Research of Network Expansion Model of Logistics Enterprise Based on Chain Operation Rui-yu Pan, Wei Wang, Qing Wan Department of Management, Zhejiang Shuren University,HangZHou, China (pry777@163.com) Abstract - At present, the dispersion of logistics resources and the lack of effective cooperation in organization are two main problems about development of the logistics industry in our country. These result in the huge waste in logistics activities and the low of logistics service ability. This paper demonstrates that the logistics enterprise chain management and innovation would be an important way to improve competitiveness of logistics enterprises and integrate Idle logistics resources in our country. This paper indicates three models of network expansion of logistics enterprise based on chain operation: regular chain; franchise chain and voluntary chain. And according to the characteristics of three chain operation modes, this paper suggests the different levels of logistics enterprise to use different chain operation mode. Keywords - logistics enterprise, logistics enterprise, network expansion I. BACKGROUND In the recent 20 years, the continued rapid growth has been realized in Chinese logistics industry. The total amount of the national social logistics raised from 3 trillion in 1991 to 125.4 trillion in 2010 . Growth 40 times, with an average annual growth rate of 21.7%. But, total social logistics cost per GDP reduced from 24.0% in 1991 to 17.8% in 2010, with an average annual reduced rate was only 1.56%. total social logistics cost per GDP is an important index to judge the logistics operation efficiency and modernization degree in a country. High level of total social logistics cost per GDP indicated that the development of the logistics industry in China only reflected in the volume growth, but the whole society logistics operation efficiency was still low. the dispersion of logistics resources and the lack of effective cooperation in organization were two main problems about development of the logistics industry in our country. These resulted in the huge waste in logistics activities and the low of logistics service ability[1]. From the point of view of socialization division of labor, the development of the logistics industry could produce the expected benefits only based on scale operation. But logistics enterprise constructions cannot expand unlimitedly because of the limit of the logistics demand and management ability, and the division of professional also limits logistics enterprise integration expansion. On the other hand, network organization with double characteristics and advantages can give consideration to the market and enterprise. So it has both economies of scale and can avoid the "big enterprise disease"[2]. Therefore, the research and innovation of the logistics network would be an important way to improve competitiveness of logistics enterprises and integrate Idle logistics resources in our country[3]. Now, the related research about logistics network mainly concentrated in the logistics network planning in manufacturing enterprise, large circulation enterprise and its service agencies to resolve the problem about the location of network facilities, the service distribution and routing arrangement[4,5]. But related research about logistics network is seldom standing in the point of view of the logistics enterprise. The existing focuses on the optimization homework, logistics functions or link logistics facilities, such as the research of distribution system, inventory system, information system [6],in stead of the mode of logistics enterprise network expansion and ways of operating. Therefore, this paper tries to discuss the logistics enterprise network operation problem, and organizing logistics enterprise network taking example by the experience of chain operation concept standing in the point of view of the logistics enterprise. II. THE EXPANSION MODE OF LOGISTICS ENTERPRISE NETWORK BASED ON CHAIN OPERATION Chain management that an associated unit is made up of several branches under the unified leadership of the headquarters to take part in business activities is a kind of modern management and organization form. It stressed professional specialization under the overall planning and centralized management based on the work division to get the scale benefits. There are three types of chain operation, regular chain, franchise chain and voluntary Chain, respectively. These three forms always keep a vigorous vitality and exist widely in retail, catering industry and many services from production to today. Retail chain, franchise chain and voluntary chain, Although at present, successful cases that chain operation applies to logistics industry is rarely, it provides a innovation mode to the network expansion of logistics enterprise. A. Regular Chain A organization form of enterprise that the same capital owner has its assets and direct management shops to manage similar goods and services. By direct investment to set up shop whose assets belong to investors, they make unified accounting and management. The store has no independent assets and legal status and is operated by centralized and unified management from the company's headquarters. What is regular chain is logistics enterprise establish its chain enterprise in a new location to help itself to expand business. There two ways to increase their regular chain logistics network one is direct whole investment by themselves, the other is the form of merger and holding. Logistics enterprises generally try to establish a "standard company", and simplify and regulate it roundly from location selection, system constituting, personnel management, business operation and management . And then copy branches according to "standard shop" . The company headquarters operate, invest and manage directly. Headquarters take depth and breadth management way to control all subsidiary directly, and all subsidiary accept orders forthwith with cooperation each other. Outlets accept mutual cooperation headquarters. It emphasizes the overall planning of professional division of work on, in the division of labor based on the implementation of the centralized management, in order to get the scale benefits. It stressed professional specialization under the overall planning and centralized management based on the work division to get the scale benefits. Its business operation model is headquarters centralized type for logistics operation. It adopts vertical management, that is, in the logistics network, there is only a command center, and all else is operating point. B. Franchise chain Franchise chain is a modern organization form. The franchisor confer the franchisee for regulated period and area trade rights and use rights of exclusive goods, services and business system (including trademark, trade name, the use of the business enterprise symbol, technology, business premises and regional) according to contracts. The franchisee according to the stipulations of the contract perform business activities in unity business mode set up by franchisor and should pay the corresponding cost to franchisor[7]. The equality and mutual benefit cooperation relations between franchise chain logistics enterprise and charter logistics network authorized by itself. Logistics enterprise headquarters and its joined enterprise belong to different capital owner, namely of logistics network afforded the capital of establishment and it has their own independent property and status of legal person. Franchise chain logistics enterprise usually doesn't take compulsory measures to charter logistics in management. On one hand, it formulates the rights and obligations of the parties according to the franchise contract; on the other hand, it guides business behavior of franchise store through the effective service, guidance and supervision. Joined enterprises perform business activities based on contract, and should be ready to accept inspection and supervision by headquarters a, violate compasses to accept any time. If illegal should accept punishment. C. Voluntary chain Voluntary chain is the formation of network organization which is combined by those enterprise with the qualifications of independent legal for the common interests. Usually, the some enterprise as a leader in this network attracts others alliance based on the principle of complement each other's advantages and resources integration and restrict the behavior of all parties and sustain economic relationship on the basis of contract. Voluntary chain mode of logistics enterprise has the following features: (1)The joining trader have ownership of the enterprise and independent legal status. The stores cooperate on the basis of upholding the independent legal status each other and keeping the original of the assets of the ownership. Each franchisee operates with independent accounting, admission of their own profits and losses, personnel independent arrangement, implement differentiation, and personalized management[8]. (2)Two kinds of the form of cooperating between the leading enterprise and alliance, one is cooperation based on similarity, the other is cooperation based on complementary. Similarity cooperation refers to leading enterprise and each store have similar logistics capability and logistics resources, to cooperate complete logistics activities through the new configuration resources. Its achievement is a formation economy of scale in a short time, share the risk and cost. Complementary cooperation is made up by partner with different core ability, completing the cooperation projects .according to the principle of complementary advantages. The content of the logistics services include transportation, warehousing, distribution, packaging, customer service, information service and so on. Logistics enterprise hasn’t the advantage in every detail because of its limits in resources and ability. To form complementary cooperation through joint between enterprises with different core ability and the logistics demand of customer was decomposed into several parts to be assumed by independent units This separation increased the flexibility of the organization, using the combination of resources and the new way of transaction instead of emphasizing to takes the resource. So we can satisfy the logistics demand with low cost quickly and enhance the level of whole logistics. (3) Part chain relations formed between leading enterprise and joining trader. The project cooperation is main method in Joint venture cooperation chain operation process. A project team is made up by leading enterprise and joining trader who provide capital, person, and goods together to complete a specific logistics services of customer. Because the joining trader contribute a part of resources rather than all resources in the joint venture cooperation chain mode, we think the formation of part chain relations formed between leading enterprise and joining trader in the mode of voluntary chain to distinguish retail chain and franchise chain which the joining trader contribute all the resources to join in. and competition of logistics enterprise. But logistics enterprise can’t afford to construct network by themselves entirely because of the limit of money and time, they can Appearance expand rapidly in a short term to satisfy service needs from large customer through Regular Franchise chain Voluntary chain The logistics enterprises expand the scale by the help Chain of the capital from joining trader in the mode of franchise logistics logistics network Ownership headquarters network chain but it can’t control joining trader effectively. So it is Operation headquarters Business Business independent more suitable for regional cooperation instead of national unified independent network with big risk. In actual use, logistics enterprise control should find out the key, core customers who are capital headquarters joining trader Joint venture mainly consistent with their own long-term planning and conjunct property contract contract their development goals with these customers’ logistics Link requirements to distribute logistics network selectively. Contract independence Competitive cooperation cooperation They can consider to set up several regular chain store in binding relatively mainly the important city as logistics nodes to strengthen the The branches part chain control of the customer resources and reduce dependence degree of all chain all chain on the joining trader. And then they can develop chain franchisee store around the regular chain store and build a close network system eventually. III. The application of chain operation mode in our (3).Those small and medium-sized logistics country’s logistics enterprises enterprise who don't want to lose "independence" established voluntary chain system At present, the structure of the third party logistics According to report from Chinese storage association enterprise in our country is pyramid and it is divided into fifth Chinese logistics supply and demand market, three levels according to the size of the enterprise. In the enterprises more than 500 employees accounted for only first level is the some of large-scale, integrated logistics 11% and most of the enterprise on a smaller scale. They enterprise, state-owned logistics enterprise mainly, such take scattered and extensive management and lack as SINOTRANS; The second level is the rapid intensive and network management advantages include in development third party logistics enterprise which has a uncompetitive. In the fierce competition, small and certain brand awareness in the national or regional but medium-sized logistics enterprise can choose to be merger number limited relatively, large and medium-sized private by large logistics enterprise or become franchise chain as logistics enterprise mainly; The third level is many a concessionary chain logistics enterprise. But the former scattered, small-scale third party logistics enterprise who will lead to small and medium-sized logistics enterprise provide a single logistics service and compete each other lose ownership and management power and the latter will in the bottom end of the logistics market. lose their reputation and the opportunity to create brand. The logistics enterprise at different levels can adopt Those small and medium-sized logistics enterprise who corresponding chain operation mode according to the don't want to lose "independence" established voluntary feature of three types of chain operation modes. chain system. Then, many enterprises logistics resources (1) Large logistics enterprise build up large will be combined and will produce the effect of the largeenterprise groups through the retail chain scale economy. It will make original dispersed and The large logistics enterprise with strong strength competing small and medium-sized logistics enterprise who stand at the top of the pyramid can increase their survive in the fierce competitions market retail chain logistics network through building with own capital directly or taking the form of merger or holding to IV. CONCLUSION construct internal network, improve the network specificity, and build a large enterprise group[9]. At the Network can change the logistics enterprise growth same time, it should take informational connection in the environment and network service itself is a kind of entity network through informational means. To manage business model of logistics enterprise[10], so the network integrative and achieve the scale benefits. will be the path in development of logistics enterprises. (2)Large and medium-sized l private logistics Our logistics industry is at its early stages of growth. enterprise which rely on brand advantage build The chain Domestic logistics enterprise usually lack perfect logistics system made up by joining mainly and supplemented by network while foreign logistics enterprise is ongoing wide retail chain. range of mergers and acquisition and large-scale The logistics enterprise which have certain brand transnational investment. So the scale of the logistics awareness with the increase of the stable customer pay network is growing rapidly. The construction of domestic attention to development of logistics network that has logistics enterprise network is imminent. But the mode become the most basic platform for customers serviced by that logistics enterprise develop national network by logistics enterprise and is key resources for development themselves completely can’t become the mainstream TABLE I COMPARISON OF THREE TYPES OF CHAIN MANAGEMENT model when they face the negative factors, such as investment size, cost, time and others. Chain operation as a modern distribution and organizational form provides a innovation strategy for network expansion of logistics enterprise. Because of the lack of reference experience about chain operation used in logistics enterprise network expansion, the third party logistics enterprise in the development process of chain operation should do according to its abilities and operate step by step to form mesh chain system gradually, and then they will achieve the economies of scale and improve the comprehensive competitive power. REFERENCES [1] Rui-xue Zang, Kai Hui. 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