Matakuliah : J0084 / Introduction to Management and Business
Tahun
Versi
: 2007
: 1 / 3
Pertemuan 13 (Thirteenth Meeting)
Halaman 1

Student should be able to show the importance
Of empowering subordinate in an effective group to achieve specific goals -> C3
Halaman 2

• Understanding Groups
• Explaining Work Group Behavior
• Turning Groups into Effective Teams
• Current Challenges in Managing Teams
Halaman 3

1. Understanding Group a. What Is a Group b. Stages of Group Development
1) Forming
2) Storming
3) Norming
4) Performing
5) Adjourning
Halaman 4

Stages of Group Development
Prestage I
Stage I
Forming
Stage II
Storming
Stage III
Norming
Stage IV
Performing
Stage V
Adjourning
Halaman 5

2. Explaining Work Group Behavior
Group
Member
Resources
External conditions
Imposed on
The group
Group
Structure
Group
Tasks
Group
Processes
Performing and
Satisfaction
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Halaman 6

Group Structure:
1) Roles
2) Norms
3) Conformity
4) Status System
5) Group Sizes
6) Group Cohesiveness
Halaman 7

Group Processes:
1) Group Decision Making
2) Conflict Management
Three different views regarding conflict: a) Traditional view of conflict b) The human relations view of conflict c) The interactionist view of conflict
Halaman 8

Group Tasks:
Simple
Complex
Halaman 9

Advantages of Group
Decision Making:
1) Generate more complete information and knowledge
2) Generate more diverse alternatives
3) Increase acceptance of solution
4) Increase legitimacy
Halaman 10

Disadvantages of Group
Decision Making:
1) Time consuming
2) Minority domination
3) Pressures to conform
4) Ambiguous responsibility
Halaman 11

Technical for Making More
Creative Group Decision
Electronic
Meetings
Increased
Creativity
Brainstorming
Nominal Group
Technique (NGT)
Halaman 12

3. Turning Groups Into Effective Teams a. What Is a Team b. Types of Teams
1) Problem solving team
2) Self-managed work team
3) Cross-functional team
4) The virtual team
Halaman 13

c. Creating Effective Teams:
Clear Goals
Relevant Skills
Mutual Trust
Unified Commitment
Good Communication
Negotiating Skills
Appropriate Leadership
Internal and External Support
Halaman 14

4. Current Challenges in Managing Teams a. Managing Global Teams
1) Group Member Resources in global Teams
2) Group Structure
3) Group Processes
4) Manager’s Role b. Understanding Social Networks
Halaman 15