vii
TABLE OF CONTENTS
CHAPTER
TITLE
PAGE
DECLARATION
ii
DEDICATION
iii
ACKNOWLEDGEMENT
iv
ABSTRACT
v
ABSTRAK
vi
TABLE OF CONTENTS
vii
LIST OF TABLES
xi
LIST OF FIGURES
xiii
LIST OF ABBREVIATIONS
xv
LIST OF APPENDICES
1
xvii
INTRODUCTION
1
1.1
Organization Background
1
1.1.1 HeiTech Padu Berhad Overview
1
1.1.2 Business and Services at HeiTech Padu Berhad
1
1.1.3 Research and Product Innovation Center
(R@PIC) Division
1.2
2
3
Project Background
4
1.2.1 Industrial Project Overview
4
1.2.2 Shared Banking Services (SBS) System Overview
5
SCOPES AND OBJECTIVES
7
2.1
Vision Statement
7
2.2
Project Objectives
7
2.3
Project Scopes
8
2.4
Project Plan (Gantt chart)
8
viii
2.5
3
Project Deliverables
LITERATURE STUDY
3.1
8
9
Software Testing Process
9
3.1.1 Definition and Principles of Software Testing
9
3.1.2 Relationship between Testing with Verification
and Validation
3.1.3 Software Testing Concepts
13
3.1.4 Software Testing Methods
22
3.1.5 Testing Techniques
23
3.1.6 Types of Testing
28
3.1.7 Level of Testing
30
3.1.8 The Challenges and Current Research
36
Software Testing Model
38
3.2.1 V- Model
38
3.2.2 W- Model
41
3.2.3 Butterfly Model
44
3.2.4 Summary
47
TESTING METHODOLOGIES
50
3.2
4
11
4.1
Introduction
50
4.2
HeiTech Software Testing Process
51
4.2.1 Testing Concepts
52
4.2.2 Main Activities
53
4.2.3 Testing Levels
58
4.2.4 Testing Types
60
4.2.5 Roles and Responsibilities
66
4.2.6 Test Documentations / Artifacts
67
4.2.7 Advantages and Disadvantages
68
RUP Test Discipline
69
4.3.1 Test Concepts
73
4.3.2 Main Activities
75
4.3.3 Roles and Responsibilities
83
4.3.4 Test Documentations / Artifacts
84
4.3
ix
4.4
4.5
5
91
Systematic Test and Evaluation Process (STEP)
93
4.4.1 Testing Concepts
94
4.4.2 Main Activities
95
4.4.3 STEP Architecture
97
4.4.4 Timing of STEP Activities
98
4.4.5 Elements of STEP
100
4.4.6 Test Documentations / Artifacts
102
4.4.7 Roles and Responsibilities
102
4.4.8 Advantages and Disadvantages
103
Summary
105
SHARED BANKING SERVICES (SBS) SYSTEM
107
5.1
Introduction
107
5.2
Core Banking Systems
107
5.3
Shared Banking Services (SBS) at R@PIC
110
5.3.1 Transaction System
112
5.3.2 Utilities
114
5.3.3 System Configuration
117
Testing Characteristics for SBS System
118
5.4.1 Functionality Testing
121
5.4.2 Performance Testing
122
5.4.3 Automation Test
124
5.4.4 Security Test
125
5.4.5 Advantages
126
SBS Testing Implementation at R@PIC
127
5.5.1 Plan Test
128
5.5.2 Design Test
129
5.5.3 Implement Test
129
5.5.4 Evaluate Test
130
5.4
5.5
6
4.3.5 Advantages and Disadvantages
CUSTOMIZED SOFTWARE TESTING PROCESS
6.1
131
Issues with Software Testing Implementation at
R@PIC
131
x
6.2
Developing A Customized Software Testing
Process (CSTP)
132
6.2.1 Main Phases for Testing Correspond to
Software Development Phases
132
6.2.2 Main Activities of Software Testing
Methodologies
6.2.3 Main SBS Testing Characteristics
133
134
6.2.4 Proposed Customized Software Testing
Process (CSTP) for SBS
7
CONCLUSION AND RECOMMENDATION
135
148
7.1
Recap
148
7.2
Project Outcome
149
7.3
Future Study
151
7.4
Summary
151
REFERENCES
Appendices A - C
154
159 - 163
xi
LIST OF TABLES
TABLES NO
TITLE
2.1
List of Project Deliverables and the Targeted Recipients
3.1
Definition of Software Testing
10
3.2
Differences between Verification and Validation
12
3.3
Objectives of Software Testing
16
3.4
Black Box and White Box Testing
25
3.5
Types of Code Coverage
26
3.6
Advantages and Disadvantages of Black-box Testing
27
3.7
Software Testing Techniques
29
3.8
Advantages and Disadvantages of V-Model
40
3.9
W-Model Test Activities
43
3.10
Butterfly Test Model Description
45
3.11
Summary of Software Testing Model
48
4.1
Test Tactics for Different Software Development
Methodology
4.2
PAGE
8
51
HeiTech Application Development Life Cycles
Objectives
52
4.3
Main Activities of HeiTech Test Process
54
4.4
Detail Descriptions of Testing Levels
58
4.5
Types of Testing and Its Descriptions
61
4.6
Testing Types Consideration Based on Levels of
Testing
65
4.7
Roles and Responsibilities
66
4.8
HeiTech Test Documents
67
4.9
Advantages and Disadvantages of HeiTech Test Process
68
4.10
Objectives of RUP Iteration Phases
70
xii
4.11
Nine Disciplines of Rational Unified Process
73
4.12
Roles and Test Artifacts in RUP Test Discipline
85
4.13
Purpose of Test Artifacts
86
4.14
Advantages and Disadvantages of RUP Test Discipline
92
4.15
Major Testing Activities in STEP
97
4.16
Template for Test Documents from IEEE Std. 829-1998
102
4.17
Roles and Responsibilities in STEP
103
4.18
Advantages and Disadvantages of STEP
104
4.19
Test Methodologies Comparison based on Software
Development Phases
105
5.1
Transaction System Categories
112
5.2
Utilities Functions
114
5.3
SBS System Configuration Functions
118
5.4
Challenges and Solutions for Functional Test
121
5.5
Challenges and Solutions for Automation Test
124
6.1
Details of Requirements Reviews Process
139
xiii
LIST OF FIGURES
FIGURE NO
1.1
TITLE
PAGE
Research and Product Innovation Center (R@PIC)
Structure
3
1.2
Shared Banking Services (SBS) Components
5
3.1
Static Verification and Dynamic Validation
15
3.2
Five Schools of Software Testing
19
3.3
Differences of White-box and Black-box Testing
24
3.4
Level of Testing
31
3.5
Unit Testing
32
3.6
Top-Down Integration
33
3.7
Bottom-Up Integration
34
3.8
V-Model Test
39
3.9
W-Model Test
42
3.10
Morton's Butterfly Model
44
3.11
Butterfly Model Test
45
4.1
HeiTech Application Development Life Cycles
52
4.2
Testing Process Flow Diagram
53
4.3
HeiTech Test Process
53
4.4
Illustration of the Rational Unified Process (RUP)
70
4.5
RUP Test Discipline Workflow
75
4.6
Define Evaluation Mission Workflow
76
4.7
Verify Test Approach Workflow
77
4.8
Validate Build Stability Workflow
78
4.9
Test and Evaluate Workflow
79
4.10
Achieve Acceptable Mission Workflow
81
4.11
Improve Test Assets Workflow
82
xiv
4.12
Roles and Test Activities Workflows
84
4.13
Roles and Test Artifacts
84
4.14
Different Views of Testing
95
4.15
Major Phases in STEP
96
4.16
Project Testing Architecture in STEP
98
4.17
Activity Timing at Various Levels of Test
98
4.18
Details Activity Timing at Various Levels of Test
100
4.19
Elements of STEP
100
4.20
Parallel, Mutually Supportive Development
101
5.1
SBS Testing Characteristics
120
5.2
SBS Testing Implementation at R@PIC
127
6.1
Main Phases for Testing Correspond to Software
Development Phases
133
6.2
Main Activities of Software Testing Methodologies
134
6.3
Main SBS Testing Characteristics
135
6.4
Software Testing Methodologies Comparison
136
6.5
The Customized Software Testing Process (CSTP)
137
6.6
Requirements Reviews Process
139
xv
LIST OF ABBREVIATIONS
ADVISE
-
Application Development Information System
ANSI
-
American National Standards Institute
BRS
-
Business Requirement Specification
CA
-
Current Account
CASE
-
Centre for Advanced Software Engineering
CCA
-
Corporate Current Account
CSTP
-
Customized Software Testing Process
DSS
-
Device Service Server
e-GSS
-
Electronic Government Solution Suite
FTT
-
Foreign Telegraphic Transfer
FWTT
-
Foreign Worker Telegraphic Transfer
HeiTech
-
HeiTech Padu Berhad
HESS
-
HeiTech Enterprise Solution Suite
HTP
-
HeiTech Test Process
ICT
-
Information and Communication Technology
IEEE
-
Institute of Electrical and Electronic Engineers
PMB
-
Pos Malaysia Berhad
PSV
-
Personal Saving Account
QA
-
Quality Assurance
R@PIC
-
Research and Product Innovation Center
RFID
-
Radio Frequency Identification
RMC
-
IBM Rational Method Composer
RTSE
-
Real Time Software Engineering
RUP
-
Rational Unified Process
SA
-
Saving Account
SBS
-
Shared Banking Services
SDD
-
System Design Description
xvi
SDLC
-
Software Development Life Cycle
SEPG
-
Engineering Process Group
SOA
-
Service Oriented Architecture
SOAP
-
Simple Object Access Protocol
SOW
-
Scope of Work
SRS
-
System Requirement Specification
STEP
-
Systematic Test and Evaluation Process
UAT
-
User Acceptance Testing
UFS
-
User Functional Specifications
UML
-
Unified Modeling Language
xvii
LIST OF APPENDICES
APPENDIX
TITLE
PAGE
A
Project Plan – Gantt Chart
159
B
Progress Report
162
C
Proposed Software Testing Process For SBS
163