Guide to knowledge culture 1. are employees encouraged to share their knowledge ? 2. is the working atmosphere open and trusting ? 3. Is customer value the main objective of knowledge management" Do employees regularly and creatively discuss their visions of the company's, future? 4. Does the firm provide enough information, incentives and resources to enable employees to build up the skills that they need? 5. Do employees continuously improve their knowledge and skills? 6. Is the quality of their work lowered by the influence of prejudices or set routines? 7. Do employees believe that their mistakes will not be punished, but that they can be used as an opportunity for learning? 8. Do the employees concentrate on working together to improve the products or services offered by the company?