Quick Reference Guide for Blackboard
Blackboard E-Mail Tool
E-Mails are private and secure communication that occurs outside of the course and among you and your Students only . Although
similar to messaging , you are not required to be logged in to Blackboard to the read or send an E-Mail.
Using the E-Mail tool can be less reliable than Using the Message tool within Blackboard.
Faculty and Students may or may not be notified if they receive a new E-mail, so it is advised that you and your student routinely
checks for new E-Mails.
You can review the E-mail you send or receive at either my.epcc.edu or mail.office365.com
For assistance with my.epcc.edu you will need to contact the EPCC Help desk at 915-831-6440
E-Mails are external to Blackboard and, at this time, any communications sent through E-Mail cannot be forwarded inside of the Blackboard system.
Accessing Blackboard E-Mails
The E-Mail Center, is wher e all of your Blackboard E-Mails will be collected.
 E-Mails are course-specific,
which means that if you send
a E-Mail in one course, that EMail cannot be viewed within
the E-Mails area of a different
course.
 You can only access the
Blackboard E-Mails tool from
within a course. Once inside
click on the E-Mails tool from
the Tools link on the Course
Menu or from a customized
link to the Course Menu.
Your E-Mail Center
A. Create E-Mail: Use the Create E-Mail function to create new EMails.
B. Create Folder: Use the Create Folder function to add a new folder.
You can use folders to organize course E-Mails.
C. Inbox: The Inbox folder opens with a list of course E-Mails received.
D. Sent: The Sent folder opens with a list of course E-Mails that you
sent.
E. Delete Folder/Delete: The Delete Folder or Delete function in the
folder contextual menu removes the folder.
 To delete personal folders, select the check box next to
each folder to delete.
 Then, click Delete Folder on the action bar
 The folders, and any course E-Mails in the folders, are
deleted.
Note: As the instructor you have the option to rename this tool in
F. Edit: The Edit function changes the name of a personal folder.
the course menu.
Note: While the course menu link may be called something different, the E-Mails page will be clearly labeled with the name
of the tool.
Note: It is not possible to modify the name of the Inbox folder or Sent
folder
El Paso Community College Distance Learning Support Services Department
Contact Distance Learning Support Services at dlss@epcc.edu or 915-831-3111
April 18, 2016
Composing and Sending an E-mail
There are four easy step to creating and sending a E-Mail
1.Clicked E-Mail
2.Choose the recipients
3.Write the E-Mail
4.Submit
Note: Once you send a E-Mail, a copy of the E-Mail will be placed in your sent folder.
Step 1: Recipients
1.
1.
Click Attach a File to browse for files from your
computer.
2
3
4
Click the Browse button
Find the file and click Open
Repeat step 2 until all files have been added
Select your Recipients by clicking on any of the
listed area
Note: if you select single/* you will need to select each person
Step 2: Typing your E-Mail
1.
Step 3: Attaching a File
Add a subject to your E-Mail
Note: In E-Mails, you can only attach one file per
E-Mail.
2. Type or record your E-Mail.
Step 4: Sending your E-Mail
1. Click submit to send your E-Mail.
Note: To learn how to insert a video using the video everywhere please see the
hand-out call Video Everywhere
Best Practices Using E-Mails
Communicating with E-Mails is efficient and effective. Please be mindful of the following best practices when using this tool.





Provide a greeting
Keep your E-Mail clear and concise
Use complete sentences
Check your spelling and grammar
Quote others when appropriate
El Paso Community College Distance Learning Support Services Department
Contact Distance Learning Support Services at dlss@epcc.edu or 915-831-3111
April 18, 2016