White Paper Cisco Threat Awareness Service: Providing Easily Accessible Threat Intelligence Data You Can Count On Threat intelligence is currently one of the hottest topics in the security industry. Many analysts have been reporting on the increasing need for companies of all sizes to implement threat awareness solutions. Threat intelligence allows organizations to have visibility to negative activities that may be occurring—or being planned—against their networks. Awareness of these threats allows companies to quickly and efficiently respond to malicious activities. Threat Awareness Service Cisco is committed to helping you secure your network. That’s why we developed Threat Awareness Service directly into the Smart Net Total Care portal. As a Cisco customer, you probably already have this portal—and its new base level threat visibility—installed in your network and ready for your use. Seriously, you probably do! This is because Cisco’s Smart Net was merged with our Smart Net Total Care. So, every former Smart Net customer now has access to this portal. And, if you have any smart-enabled contracts, you also have this same functionality. Cisco’s Threat Intelligence Knowledge Base Cisco’ threat intelligence knowledge-base is extensive. It was developed by leading threat researchers, who are backed by big data infrastructures. These systems have analyzed millions of web requests, malware samples and network intrusions. Cisco also collaborates with other security industry leaders to obtain threat data. The result is an unrivaled security intelligence capability. Cisco Threat Awareness Service is our way of extending this knowledge to you through an easy-to-use portal-based application. Visibility Into Various Types Of Threats The Threat Awareness Service base functionality provides visibility into three types of threats. The base functionality, which comes with Smart Net Total Care, includes: 1. Exposed Services: Open services exposed to the external world 2. Malicious Activity: Destructive behaviors that are observed, based on IP Addresses 3. DNS Observations: Unexpected DNS names and domains that aren’t associated with the network, but are pointing to the customers’ IP Address You can optionally upgrade to a premium version which includes a fourth threat type—Suspicious DNS Requests—and provides expanded intelligence for each of first three categories. How Threat Awareness Service Works The Threat Awareness Service’s threat intelligence is based on destination addresses. We look at destination address traffic as it appears from the outside world. This is similar to the way law enforcement would conduct surveillance on potential criminal activity. The criminal activity, from the Threat Awareness Service perspective, can be seen as the destination address. Law enforcement—with a search warrant, of course—logs all of the suspect’s telephone calls with their associated phone numbers. They can now tell who the potential criminals are contacting and who calls them. While this analogy is intended to help you better understand this new offer, it’s important to note that Threat Awareness Service does NOT monitor our customers’ networks. However, it does obtain critical information from the destination. ©2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 2 of 4 Receive Actionable Intelligence As you use this service, you’ll receive actionable threat intelligence, based on Cisco’s large security data knowledge and experience. This service will help your IT and security professionals make decisions about potential threats to your organization and improve your overall network security. Cisco Threat Awareness Service only provides visibility into threats. By itself, it does not take any action to mitigate the risk. The service does not automatically generate reports. It does not reduce the risk of existing or potential threats. And, since it’s hosted externally, it can only provide limited information on your internally-hosted, intranet IP addresses. Threat Awareness Service provides visibility into potential threats coming both from within your own network and from external sources. And, it then makes threat mitigation recommendations. If a potential threat is found, Threat Awareness Service explains the best way to reduce that risk. Using Threat Awareness Service If you have an active Smart Net Total Care contract, simply login to the Smart Net Total Care portal where you’ll find the Threat Awareness Service’s base functionality. And, this is also the same location where premium subscribers will find that application. To obtain access to the Smart Net Total Care portal, simply follow the self-service registration and onboarding instructions, which can be found online through this link. It’s that easy! In order for the Threat Awareness Service to gain visibility into any potential threats to your network, you need to register new network resources. These can be expressed as either: 1. a domain name 2. a single IP address 3. an IP Address range, or 4. a Classless Inter-Domain Routing (CIDR) block Once network resources are authorized, threat view information will be available on the portal within approximately 24 hours. At that point, the service will start providing threat visibility into potential malicious or suspicious activity. No Collector Required Although Threat Awareness Service is integrated into the Smart Net Total Care portal, it is independent of the Smart Net Total Care asset management functionality. The Threat Awareness Service does not require you to deploy the Smart Net Total Care Common Services Platform Collector. Plus, there is no dependency on any IB management functionality. And, you do not need to upload Cisco inventory into the portal. Threat Awareness Service is externally-hosted and easy to deploy. With this no-touch service, Cisco does not scan your network. And, it requires: ©2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 3 of 4 • No capital expenditures • No configuration changes • No network instrumentation • No new software deployments • No sensors in customer networks • No additional human resources You Don’t Even Need Lots Of Security Expertise Threat Awareness Service is all about making sure that you have access to actionable information about any potential threats to your network. In today’s world, malicious activities are a reality for businesses of all sizes. Threat Awareness Service aims to provide information that can help minimize these risks. We realize that you may not have security experts on you team. With this service, our customers only need to know their domain names and IP Address ranges. People with entry level networking experience can easily set up the Threat Awareness Service. For additional information, contact your Cisco Account Manager or Authorized Cisco Reseller. ©2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 4 of 4