
Please fill out the table with as much information as possible. It’s better to have too much information than not having enough. Thanks for your cooperation. Enter the version number of the application as shown on the splash screen or the about screen, and all pertinent information about your computer system that will help us duplicate and ultimately solve the problem.
ColorBlind Application: Computer Information
MACINTOSH WINDOWS VERSION #: MACINTOSH WINDOWS
Edit
Edit Server
Matchbox
ICC
Professional
Parachute
Spot
Viewer
Lin
Prove it!
CRD Maker
Other
CPU Type
OS Version
RAM (MB)
Display
Printer
Print Driver
Media
Scanner
Scan Driver
Media
Problem Reported by:
Name:
Company:
Address
(Street/City/State/ZIP):
Telephone (Voice/FAX):
E-Mail:
Software Purchased from (Dealer/Distributor):
Name:
Company:
Address
(Street/City/State/ZIP):
CB Software Problem Reporting Form v 0.90 04/06/99 Page 1 of 3

Problem Description: Please be as specific as possible, lists all steps required to reproduce problem:
Action: Result:
Please send us as much of the following information and mark items enclosed with the check mark
(
) next to it, so we can better determine the cause of your technical problem:
•
___THE PROBLEM PRINTER FOLDER located in the ColorBlind

ICC, ColorBlind

Matchbox or ColorBlind

Pro Application folder. Inside the Printer Folder you will find a folder with the specific printer name you assigned.
•
___PRINTER or SCANNER and DISPLAY ICC PROFILE(S)
If you are using Color Sync 2.5 the profiles are located in the System folder in the ColorSync
Profiles folder.
If you are using an earlier version of Color Sync the profiles are located in the System folder, in the Preferences folder, in the ColorSync

Profiles folder
•
___SCANNED FILE OF TARGET(S) OR REPRESENTATIVE IMAGES
Should be in TIFF format
•
___IT8 TARGET REFERENCE NUMBER(S)
CB Software Problem Reporting Form v 0.90 04/06/99 Page 2 of 3

•
___PRINTED TARGET(S)
•
___PRINTED DOCUMENT(S)/IMAGE(S)
•
___DOCUMENT/IMAGE FILE(S)
Files and folders containing images or datafiles can be archived to a ZIP file on Windows, or a Self-
Extracting, Binhexed archive on the Macintosh, and enclosed with this document in an e-mail to support@color.com
.
Hardcopy samples and/or CD-ROMs containing sample data should be shipped to:
ITEC Software – Color Solutions
2053 San Elijo Avenue
Cardiff by the Sea, CA 92007
Attn.: Customer Support Dept.
Thank you for your cooperation and understanding.
The ColorBlind® Development Team.
CB Software Problem Reporting Form v 0.90 04/06/99 Page 3 of 3