New Media: a Rising Way for Public Involvement in China --Based on Case Study Chun Li 1, 1 School of Management, Capital Normal University, Beijing, China (lichun0893@126.com) Abstract - Because traditional forms of political participation, such as voting and membership in political parties in China is not as efficient as expected, new media to some extent has paved a new way for Chinese citizens to express their request and engage the process of public policy-making. As to the relationship between new media and public involvement, there are two kinds of theoretical framework, Competition framework and Promotion framework. In this paper, two Chinese cases has been introduced, describing and explaining how new media reshape Chinese public involvement in East China and proves that the promotion framework is suitable for analyzing China’s case. In the end, it explains why new media is a rising way in Chinese public involvement and furthermore reveals some dilemmas faced by Chinese new media as the way for public involvement. Keywords - Case study, China, Competition framework, New Media, Promotion framework, Public involvement gradually able to exert their influence on governments. Although there are some people who hail the rising way of new media as an effective path for public involvement, however, others express their worry that huge public involvement might result in disorder, even turmoil and disable the governments’ efficiency. It is interesting to find that in contrary to the decrease of social capital and public participation in USA in accordance with Putnam’s research, the rising of new media triggers more public involvement in China. To what extent, new media reshape Chinese public involvement? How does that process happen? What obstructive factors will Chinese new media encounter in near future while pushing the public involvement in China? All these questions are on Chinese current research agenda. II. DEFINITION AND THEORY FRAMEWORK I. INTRODUCTION With the growth and expanded development of new media, the research on the relationship between new media and public involvement has been being multiplied greatly, in particular what role new media plays in reshaping political participation. During the globalization time, China has inevitably also been being influenced by the new media as well as the western political development, especially in public involvement. As far as new media is concerned, it is one of the most fast-developing industries in contemporary China, in particular the Internet and mobile phone. It’s reported that according to the 23rd Statistics Report on China Internet Development, published by China Network Information Center, by the end of 2008, the popularizing rate of Internet in China was 22.6 percent, exceeding the world average level of 21.9 percent, and Chinese Internet-users are more than 298 million, even the broadband-users are up to 27 million[1]. Besides, the number of Cell phoneusers is more than 50 million[2] .With the fast development of new media, Chinese government leaders, President Hu Jintao and Premier Wen Jiabao, also begin to pay more and more attention to these newborn things. A number of analysts pointed out that the two leaders’ visits could be seen as the strong signal that Chinese top leaders gradually attach more and more importance to the newlydeveloping new media, and Chinese new media starts its new epoch, playing an increasingly important role in political arena. Some scholars also hailed the two visits, and believed that with new media Chinese people are Generally speaking, the concept of “New media” can be traced back to 1967, when P. Goldmark, the then director of Broadcasting and Television Technology Institute at Columbia Broadcasting System, proposed the concept in an EVR commodity development report for the first time, indicating the new media forms based on radio wave and video, and much different from the traditional printed media. In this paper, public involvement is defined as the citizens of certain electorate district input their request, need, support, objection and satisfaction evaluation of public policy by various ways into public administration system, so as to influence the public decision-making process as well as public management, and finally satisfy their need or fulfill their political ideology. As for the relationship between new media and public involvement, there are mainly two different theoretical frameworks, which could be tagged as Competition framework and Promotion framework. The former raises the standpoint that new media depletes the social capital and consequently decreases public involvement in real political system, but the latter argues that new media promotes public involvement via the convenient and various communication channels, especially with a lot of proofs of survey and data. In the competition framework, it’s believed that the more time people spend in surfing on internet or communicating via cell phones, the less they would like to participate in the real community. New media competes against public involvement. In this framework, it is further divided into two sub-frameworks, titled as displacement theory and cultivation theory (Mohan J. Dutta-Bergman, 2006). Displacement theorists indicates that within the limited time if people spend more time consuming media in their private spaces, they have less time for public involvement in their real communities (Putnam, 1995; Shah, McLeod, &Yoon, 2001). Particularly, Putnam (1995) posits that the surge in media consumption has contributed to the decline in the amount of time individuals spend in their offline social network, because of decreased social capital, which is afterwards defined as the “connection among individuals-social networks and the norms of reciprocity and trustworthiness that arise from them”(Putnam, 2000) [3]. The other cultivation theorists argue that heavy readers or heavy viewers of new media are guided by the world that new media constructs with various stories of murder, cheat and violence, so that individuals do not participate in their communities due to the decline of trust to others (Gerbner, Gross, Morgan, & Signorielli, 1980). Turkle (1995) argued that the Internet provides an escape from the physical world by providing a more anonymous virtual world where interactions need not be intimate [4]. Nie and Erbring (2000) have found that increased Internet usage is related to feeling of social isolation and lower levels of community participation [5]. In contrast, the promotion framework generally supports the standpoint that new media plays a positive role in promoting people’s participation in their real communities, because new media connects people much more easily and quickly . In Hampton and Wellman's (2003) study of the effects of living in a wired suburban subdivision on social capital and community involvement, the Internet especially supports increased contact with weaker ties. In comparison to non-wired residents of the same suburb, more neighbors are known and chatted with, and they are more geographically dispersed around the suburb. Not only did the Internet support neighboring, it also facilitated discussion and mobilization around local issues[6].Mohan J. Dutta-Bergman (2006), based on the theory of channel complementarity[7], argued that individuals who participated in online communities to post and read thoughts about the attacks were also more likely to participate in real communities[8]. It is interesting that Kraut (1998) showed that increasing levels of Internet usage results in a decrease in social participation; but in his new paper published in 2002 he revised his conclusion and re-concluded that new media including new computer and television gave the positive effects of using the Internet on communication, social involvement, and wellbeing. Michael J. Stern and Don A. Dillman (2006) with a 2005 random sample mail survey of 1,315 households in a rural region of the Western United States suggest that increased Internet usage is positively related to nominal and active levels of community participation and even supporting affective networks outside the local area. Particularly this study examined the relationship between Internet usage and community participation in rural regions rather than only in large metropolitan areas that was done previously. Karen Mossberger, Caroline J. Tolbert, and Ramona S. McNeal (2008) define digital citizens “as those who use the Internet regularly and effectively-that is, on a daily basis”, and found that daily Internet use increases the likelihood that users are politically involved and benefit economically[9]. Stephen Coleman (1999) discussed whether new media have profound effects upon the traditional representative model of the democratic process, and put forward the notion of media democracy, which means that an informed citizenry is one who can consent more knowingly, scrutinize the political process more simply and obtain access to government services more readily[10]. In China, within academic circle on new media and public involvement, there also generally could be divided into two groups according to their standpoint. One group, the mainstream theorists, actively supports the role of new media in public involvement, particularly the Internet. (Lu Jia-yin & Sun Xu-pei,2008; Wang Xiu-jun etc.,2006; Ke Jian,2008; Xu Li-ming & Jiang Yan-yan, 2008; Liu Rui & Tian Chun-miao,2008; Li Bin,2006; etc.) Another group expresses their worry about the negative effect of new media in arousing public involvement and they try to persuade people with possible disorder resulted from disorderly public involvement aroused by new media, even leading to anarchy. Thereupon, they propose more regulation on new media [11]. (An Yun-chu, 2007; Guo Xiao-an, 2008; He Xiao-hua, 2006; Gu Guang-wei & Zhang Jing-Chao, 2008; Zhang Ya-yong,2007; etc.) Besides, Tang Li-ping (2007) also put forward her pessimistic opinion that Internet democracy could not fundamentally change the representative democracy, and would not become the main national democratic system[12] .Although there are so many research results on the relationship between new media and public involvement in China, few of them has deduced their conclusion by case-study method. As to the two research framework proposed previously in this part, which one is more suitable to analyze Chinese experience? This paper tries to explore this issue with two latest Chinese cases, embodying how Chinese people use new media to participate in local governance. III . METHODOLOGY In order to explore the process of Chinese citizenry’s involvement in governance, this paper take the case study as the main research method. As Robert K. Yin (1994) summarized, there are at least four important varieties of written forms of case studies, which are classic singlecase study, multi-case version, question-and-answer format, and multi-case studies with no separate chapters or sections devoted to the individual cases [13]. This paper tries to make use of the question-and-answer format with two cases, so as to reveal what factors pushing Chinese public involvement with new media. Furthermore, in the analysis of process, it could be deduced that what are the negative factors that prohibit the further development of public involvement via new media. As far as the case study is concerned, what is difficult as well as crucial is how to select proper cases. Case study analysis focuses on a small number of cases that are expected to provide insight into a causal relationship across a larger population of cases. This presents the researcher with a formidable problem of case selection. According to Gerring’s research on Case Study Principles and Practices, there are two important dimensions: representativeness and causal leverage, which to a large extent determine the selection of cases. Gerring (2007) supplied nine kinds of techniques of caseselection: typical, diverse, extreme, deviant, influential, crucial, pathway, most-similar, and most-different [14]. In this paper, typical case selection method is applied, and selects two cases: PX project in Xiamen and Zhou Jiugeng’s degradation in Nanjing. In detail, the dimensions of case selection are the following: widely influential, informative, and effective. Firstly, the two selected cases in this paper had attracted nationwide attention thanks to new media, even were noticed by some foreign media or scholars; secondly, they are informative, because the process are highly competitive between governments and the public, and moreover the process were reported at large; thirdly, during the two cases, public involvement effectively influenced local governments’ public decisions, which displayed the power of citizenry as well as new media. With the two typical cases, this paper can also display the roadblocks that Chinese new media faces at present. Here, the two cases have been introduced briefly. The first one is PX project in Xiamen, well reflecting how people in Xiamen City influenced public decision-making process of municipal government’s with the assistance of new media, including cell phone short message, Internet BBS, and so forth[15]; the second one is Zhou Jiugeng’s degradation, which depicted how people, beginning from Nanjing City, started up the anti-corruption procedure, and even exerted a lot of pressures into local official anticorruption bureaus to push the investigation and punishment of corrupted officials[16]. IV. ANALYSIS AND DISCUSSION Generally speaking, China’s cases obviously demonstrate the above-mentioned promotion framework, that is to say, in China the new media greatly push the public involvement positively. Chinese people can be more successful to express their interest request and furthermore input their opinion into political system, more powerful to influence the public decision-making process, with the competency of new media and the increase of citizenry right. As for the case of Xiamen PX project, the citizens succeeded via new media in standing on their right of protecting a safe and sanitary environment. In the second case, the people, both in Nanjing and outside Nanjing, participated via Internet in the anti-corruption process and finally resulted in the degradation of corrupted official inspiringly. With the two nationwide influential cases, we could come to a conclusion that Chinese new media is to a large degree reshaping the public involvement as well as the local political system. Nevertheless, in contrary to the Western experience, the western-style promotion framework of studying the relationship between new media and public involvement is not completely fit for the research context of China, since at the early stage China has been developing in a very different way politically, economically and socially. Thus, there are much more different causal factors that reshape Chinese public involvement and political system via new media. A. Why Can New media push Public involvement in China? In order to elaborate the causal factors, we need probe at least the following five dimensions: diversification of social interest, increasing civism & democratic idea, limitation of contemporary political participation system, fast rise of new media, and acquiescence of central government. Firstly, with the amazing development of marketoriented economy, different economic sectors and various industries are growing like mushrooms in China. Consequently, people have been gradually classified into different interest groups, producing diversified social interest groups. The rise of different social interest groups inevitably leads to contradiction or conflict, and then fosters the need to influence the political system as well as public policy, public decision-making. At the same time, the democratic thought in traditional socialist theory, accompanying with western democratic idea during the Reform and Opening since the end of 1970s, has been substantially aroused step by step, especially resulting in the rise of people’s civism and awareness of citizenship. In order to protect and increase their accumulation of interest, in addition, some others aspire after the democratic ideology; they need more ways and channels to influence governments’ public decisionmaking at all levels, which increasingly push the public involvement in China. However, Chinese contemporary political participation institutions could not accommodate such huge request of public involvement yet. Moreover, some Chinese local governments are hesitant to respond satisfactorily to the public request, which is displayed in the two cases described previously in this paper. The local governments were powerful enough to ignore public representative’s proposals as well as public request. Hence, there is a big gap between people’s request and current political participation system, which of course accumulates the political pressure day after day. It is fortunate that the fast-developing new media functions as an outlet for the pressure, with which people could express their interest request, and more or less exert some impact on local governments’ public decision-making. It is to a large extent because of the malfunction of traditional political participation that new media push the public involvement in China. At this point, new media is an alternative for people’s request of public participation; or a temporary solution for governments to cool down the political pressure (see figure below). It is seen that new media function as the wider channel for people’s requestexpressing, transmitting more civic information into public decision-making system. Influence Public Decision-makingt New Media Public Involvement The Flow of Need to be heard Limited Local Political System the right to be informed, the right to participate, the right to be heard, the right to oversee [18]. It supports the use of new media to express their request for local governments. B. Dilemmas of New media while pushing Public involvement in China While new media is increasingly playing a rising role in pushing public involvement in China, its rise is an alternative way for assisting the function of contemporary political system. If new media was expected to exert more influence on China’s political system, satisfying more citizens’ request for public involvement, it unavoidably faces some dilemmas, which would refer to deeper and greater political reform. a. Public involvement institutional innovation Figure: Relation between New Media and Public Involvement in China Therefore, although Chinese experience is also applied to the promotion framework, they are quite different while studying the role of new media in pushing public involvement. In western political system, the traditional forms of political participation have been perfected, and with civism western people are used to expressing their interest request and even exerting pressure on political system. Accordingly, new media just play a supplementary role for public involvement. For example, Michael Cornfield (2000) once explained how does the Internet foster smarter candidate-voter (or grassroots activist-decision maker) communication? First, the Internet accommodates multimedia presentations, so that the electorate's suitor may be judged on more than just their looks. Second, the Internet allows each member of the citizenry to set his or her own space in evaluating candidates and ballot propositions [17]. It could be seen that Internet supplied the supplementary function in improving public voting. However, in China, the democracy system need to be further improved, and people need more education, more knowledge, as well as more practices to participate in political system. At present, new media is playing a alternative rather than supplementary role while improving the public involvement due to the limitation of political participation system. In the end of this part, it is necessary to mention that the acquiescence of central government is another positive factor in pushing Chinese public involvement. Despite some scholars blame Chinese central government for the slow pace of political reform, particularly for the authoritative regime, Chinese central government is gradually sparing more and more space for the development of new media, especially in pushing public involvement in China. On April 13th, the State Council, Chinese central government, issued a national human right plan, National Human Right Action Plan of China (2009-2010), for the first time, which shows the standpoint to guarantee civil and political right, including This paper holds the standpoint that to a large extent due to the incrementally wider gap between the limit of political participation and increasing request of civic participation, new media has been chose as a temporary outlet for cooling down social pressure and satisfying citizenry’s need of civic right. However, with the enlargement of public involvement via new media, Chinese civism are greatly aroused and pursue more opportunities and channels to participate in political system, which would further widen the wide gap between citizenry’s request and current public involvement institution, consequently following with more or less social instability or what is worse, turmoil, which definitely can not be accepted by contemporary political system. Huntington (1968) had pointed out that the relationship between social mobilization and political instability seems reasonably direct. Urbanization, increases in literacy, education, and media exposure all give rise to enhance aspiration and expectations which, if unsatisfied, galvanize individuals and groups into politics. In the absence of strong and adaptable political institutions, such increases in participation mean instability and violence [19]. Thus, with the development of new media in public involvement, what is more important would be to a degree the innovation of contemporary political system, especially institutional innovation of civic participation, so as to accommodate more public involvement. Take Internet filtering system for example. Government filtering systems are meant to stop citizens from accessing parts of the Internet deemed too sensitive, but it can be easily used by local governments as a tool to constrain citizenry’s involvement. Some foreign research found that state-mandated filtering is predominantly clustered in three areas: East Asia, Central Asia, and the Middle East/North Africa [20]. In Xiamen case, these depressing phenomena had been demonstrated. Therefore, the innovation of Internet filtering system may be the first step for reforming public involvement institution. Nevertheless, it has to be mentioned that Chinese public involvement institutional innovation may be not inevitably led to west-style political system. China could and should explore her special political development way. b. China’s political culture and civism Public involvement institution can function effectively only in the fit context of political culture. Particularly, an important precondition of public involvement via new media is relevant civism. It’s generally believed that the U.S. tradition of citizenship in the context of liberalism is rooted in individual right, free market, and the right to pursue one’s “own vision of good life”. Besides, public involvement is accompanied with decentralization between government and civil society. And “the type of social, economic and political environment is a key factor of success for decentralization.”[21] Whereas, Chinese political culture attaches more importance to the function of governments as well as the collective ideology, which means to some extent does not highlight public input into political system. Thus, in China, public involvement via new media functions without the best political context. Moreover, it has been also reported that some private interest-hunting groups intentionally exert pressure in order to meet their own excessive interest, even with spreading social rumors taking advantage of Internet anonymity or irresponsibility. These kinds of out of selfcontrolled participations show the absence of civism, leading to disorder of public involvement and furthermore backfire, setting back the effectiveness of new media. If the new media are expected to function more importantly in China, it’s necessary to educate people’s awareness of responsible participation, and cultivate Chinese civism & citizenship. c. Digital divide Digital divide is a worldwide roadblock for improving public involvement via new media, and it is more severe in developing countries. As a matter of fact, the digital divide is an issue not only of computer access but also of high-speed broadband access and, increasingly, of online skills as well. Online education competencies may be more important and also make the issue of digital divide more complicated. Digital divide will induce more inequality between social groups or different districts. Kraut (2002) put forward that, consistent with a “rich get richer” model, using the Internet predicted better outcomes for extraverts and those with more social support but worse outcomes for introverts and those with less support [22]. Similarly, this is a big dilemma for Chinese new media in pushing public involvement as well as improving social equality. As we all know, China is a big country with quite different districts where new media grows much different. Take Internet for example (see table on the next page), in eastern districts, people can easily influence the public decision-making process with advantage of technical information infrastructures as well as well-educated competency; but in the inland China, there are broad poor rural areas where people even do not know what is Internet or mobile phones. Again referring to the Xiamen case, according to the latest news, PX project has been transformed to Zhangzhou city, another comparatively less-developed city, 60 kilometers or so away from Xiamen. It’s also reported that local people would like to express their opposition following the example of Xiamen citizens; however, they failed to influence local governments and Fujian provincial government because of their less competency of manipulating new media. To a degree, it embodied that the digital divide of skill in using new media led to different outcomes between different cities. TABLE I Basic Statistics of Internet Distribution in China in 2005 East China Central China West China Total Netizen Ipv4 Domain Name Website 57.8% 62.4% 78.5% 79.9% 22.1% 21.3% 11.5% 11.3% 20.1% 16.3% 10.0% 8.8% 100% 100% 100% 100% Sources: China Internet Network Information Center. Report on the Development of Chinese Internet, www.cnnic.net,2006. V. 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