INFORMATION TECHNOLOGY SERVICES
Mission / Vision / Values Statements
June 2010
Our mission: to provide technology solutions and support for the college community.
Our vision: to deliver technology solutions that automate and simplify processes for our
college community while striving to manage and exceed customer expectations. We believe
in a comprehensive approach that is based upon collaboration, planning, testing, focus and
integration.
Our values:
1. We place an emphasis on high-quality customer support.
2. To serve with respect and efficiency; ITS will service the individual while respecting
the needs of the entire organization.
3. To build a solid foundation; technology can enable access to a tremendous amount of
information to enable departments to succeed; but only when it works.
4. Provide secure and appropriate access to information and services through the use of
technology.
5. Communicate, collaborate, and follow up.
6. A positive attitude in all you do.
7. Place emphasis on quality and reliability.
8. Do the right thing.
9. Test everything, no assumptions.
10. Provide up to date technology in line with college objectives.