspects of responsible management Sustainability Taxes Economic Emissions Environment Recycling Wages Social Diversity 24 The 4 challenges of responsible management 3. Voluntary contributions Investors Employees 1. The impact of operations Customers 4. Corporate engagement and reporting Communities The environment Partners Suppliers Retailers 2. The value chain 25 1. Impact of operations on shareholders Shareholders return on investment / level of giving Employees pay and conditions / diversity / volunteering Consumers responsible advertising / cause marketing Suppliers technology transfer / community development Government taxes and job creation / support for education Communities plant closures / charitable gifts Environment eco-efficiency in manufacturing / recycling 26 2. CSR in the food industry value chain Backward linkages The company Social responsibility Child labour / Pay / Conditions / Safety Quality control Raw materials eg cocoa / quinine Equal opportunities in recruitment Forward linkages Traceability / Safe handling Advertising to children Manufacturing Manufactured goods and services Quality control / other policies e.g. HR & community involvement Retailers Consumers Environmental responsibility Sustainable resources / Pesticides / Compliance with law in factories Resource use, emissions and recycling Refrigeration Recycling containers 27 Ref: The Corporate Citizenship Company 2. CSR in the food industry value chain Estimated employment linked to Unilever Indonesia value chain (2003) Only 3,400 people work directly for Unilever More than 300,000 people (FTEs) make their livelihoods in UI’s value chain More than half this employment is found in the distribution and retail chain 28 3. The LBG model (www.lbg-online.net) 29 Global Reporting 30 The triumph of the joint stock company and the professional manager Stuart Rose Jeffrey Immelt 31 The fate of the East India company • 1757 Battle of Plassy – the company controls Bengal • 1769 The Bengal Bubble – stock speculation in London • 1770 The Bengal Famine – mass starvation and death • Adam Smith’s and Edmund Burke’s critique of the company - Monopoly is wrong - Joint stock companies create “negligence and confusion” by dividing ownership from control - Immoral behaviour follows from abuse of power “The precise legal form embodied by the East India company may well have died, but its systems of administration live on in the modern multinational… perhaps not as spectacular as the South Sea Bubble of 1720, the company’s own Bengal Bubble still hears witness to the inherent propensity of the joint stock company to managerial capture, insider trading, over-optimistic projections of future earnings and the irrational exuberance of financial markets. The crash and share price implosion that followed revealed to a stunned English establishment both the financial and human consequences of allowing corporations free rein” Source: The Corporation That Changed The World. Nick Robbins 2006 32 Bhopal and beyond • • December 1984 explosion of Union Carbides Bhopal plant - 8,000 dead immediately – 10,000 since - 120,000 injured – the world’s worst industrial accident - 1989 $470m paid in compensation - Warren Anderson charged with “culpable homicide” Exemplified the challenges of the new global economy - A “bottom of the pyramid” initiative - Which standards apply? - Which jurisdiction applies? • The site and management of the issue remain a mess today! • CSR in a global economy is more challenging than ever • - Overall economic and financial model is vital - So is the behaviour of the individual agents – not companies CSR is a vital element of the debate about human progress around the world 33 Give us a ring For further information please contact: David Logan Chairman and Co-founder Corporate Citizenship 5th Floor, Holborn Gate 330 High Holborn London WC1V 7QG United Kingdom T: +44 (0)20 7816 1616 E: david.logan@corporate-citizenship.com W: www.corporate-citizenship.com