Study on Quick Response Distribution Task Management in Agricultural Products Logistics Based on E-commerce Chan-jun Zhang, Wei-hua Zhang College of Economy and Management, Wuhan Polytechnic University, Wuhan, China (zcj99@126.com, zhangwh1963@126.com) Abstract - Distribution task management has great influence on improving quick response ability in Agricultural Products E-commerce Logistics(APEL). This paper put forward a collaboration task management model on quick response distribution in APEL, and explored the multifactor constraint framework of collaboration management based on lead time. At last, the participants selecting and its operation mechanisms on distribution task collaboration management were analyzed. Keywords - Quick response distribution, collaboration task management, agricultural products e-commerce I. INTRODUCTION Prior to the 1980s, the central problem in enterprise management is to handle partnerships with suppliers, and reduce cost and improve quality. But in today's fast changing market, the central task has become innovation, flexibility and speed[1]. Modern APEL becomes more time stringent, the quick response task collaboration management of agricultural products distribution reflects the integrated competition ability of system about speed, flexibility and service and so on by taking time as the core. Distribution task often shows a large scale frequent mobile service, such as position dynamic mobile, environment complex and changeful, relative time pressing, task interdependence and multiparticipants[2]. These characteristics make distribution task management face enormous challenges on response ability in time-based competition, which may affect the efficiency of agricultural products e-commerce and its competitiveness. Combined with quick response idea based on time-based competition in this paper, the distribution task management model on collaborative distribution chain was planned. It also measured the collaboration management flexibility and adaptability of distribution task through the time sensitivity marker. II. COLLABORTATION MODEL ON QUICK RESPONSE DISTRIBUTION TASK MANAGEMENT IN APEL In recent years, agricultural products e-commerce has demand more and more for logistics distribution. It not only requires the guarantee for quality, service, function and low cost in agricultural products distribution but also concerns more about flexibility and timeliness requirements. E-commerce can carry out dynamic management of inter-regional and cross-time demands[3]. But as a business & matter combination in the last logistics part, the distribution operation management efficiency and its cost become bottleneck in APEL development. Therefore, how to collaborative manage diverse, complex, pressing and many subjects’ distribution task, and regulate its distribution business, then improve the distribution quick response ability become the urgent need of APEL. A. Collaboration Management Model The quick response distribution task collaborative management in APEL takes time management as the core. They make decision on distribution task allocation and location by time sensitivity marker that linking distribution lead time, distribution task calibration and its business driven framework. The collaboration management model of distribution task is mainly composed of five parts, as shown in Fig.1. Fig. 1. Collaboration model on quick response distribution task management 1) Driving Framework of Distribution Business This module is the collaboration management center of distribution task, but also the interface of APEL platform. It docks distribution task (Tj) and demand (Dj) in e-commerce by the time sensitivity index (It). In accordance with the rules of business driven, it coordinates the information flow, material flow, capital flow and business flow from the external system. On the other hand, the scheduling window (Wj) of distribution task is excavated from the internal APEL platform. Business driven framework provides two driving ways, i.e. time driving and value driving. Thus, the quick response distribution task is divided into rigid response and flexible response. Among them, the rigid quick response emphasizes absolute importance of time, such as quick response distribution of agricultural products emergency logistics system; the flexible quick response emphasizes value maximization. It takes time as center, such as most commercial logistics quick response system. So, it is an overall balance in service, function, quality, cost, etc. 2) Lead Time Management in Distribution Chain Lead time (Li) management in distribution chain is the premise and basis of realizing quick response. This module considers mainly about the sameness and difference of distribution product (P), network (N), resources (R) and user (U). Firstly, it should build a hierarchical time tree or time diagram of the task time including three aspects as time quota, lead time and time window. And then lists hierarchical time index and influencing factors according to business process, business function, profit or value etc. Finally, eliminate the waiting time of distribution chain from system point by using the Analytic Hierarchy Process (AHP) and Delphi methods from both qualitative and quantitative aspects. According to compressing the plan time, operation time and reaction time of complain, it protects the consistent of lead time coordination and quick response ability with the sensitivity index in distribution task management. 3) Distribution Task Calibration This module delineates tags for every distribution task from four dimensions, i.e. quality (Q), service (S), function (F) and cost (C). The tags are the parameters that connecting with other modules. And then structures the matching features (Tj) of description task record about every distribution task, as shown in tableⅠ. 4) Distribution Task Assignment and Location These two modules define the basic rules and methods of task assignment and location searching, matching and reasoning respectively. The core is to match lead time (Lik) and task characteristics parameters (Tjk) of every distribution task in distribution chain according to creating business-driven function. And then call decision-making models and methods under the supporting of allocation rules and knowledge management shown as table II. Thus, the complete collaborative intelligent service system of quick response distribution task management based on agricultural products e-commerce is formed. Fig. 2 Collaborative multifactor constraint framework of distribution task B. Multifactor Constraint Framework The quick response distribution task management in APEL is a dynamic business cohesion and decision-making on the basis of interaction game between multiple factors. So, there are many reaction nodes, multi-constrains optimization and benefits contradiction problems. As shown in Fig. 2, lead time management and task-oriented distribution task calibration are mapped to related products, network resources and users as well as quality, service, function and cost respectively according to 1:1, 1: n and m: n three kinds of relationships. And then matches constraint rules dynamically on the basis of knowledge management, decision-making models and methods etc. The specific plan can be divided into two processes. First, making the product, network, resource, user calibration for the located distribution task, and its related indicators are divided as follows: product={quality grade, quantity, package grade}={Pq, Pu, Pp}; network={distribution line, network node, business function}={Nl, Nn, Nf}; resource={human resources, transport resources, storage resources, handling equipment, circulation processing equipment}={Rh, Rt, Rs, Re, Rc}; user={production enterprise, processing enterprise, distribution center, logistics enterprise, customer}={Up, Ur, Ud, Ul, Uc}. On this basis, combined with the specific distribution task, carrying out the distribution task allocation and positioning according to quality, service, function and cost. The related indicators are divided as follows: quality={weight loss, volume loss, amount loss}={Qw, Qv, Qa}; service={information management, tracking services, after sale service}={Si, St, Sa}; function={packaging, circulation processing, unit loading, distribution, information processing}={Fp, Fc, Fu, Fd, Fi}; cost={inventory cost, transportation cost, management cost, information processing cost, outsourcing cost}={Ci, Ct, Cm, Cp, Co}. III. THE TASK MANAGEMENT MECHANISMS OF QUICK RESPONSE DISTRIBUTION IN APEL In modern e-commerce, the customers’ requirements for agricultural products distribution become personalized, diversified and high value increasingly, but their loyalty has declined[4]. Quick response distribution task management reflects the demand for this kind of satisfaction degree and service capabilities in individuality, diversity and high value[5]. So, in order to maximize the value creation ability, it must have a standardized theoretical system, method system and policies & regulations to establish collaborative management mechanisms in distribution task management of APEL. A. Entities Selection of Quick Response Distribution The quick response distribution task management in APEL is a multiagent cooperative combat in e-commerce information platform. Therefore, how to achieve efficient multipoint contact in quick response distribution chain of agricultural products? The reliable and stable entities selection of quick response distribution is the key. Under e-commerce environment, the traditional single point contact of customers & enterprise becomes multipoint contacts by taking distribution task as the center[6]. Through the systematic management, the traditional logistics distribution subjects of market dispersion, disorganisation and low efficiency & benefit are integrated. The integration and optimization ways can be close as well as start with a loose partnership. ECR and JIT theories are their organization basis in quick response distribution chain[7]. The different logistics management mechanisms and market entities are connected via e-commerce network platform, and to break all sorts of market barriers in APEL. And it changes the traditional vertical organization structure to a flat organization structure. According to integrated management the logistics transportation, warehousing, distribution, circulation processing, suppliers, customers and other related subjects of multilevel, much way and much entities mode, which help to construct efficient APEL distribution chain and improve the overall coordinated quick response ability. B. Collaboration Management Mechanisms of Distribution Task In e-commerce, the demand on quick response between supplier and demander interacts with accompanying cost, service, function and quality. It should improve the quick response and collaborative optimization capabilities of logistics system from system point of view on the basis of the mechanisms management on agricultural products distribution task. Thereby, the distribution task coordination operation management norms and mechanisms formed accordingly. The typical quick response task collaborative management mechanisms in APEL are shown as the following. 1) Flexible Matching Mechanism The quick response distribution task collaboration management in APEL is a dynamic alliance. It creates value rely on collaborative services of distribution task alliance. On the basis of entities selection on quick response distribution task, it can be constructed as a flexible distribution task management continuum with efficient, seamless integration according to the scientific design of docking strategy and management mechanisms in all distribution tasks collaborative subjects. First, the craft center of distribution task is responsible for decomposing the distribution task, processing plan and design, delivery time quota and lead time management. Then, the distribution task convergence center organizes distribution task cohesion, execution process, optimizes response time and service, function, quality, cost, etc. Finally, the flexible response mechanisms are established combing with e-commerce model of agricultural products and agricultural production, supply policies, and docking standards and system parameters of distribution services organization under the support of modern logistics information technologies. 2) Dynamic Equilibrium Mechanism The quick response distribution task synergy of agricultural products e-commerce is a comprehensive game in a state of multiagent, multilink and multifactor constraints. It presents a many-to-many condition as a whole. And its management level is various and complex. However, in order to achieve a win-win situation in participates involved, there must be inevitable exists confrontation and compromise, which reflects three dynamic equilibrium mechanisms about power balance, organization balance inside and organizations outside of distribution task. The power balance mechanism of distribution task refers to the organization members hold in their desires spontaneously and lead to tissue homeostasis based on their own interests. The organization balance mechanism inside refers to the internal mechanism of power allocation equilibrium. The organizations balance mechanism outside refers to the dynamic balance between organizations and their relationships. The dynamic equilibrium of quick response distribution task based on time-based competition connects this three balancing mechanisms with lead time from the whole, and coordinate internal and external, straighten out the vertical and horizontal relations of the power. 3) Resources Allocation Mechanism The quick response in APEL is a special, comprehensive logistics activities taking sorting and distribution as main means. Its timely delivery and arrival are primary purpose[8]. Faced with this complex distribution system, how to ensure full and effective utilization of the delivery task resource requirements? The rational and efficient resource allocation mechanism is the guarantee[9]. Therefore, the distribution resources planning system organizes resources requirements for every optimized distribution task in APEL. And then, it matches demands and supplies according to the constraint rules. For example, firstly, it defines the specific distribution resources for specific task. Secondly, the collaborative management platform of distribution tasks carry out the market oriented resource allocation decision-making with government support. However, all of this is lead by resources property rights theory, distribution market mechanism and resources governance mechanism radically. ACKNOWLEDGMENT In the current era of rapid development in agricultural products e-commerce, its logistics distribution is the key link of realizing material flow convert to business flow[10]. It is always the bottleneck and important link in quick response logistics development. The collaboration management of quick response distribution task in APEL emphasizes the dynamic task decomposition and coordinative optimization to improve the flexible quick response and adaptation ability on the task of overall system. On the whole, the multilevel task tree and its task assignment and positioned based on the multilevel task tree are used to support flexible task classification system and business processes. According to this, the collaboration management system can realize thickness variable content management, and improve the quick response capability. REFERENCES [1] Joan Magretta, “Fast, Global, and Entrepreneurial Supply chain management, Hong Kong style, An interview with victor Fung”, Harvard Business Review, vol. 1, no.76, pp. 103–114, 1998. [2] Cho J. J, Ozment J., Sink H., “Logistics capability, logistics outsourcing and firm performance in an e-commerce market”, International Journal of Physical Distribution & Logistics Management, vol. 33, no.5, pp. 336–358, 2008. [3] Blackburn J D., “The Quick Response Movement in the Apparel Industry: A Case Study in Time-Compressing Supply Chain”, Time-based Competition, pp. 246-269, 1991. [4] Tsan-Ming(Jsaon) Choi, Duan Li, Houmin Yan, “Production, Manufacturing and Logistics Quick Response Policy with Bayesian Information Updates”, European Journal of Operational Research, vol.170, pp. 788-808, 2006. [5] Jiuh-Biing Sheu, “An emergency logistics distribution approach for quick response to urgent relief demand in disasters”, Transportation Research Part E, no.43, pp. 687-709, 2007. [6] DU Hong-li, LIU Rui-sheng, “The Research of Logistics Quick Response Based on Supply Chain Management”(in Chinese), Logistics Sci-Tech, no.2, pp. 5-8, 2011. [7] Fiedrich, F., Gehbauer, F., Rickers, U., “Optimized resource allocation for emergency response after earthquake disasters”, Safety Science, vol. 35, pp. 41-57, 2000. [8] Meng ZHAO, Cornelia Droge, “The Effects of Logistics Capabilities on Firm Performance: Customer Focused versus Information- Focused Capabilities”, Journal of Business Logistics, vol. 22, no. 2, pp. 91-107, 2001. [9] Hamish McMichael, David Mackay, Graeme Altmann, “Quick response in the Australian TCF industry: A case study of supplier response”, International Journal of Physical Distribution & Logistics, vol. 30, no. 7/8, pp. 611-626, 2000. [10] Hu, T.-L., Sheu, J.-B, “A fuzzy-based customer classification method for advanced demand-response logistical distribution operations”, Fuzzy Sets and Systems, vol. 139, no. 2, pp. 431-450, 2003.