Data Sheet
Cisco Connected Mobile Experiences Cloud
Overview
®
Cisco Connected Mobile Experiences Cloud (Cisco CMX Cloud) revolutionizes the delivery of wireless guest
access and in-venue analytics, integrating seamlessly with Cisco wireless infrastructure.
This cloud-delivered Software-as-a-Service (SaaS) offering is quick to deploy and intuitive to use. The affordable
subscription-billing model helps reduce initial investments in equipment (capital expenditures [CapEx]) and IT
resources. Ultimately, this solution accelerates how wireless infrastructure can deliver business outcomes by:
●
Detecting all Wi-Fi devices (the “devices”) in the venue and providing analytics on their presence, including
dwell times, new vs. repeat visitors, and peak times
●
Providing an easy-to-use guest-access solution for visitors through a custom portal using various
authentication methods including social, self-registration, and Short Message Service (SMS)
●
Engaging visitors directly on the guest portal page or mobile app with location-based content
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Product Summary
Built on the advanced cloud infrastructure, Cisco CMX Cloud delivers unprecedented benefits, listed in Table 1.
Table 1.
CMX Cloud Overview
Feature
Benefits
Cloud delivered
● The cloud is easy to order, provision, and set up, with minimal on-premises involvement.
● Delivery of ongoing innovation is faster.
● Integration with other software and systems in the public domain is easier through application programming interfaces
(APIs).
Software-as-aService
● You can reduce the operational complexities and better focus on the business objectives.
● The software eliminates the need to set up, operate, and maintain complex hardware and software.
● You can quickly add scale, and features without capacity planning and without compromising security and reliability.
● Enjoy flexibility of payments with 1-, 3-, or 5-year initial term with annual renewals.
● Reduce your initial CapEx and overall total cost of ownership (TCO).
Subscription
pricing
● Add capacity or term as needed per business requirements.
● Prebuilt templates allow you to get started quickly with Wi-Fi guest portals.
● With easy drag-and-drop components, you can create a custom look and function for the portal pages that work across
all mobile devices and computers; you need no web programming skills.
● Multiple access methodologies help you choose from simple registration, SMS, and social login.
Connect
● You can create unique pages per site or venue and engage guest users with advertisements and external content.
● You can automatically allow repeat visitors to access your site, and you can engage with them.
● Guest-user analytics tell you whether visitors to the site are new or repeat visitors; you can learn their network usage, the
portal and SMS success ratio, and the language they prefer.
● The dashboard helps you discover quick insights on both current and historical number of visitors, average dwell time,
the busiest hour and day, the conversion rate, and the top device manufacturer.
● The solution is easy to deploy; you simply add access points and gather analytics based on the proximity of clients.
Presence
Analytics
● Easily compare data over time and across venues to open up new revenue opportunities and optimize operations.
License Tiers
Cisco CMX Cloud in the initial release is offered in two license tiers: Cisco CMX Connect and Cisco CMX Connect
with Presence Analytics. Table 2 gives ordering information.
Table 2.
Ordering Information
Part Number
Description
Quantity to Order
AIR-CMX-CLOUD
Connected Mobile Experiences (CMX) Cloud
1 per AP
AIR-CMX-SVC-CX
CMX Cloud Connect
1 per AP
AIR-CMX-SVC-CPAX
CMX Cloud Connect with Presence Analytics
1 per AP
Licensing Structure and Orderability
Cisco CMX Cloud licenses are metered on a per-access point annual basis and available as a 1, 3, or 5-year
prepaid initial term with the option of automatic annual renewals. A multiyear discount is built in based on the term
length.
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Figure 1.
Orderability and Provisioning Workflow
The recommended flow for CMX Cloud service ordering is summarized in Figure 2 and also listed as follows:
1.
Establish the email address of the end user who will be the default owner of the CMX Cloud account.
2.
Determine the license tier, the start date, and the initial term of the license and quantities of licenses in terms
of the number of access points that need to be entitled.
3.
Search for “AIR-CMX-CLOUD” in the ordering tool and follow the instructions to complete the order.
Following are the next steps to complete the provisioning workflow:
1.
Cisco provisions the service within 3 business days and sends a complete provision confirmation email
message to the customer.
2.
A separate email message is sent to the end user as specified in the order in order to finish the account
creation setup.
3.
The end customer clicks the email, accepts terms and conditions, and creates a password for the CMX Cloud
account. This step completes the CMX Cloud account setup.
In order to access CMX Cloud, please go to http://cmxcloud.cisco.com and use the email address and the
password to get started.
Cisco Capital
Financing to Help You Achieve Your Objectives
Cisco Capital can help you acquire the technology you need to achieve your objectives and stay competitive. We
can help you reduce CapEx. Accelerate your growth. Optimize your investment dollars and ROI. Cisco Capital
financing gives you flexibility in acquiring hardware, software, services, and complementary third-party equipment.
And there’s just one predictable payment. Cisco Capital is available in more than 100 countries. Learn more.
For More Information
●
For more information about Cisco Connected Mobile Experiences, please visit
http://www.cisco.com/go/cmx.
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Printed in USA
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
C78-736407-00
02/16
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