NSU Office of Housing and Residence Life January 2015 -December 2015 Goals 2015 GOALS Goal Action Measure 1 Decrease the amount of paper Implement electronic used for programming program proposals and paperwork summaries Electronic program proposal and summary created and used by staff 2 Implement Pilot Program for Freshman Living/Learning Increase the academic success Community in Ellender Hall, and retention of first year Hire PULSE Leaders, students in Ellender Hall coordinate Semesterly evaluations through PULSE Leader Advising Sessions and University College 101 3 4 Refurbish Ellender Hall Increase the effectiveness of student staff members in the residence halls Begin Phase One of the remodeling in January 2015. 6th and 1st floors are Phase One to be completed scheduled to be remodeled for August 2015 by August of 2015 Implement the Colonels Conquering Community program, a comprehensive data tracking and recognition system, to monitor student staff performance Student staff members completing more measurable tasks. At least 50% of staff members reach the second level and 20% reaching a level above Strategic Goal S1 P4, C1 C3, S1, P1 C4, P6 Student Outcome Goal Time Line Assigned Status Resources and time will be used to more effectively deliver programs to residents. Feb-15 Liz forms created and staff were trained during January training Increase in community and academic engagement May-15 Rachel In Progress 1-Aug-15 Hayward In Progress Student staff will have a better understanding of expectations and community building. This will increase the sense of community in the residence halls. Jan-15 Outcome Material/Data Utilize data at end of year recognition Liz, Rachel program updated: July 22, 2015 NSU Office of Housing and Residence Life January 2015 -December 2015 Goals 2015 GOALS 5 6 Complete the installations of StarRez modules to Credit Card Payments and Judicial Continue the Implementation Tracking for Fall 2015. Assess of Comprehensive Housing the feasibility of Work Orders all ICRs and work orders are Management Software System and Inventory Control submitted online through (StarRez) Reports the portal Continue the Implementation of Comprehensive Housing Implement Credit Card Management Software System interface and StarRez to (StarRez) Banner import. Send student staff (RAs, PULSE, HRs and GA) and student leader (RHA) delegations to respective State/Regional Conferences Credit card interface is active and working properly/StarRez to Banner import is active and working properly Have reflections, program proposals for ERA presentations and NACURH, and evaluations from students who would like to attend and who did attend conferences 7 Increase the Professional Development of Paraprofessional Staff Members 8 Update the Housing and Residence Life 10 year plan, Include Ass VP of Facilities in review and revisions. Revise and improve preventive Develop budget plan to approval of VP of Facilities maintained and repair ensure the timely bidding or (Mike Davis),Purchasing schedule work. bids timeline P3,S1 higher levels of student satisfaction due to more accurate records/fees/ease of access for residents Jul-15 Hayward In Progress P3,S1 accurate billing and fees for housing and meals/retention of damage deposits on all students 3/1/2015 Heidi In Progress C2, P6 Students will have networked with peers, learn more residence life functionalities at different schools and promote the Nicholls Housing and Residence Life name in the state and region May-15 C3, S1, P1 Higher retention numbers and have a higher satisfaction of facilities and maintenance Liz, Rachel In Progress semester, overall actions can be seen after 5 Ellen years Ponson Completed Attended LAHO. However, due to budget freeze, no other participation is slated. Advised to meet with tradesman to get further ideas. Appliance life. Yearly roof inspections. Etc. Met with Mike Davis 10/2/14 updated: July 22, 2015 NSU Office of Housing and Residence Life January 2015 -December 2015 Goals 2015 GOALS 9 Increase professional staff interaction with residents Schedule monthly building walk throughs Conduct scheduled walkthroughs Increase efficiency of housing policies and procedures to Edit/revise current processes increase residential student and update Operations Manual is current and 10 satisfaction Manual accurate A. Schedule individual meetings with academic deans and University President to review Housing and Residence Life programs and services and identify opportunities for partnerships. B. Sponsor LYFE session at Increase Faculty awareness of Faculty Institute Housing and Residence Life's C. Sponsor LYFE session at 11 programs and services CAFE All sessions completed P6, S3 Depending on forum topic, a broader knowledge of presented information All forums would be completed once a month in each hall. Rochel S3, P1 Increase rating in students' overall satisfaction with HRL S1, P5 Faculty Members better informed so that they can better assist students. May-15 1/1/2015 In Progress Paige, Jennifer Liz, Hayward, Rachel A. Completed B. Completed C. Completed updated: July 22, 2015