Matakuliah : J0084 / Introduction to Management
and Business
Tahun
: 2007
Versi
:1/3
Pertemuan 21 (Twentyfirst Meeting)
Motivate, Recruit, Train,
and Evaluate Employees
Halaman 1
Learning Outcome
Student should be able to formulate the
implementation of motivation, recruitment,
training, and evaluation of employees
in an effective and efficient manner -> C3
Halaman 2
Learning Outline
• Maslow’s Hierarchy of Needs Theory
• Mc Gregor’s Theory X and Theory Y
• Human Resource Planning
• Give Equal Opportunity
• Compensation Package Offered by Company
• Develop Employee Expertise
• Employee Performance Evaluation
Halaman 3
1. Maslow’s Hierarchy of Needs Theory
Selfactualization
Esteem
needs
Social needs
Safety needs
Physiological
needs
Halaman 4
2. McGregor’s Theory X and Theory Y
Theory X
Workers have little
ambition
Dislike work
Want to avoid
responsibility
Need to be closely
controlled to work
effectively
Theory Y
Workers can exercise
self-direction
Accept and actually
seek out responsibility
Consider work to be
natural activity
Halaman 5
3. Human Resource Planning:
a. Forecast the Need of Human Resource
b. Work Analysis
1) Job specification
2) Job description
c. Recruitment
1) Internal recruitment
2) External recruitment
Halaman 6
3) Selection process
a) Administrative
b) Interview
c) To communicate with applicant’s
recommendation
d) Employment test
e) To decide
Halaman 7
4. Give Equal Opportunity
a. Federal Law Relate to Discrimination
1) The Equal Pay Act - 1963
2) The Civil Right Act - 1964
3) The Age Discrimination in Employment
Act -1967 > 1978
4) The American with Dissabilities Act - 1990
5) The Civil Right Act - 1991
b. Diversity Incentive
Halaman 8
5. Compensation Package Offered by Company
a. Salary
b. Stock Option
c. Commissions
RP
d. Bonus
e. Profit Sharing
f. Employee Benefits
g. Perquisites
Halaman 9
6. Develop Employee Expertise
a. Technical skill
b. Decision Making Skill
c. Customer Service Skill
d. Safety Skill
e. Human Relations Skill
Halaman 10
7. Employee Performance Evaluation
a. Segmentation of Evaluation into Criterias
b. Using Performance Evaluation Form
c. To Weight to Criteria
d. Steps to Evaluate Employees Properly
e. Action as Result of Performance Evaluation
f. Sue Against of Fired Employees
g. Supervisor Evaluation by Employees
Halaman 11