Assessment Tools for nurse-clients communication Speaking through eyes The first thing that a good speaker does is first looks at the audience and takes a pause before beginning his speech. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Voice level One more important thing while communicating is the level of voice that is he must be clear and audible to audience --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Audience Awareness To make our communication successful get the clue about the audience their interests. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Facial expressions Face is mirror of an individual's personality. Facial expressions reveal what thoughts are running through a persons mind. For e.g. a smile expresses friendliness and affection. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 1 Postures The body movements while speaking must coordinate with your convincing power. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Dress Sense The clothing plays an important role in presenting ourselves to society. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Verbal communication is often defined as speaking to someone face-to-face. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Face-to-Face Communication Face-to-face communication is the most traditional form of verbal communication. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2