HP Information Lifecycle Management
Proactive information management—creating business value
Turning data into
an asset
Today IT must empower CIOs and IT managers, giving
them the capabilities to tackle seemingly unachievable
mandates. Companies struggle with growing data
stores, and the challenges in managing these large
pools of data. According to one study, newly stored
data has doubled in the last three years.* In fact, data
is increasing at almost 80% per year, and to keep up
storage managers must show a significant improvement
in efficiency to maintain service levels.
To prevail over these challenges requires a logical and
proactive information management strategy. From data
creation, to removal, businesses must turn data into an
asset. Data aligned with organizational needs, placed
and managed in the infrastructure based on its business
relevance. As businesses struggle with expanding data
stores, the need for Information Lifecycle Management
(ILM) processes and enablers mark the next phase in
storage evolution. ILM processes supply the intelligence
to run operations, help fulfill growing regulatory
requirements, and protect information from disaster
and corruption.
Amplified agility
HP ILM strategy delivers significant elements to HP’s
adaptive enterprise vision, building on key architectural
elements. HP technology developments over the next
several years will deliver the HP adaptive enterprise
vision. The HP adaptive enterprise vision synchronizes IT
with the changing needs of the business. HP ILM uses
and refines intelligent infrastructure resources to produce
real time solutions to change. Amplified business agility
is the objective and ILM processes enhance, extend, and
link business processes and applications across the
infrastructure. Business and IT synchronized to capitalize
on change achieves better resource utilization, higher
ROI, and lower operating costs.
* How Much Information 2003, University of California-Berkeley
Study, October 2003
Precise information technology
management
HP simplifies IT change enabling business agility,
lowering costs, and providing the ability to take
advantage of market opportunities. To reach this level of
integration, we ensure the right information is in the right
place at the right time. The purpose of IT is to serve
information to the business. Businesses must effectively
place, move, protect and process information throughout
its lifecycle. As the value and relevance of information to
business changes, ILM decides placement based on
where it will deliver the most value to the business.
Intelligent data management
ILM automates the search and indexing, categorizing
and managing of information, creating policies that
organize the information flow into the business
environment. ILM offers common management
components like policy engines, schedulers, as well
as application-specific components like data movement
directors. Our partnering efforts in combination with
our storage and IT management expertise create close,
application-specific linkages for ILM deployment.
Storage evolved
Information Lifecycle Management is the next logical
step in information management. ILM is changing the
IT models, but it is not a new concept. The intelligent
management of data has existed for years. In fact,
HP has offered data management solutions in enterprise
environments for over 10 years, and we will continue to
provide deeper and broader ILM solutions. The changes
are in the advancement of ILM enablers. HP recognizes
information access requirements change throughout
data’s life. Data must be automatically placed into the
right storage environment based on quality of service
(QoS), its requirement for access speed, and cost.
Throughout its life cycle, data is classified and tagged
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according to use. The higher the QoS, or usage needs,
the more availability, performance, and resources
required from the infrastructure.
Integrated for optimized
performance
ILM improves the speed of managing and retrieving
information. Currently, numerous ILM technologies, tools,
and services are available. And in the near future,
HP will offer a complete and totally integrated ILM
capability. One example, of today’s technologies is the
HP Reference Information Storage System (RISS). This
active-archive solution turns unstructured reference data
into exploitable information and offers a “tamper-proof”
architecture. It provides a single solution for managing
growing corporate e-mails. RISS combines advanced
indexing with a grid computing storage architecture. HP
Reference Information Storage System delivers the most
powerful search and retrieval capability in the industry
using a “divide and conquer” approach. It scales in
parallel, so when you add capacity by definition you
add processors, indexing and fault tolerance. These
capabilities allow response times to remain equal
whether searching through one thousand or one
billion e-mails.
ILM architecture
Each step in HP’s technology evolution satisfies existing
needs while planning for tomorrow. The following HP
ILM architecture overview describes current and future
technologies, and their contribution to HP’s adaptive
management offerings.
Integrated Storage Resource Management (iSRM) via
HP OpenView Storage Area Manager (OpenView SAM)
provides the foundation for ILM in the HP adaptive
enterprise vision. Integrated Storage Resource
Management is the command center for subsystem
functions. It gives you total control of the storage
infrastructure. Further control is delivered through HP
OpenView SAM and other product management tool
functions. Integrated Storage Resource Management and
ILM collaborate within the HP architecture contributing to
an adaptive enterprise where change is positive and
creates opportunities to promote success. Our portfolio
of management tools and technologies control all
storage and storage network devices from HP and other
vendors. They perform device discovery and mapping,
monitoring and event management, and resource
utilization reporting tasks. ILM processes place data on
mirrored volumes contained in high performance, highly
available disk arrays. The main architectural elements of
HP ILM architecture consist of:
•Storage network devices (disk, tape, optical)
•Operational information store (software and
storage components)
•Reference information store (software and
storage components)
•Software for application integration
•ILM policy management
– Policy manager
– Data movement plug-ins
HP’s definition of ILM
•Actively manage information from creation to deletion.
•Treat data differently based on its business relevance
in terms of availability, performance, recovery
objectives, and retention policies.
•Automate and enforce application-specific policies in
alignment with business and application needs.
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In our information-based economy,
properly implemented ILM
processes give you a competitive
advantage. The HP ILM strategy
manages growing volumes of
information and aligns it with
organizational needs.
HP ILM strategy
In our information-based economy, properly
implemented ILM processes give you a competitive
advantage. This means managing operational
(changing) information differently than reference (static)
information. HP ILM leverages existing information
and IT assets giving the organization’s number one
asset (its people) full access to the organization’s number
two asset (its information). HP ILM strategy utilizes
current, proven, reliable, extensible solutions and
architectures. We take a solution approach rather than
disjointedly combining management software and
hardware components.
The HP ILM strategy delivers on
three major information
management challenges:
Retention management—focused on mitigating risk.
Compliance with growing regulatory requirement affects
electronic record keeping. Many heavily regulated
industries have specific rules and regulations regarding
the preservation of all electronic documentation.
Businesses must have the ability to retain reference
information for regulatory requirements. All companies,
regardless of industry may be required to produce
documentary evidence in connection with a lawsuit.
Businesses must retain sets of reference data according
to type and specified regulatory requirements, and
prove authenticity of any given record.
Data management—focused on lower costs and
improved service levels. The value of information
changes over time, thus it becomes practical to
archive off primary systems onto dedicated and
lower cost archive stores. And, because data
duplicates easily, removing redundancies opens
valuable storage capacity.
Reference information management—focused on
utilizing information as an asset and improving your
ROI. Businesses must have the ability to retrieve valuable
information from vast pools of data. The need to extract
and leverage maximum value from information, retrieve
records for market intelligence and other company
initiatives is driving the need for powerful indexing and
archive search tools, and online accessibility.
HP Services—your competitive
advantage
With HP Services for ILM, you get dedicated experts
committed to delivering the strategies and knowledge
you need to increase your competitive advantage. HP
Services and our partners collaborate with you to
provide industry-leading services that include business
consulting and adaptive infrastructure integration. From
analysis, design, integration, migration, and education,
HP Services offers you proven strategies to manage and
evolve your entire IT infrastructure. The unique value of
HP Services for ILM:
•ILM goes beyond storage: Offering expertise across
the entire IT infrastructure
•ILM has strong process content: Providing leadership
in IT service management design
•ILM involves multi-vendor components: Delivering
leadership in heterogeneous environment services
•ILM offers global presence on all components: Giving
complete implementation and support
HP Services is known for its industry leading
infrastructure solutions, mission critical and multi-vendor
environment support built on a consulting methodology
that recognizes there is no “one size fits all” solution.
HP’s approach to successfully establish an ILM solution:
Business requirements analysis
The first and key phase is an evaluation of the
applications, the data and its value to business. In
addition, processes are reviewed on their alignment
to the business needs. Compliance and regulatory
needs are assessed and a ROI/TCO study validates
ILM requirements.
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Solution design
In this phase, the HP team utilizes the analysis phase
information and designs an Information Lifecycle
Management solution customized to business needs and
goals. A typical design addresses compliance audits,
document retention policies, technology solution design,
billing and charge back to business units.
Solution integration
Once the essential design is complete, the ILM solution
is integrated into your existing environment. Typical
services available during this phase include
implementation, integration into messaging and user
applications and legacy document import.
Maintenance and operation
To ensure ILM solutions perform to full capability, HP
provides various levels of assistance throughout the
life of the solution. Many benefits are offered, including
experienced HP professionals available 24 hours a day,
seven days a week.
HP provides optional management services in remote
replication and digital backup (eVaulting) areas. Our
remote replication services implement synchronous
storage-based data replication between your data
center and an HP recovery center. And, our digital
backup services provide asynchronous, software-based
replication to a HP recovery center vault.
HP ILM-focused solutions technology
HP offers a broad range of ILM-focused solutions,
services, and partner offerings. HP provides continuous
data protection through instant disk-based recovery
solutions, making it possible to recover critical data in
minutes. Components of the HP Instant Recovery
solutions include HP OpenView Storage Data Protector
software (backup management by scheduling and copy
recycling), HP StorageWorks software such as Business
Copy and Continuous Access, HP StorageWorks disk
arrays and tape libraries, HP servers, and HP consulting
and support services. Plus, with HP Reference
Information Storage System, we offer the only archiving
product that delivers a total e-mail solution, and it
includes all the hardware, software and services needed
to store, protect, and retrieve reference information. The
installation of a Reference Information Storage System
solution involves minimal disruption or reconfiguration to
existing applications. It is a self contained, selfmanaging and fault tolerant system. Powerful storage
and retrieval software supports open protocols,
including SMTP, HTTP, and IMAP4 unlike vendorspecific, proprietary solutions that may lock-in data. The
HP solution provides application independent, full text
search and retrieval.
HP ILM offerings
Create and modify
•Online disk arrays HP StorageWorks XP disk array,
Enterprise Virtual Array (EVA), and Modular Smart
Array (MSA) families
HP offers a strong portfolio, along with leading partners,
•HP StorageWorks Network Attached Storage
with a range of hardware and software solutions, and
(NAS) portfolio
services. HP knows how to combine virtualization,
multi-level data protection, and advanced storage
Copy and distribute
technologies to organize and effectively place data
•Disk-based local and remote replication with HP
throughout its life cycle. To help customers implement
StorageWorks Business Copy and Continuous Access
successful ILM solutions, and eliminate protection gaps,
for XP and EVA disk arrays
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HP StorageWorks Information Lifecycle Management
•Host-based replication with HP OpenView Storage
Virtual Replicator
•Network-based replication with HP OpenView
Continuous Access Storage Appliance (CASA)
•HP Services offer data replication and disaster
tolerant management services
Protect and recover
•HP Services offer a full range of backup and
recovery services
HP ILM industry solutions
Retention management, data management and
reference information challenges are found in all
industries and markets. HP StorageWorks ILM solutions
are universal and can be developed and individualized
to meet specific needs. Below are examples of HP ILM
solutions in the healthcare, financial services, life
sciences, and public sector industries.
Healthcare
Affordable healthcare
•Wide range of data protection methods include
traditional, SAN, high availability, zero downtime,
and specialized backups
•SAN solutions deliver superior total cost of ownership
and help increase storage utilization and efficiencies.
•Support for Ultrium and SDLT all tape formats with
HP StorageWorks tape libraries and drives
•Hierarchical Storage Management (HSM) provides
policy based decisions lowering overall total costs by
moving data to an appropriate storage device.
•HP OpenView Storage Data Protector is scalable
from single server to enterprise, across applications,
operating environments, storage, and data
protection approaches
•Recovery from site disaster
– Array-based remote mirroring, XP clustering, and
backup from remote mirroring
– Remote server cluster and multi-site disaster
tolerant solution with XP
Archive and recall
•HP Reference Information Storage System
•HP StorageWorks Optical Jukeboxes and over 20
orderable HP partnered archive and Hierarchical
Storage Management (HSM) solutions
Secure medical records
•HP data protection software and services ensure
data is secure and available when needed.
•Archived tape and optical storage enables compliance
with regulations where permanence is a factor.
Reliable access to medical records
•HSM capabilities enable priorities to be set and
data to be placed according to age relevance
and other criteria.
•HP collaborates with key healthcare application
providers providing the assurance that configurations
and products work together seamlessly.
Better patient care
•HP’s online portfolio enables faster access and higher
availability to customer’s information for quicker, more
accurate diagnosis.
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Financial Services
Outsource regulatory compliance for e-mail retention
•HP SANs ease management’s burden, helping staff
manage more data per project and support more
project teams in a workday.
•HP based ASP’s provide complete, single service for
SEC/NASD compliance.
Effective knowledge management
•Broker/dealers eliminate infrastructure and staff
investment costs.
•Take critical data and produce useful information
adding more value to research efforts.
•Remove redundant, sluggish tasks using high
performing, knowledge management systems.
HP ILM processes support industry
standards and collaborations to produce
best of breed, customized solutions.
•Document, extract, and analyze data effectively.
•HP powers more TOP 500 supercomputers than
any other company, demonstrating the confidence
in HP solutions.
Public sector
Manage the shared collective memory
Help address SEC/NASD regulations with customer
managed HP systems
• HP Reference Information Storage System provides
non-alterable, e-mail archiving, through a
single appliance.
• Use HP hardware and services in combination with
leading e-mail archiving partners.
Build long term records, database, and document
management strategy
•HP Consulting Services work with you to create an
information life cycle strategy, which insures the proper
balance between availability and cost.
•HP storage products offer a variety of options based
on the performance/cost requirements at each stage in
your information‘s life cycle.
Life sciences
Speed and efficiency of discovery to market
•HP’s reliable, highly available solutions minimizes risk
and keep projects running smoothly and on schedule.
Effectively manage explosive data demands
•Manage information effectively contributes
to accelerated drug research cycles and
development productivity.
•Streamline the discovery process reverses past trends
with steady progress across virtual research teams.
•Adapts to change, allowing better management of
growing data stores.
Contain costs
•Build, access, and manage central collective
memory for future use.
•Comply with records management requirements,
applicable to both paper and electronic archives.
•Prepare for future maintenance on documents
with archives.
•Eliminate risks associated with conversion and
migration of documents.
Transparency and security in the process
•Use the central archive to increase effectiveness and
quality of decisions.
•Comply with privacy and security requirements, and
execute necessary procedures.
•Offer transparency where required, now and
in the future.
HP’s commitment to standards
delivers the best RoIT
HP ILM processes support industry standards and
collaborations to produce best of breed, customized
solutions. We build around standard-based technologies
and leverage existing investments to provide the best
RoIT available. HP’s solid ILM processes involve the
entire infrastructure, protecting valuable business assets
and aligning systems to extract the highest business
value and service levels possible.
For more information
For more information on HP’s Information Lifecycle
Management please go to: www.hp.com/go/ilm
•Increases disk utilization across existing
storage infrastructure.
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www.hp.com/go/ilm
© 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein.
5982-4225ENN, 04/2004