Premera Blue Cross: WEA Select Plan 2 Summary of Benefits and Coverage: What this Plan Covers & What it Costs Coverage Period: 11/1/2013 - 10/31/2014 Coverage for: All Coverage Tiers | Plan Type: PPO This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at www.premera.com/wea or by calling 1-800-932-9221. Important Questions Answers Why this Matters: What is the overall deductible? $200 person/$600 family for in-network or out-of-network providers. Does not apply to innetwork preventive care, office visits or prescription drugs. You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. Are there other deductibles for specific services? No. You don’t have to meet deductibles for specific services, but see the chart starting on page 2 for other costs for services this plan covers. Is there an out–of– pocket limit on my expenses? Yes. $1,500 person/$4,500 family for in-network or out-ofnetwork providers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. What is not included in the out–of–pocket limit? Copayments, premiums, balance-billed charges, and care this plan doesn’t cover. Even though you pay these expenses, they don’t count toward the out-of-pocket limit. Is there an overall annual limit on what the plan pays? No. The chart starting on page 2 describes any limits on what the plan will pay for specific covered services, such as office visits. Does this plan use a network of providers? Yes. Heritage Provider Network. Go to www.premera.com/wea or call 1-800-932-9221 If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. Do I need a referral to see a specialist? No. You don’t need a referral to You can see the specialist you choose without permission from this plan. see a specialist. Are there services this plan doesn’t cover? Yes. Some of the services this plan doesn’t cover are listed on page 5. See your policy or plan document for additional information about excluded services. Questions: Call 1-800-932-9221 or visit us at www.premera.com/wea. If you aren’t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at www.premera.com/wea or call 1-800-932-9221 to request a copy. 1 of 8 025745 (08-2013) • Copayments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. • Coinsurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan’s allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven’t met your deductible. • The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) • This plan may encourage you to use in-network providers by charging you lower deductibles, copayments and coinsurance amounts. Primary care visit to treat an injury or illness Specialist visit Other practitioner office visit Your Cost If You Use an In-network Provider $25 copay/visit $25 copay/visit $25 copay/visit Your Cost If You Use an Out-of-network Provider $30 copay/visit $30 copay/visit $30 copay/visit Preventive care/screening/immunization No charge 20% coinsurance Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) 20% coinsurance 20% coinsurance 40% coinsurance 40% coinsurance If you need drugs to treat your illness or condition Generic drugs $10 copay (retail or mail order) $10 copay (retail) 40% coinsurance More information about prescription drug coverage is available at www.premera.com/wea Preferred brand drugs $20 copay (retail or mail order) $20 copay (retail) 40% coinsurance Non-preferred brand drugs $35 copay (retail or mail order) $35 copay (retail) 40% coinsurance Common Medical Event If you visit a health care provider’s office or clinic If you have a test Services You May Need Limitations & Exceptions Deductible waived Deductible waived Deductible waived Deductible waived for in-network provider –––––––––––none––––––––––– –––––––––––none––––––––––– Generic copay waived for certain preventive medications. Covers up to a 34-day supply retail; up to a 100-day supply mail order. Deductible waived. Covers up to a 34-day supply retail; up to a 100-day supply mail order. Deductible waived. Covers up to a 34-day supply retail; up to a 100-day supply mail order. Deductible waived. 2 of 8 Your Cost If You Use an Services You May Need Out-of-network Provider 40% coinsurance after $10 copay Generic; $10 copay Generic 40% coinsurance $20 copay after $20 copay Specialty drugs Preferred brand Preferred brand; $35 copay Non40% coinsurance preferred brand after $35 copay Non-preferred brand $100 copay/surgery $100 copay/surgery If you have outpatient Facility fee (e.g., ambulatory surgery center) 20% coinsurance 40% coinsurance surgery Physician/surgeon fees 20% coinsurance 40% coinsurance $75 copay/visit $75 copay/visit Emergency room services 20% coinsurance 40% coinsurance If you need immediate Emergency medical transportation 20% coinsurance 40% coinsurance medical attention Urgent care $25 copay/visit $30 copay/visit $150 copay/day to $150 copay/day to Facility fee (e.g., hospital room) $450/person/year $450/person/year If you have a hospital 20% coinsurance 40% coinsurance stay Physician/surgeon fee 20% coinsurance 40% coinsurance Mental/Behavioral health outpatient services $25 copay/visit $30 copay/visit $150 copay/day to $150 copay/day to Mental/Behavioral health inpatient services $450/person/year $450/person/year If you have mental 20% coinsurance 40% coinsurance health, behavioral health, or substance Substance use disorder outpatient services $25 copay/visit $30 copay/visit abuse needs $150 copay/day to $150 copay/day to Substance use disorder inpatient services $450/person/year $450/person/year 20% coinsurance 40% coinsurance Prenatal and postnatal care 20% coinsurance 40% coinsurance $150 copay/day to $150 copay/day to If you are pregnant Delivery and all inpatient services $450/person/year $450/person/year 20% coinsurance 40% coinsurance Common Medical Event Your Cost If You Use an In-network Provider Limitations & Exceptions Covered up to a 30-day supply. Deductible waived. –––––––––––none––––––––––– –––––––––––none––––––––––– Copay waived if admitted. –––––––––––none––––––––––– Deductible waived. –––––––––––none––––––––––– –––––––––––none––––––––––– Deductible waived. –––––––––––none––––––––––– Deductible waived. –––––––––––none––––––––––– –––––––––––none––––––––––– –––––––––––none––––––––––– 3 of 8 Common Medical Event Services You May Need Home health care Rehabilitation services If you need help recovering or have other special health needs Habilitation services Skilled nursing care Durable medical equipment Hospice service If your child needs dental or eye care Eye exam Glasses Dental check-up Your Cost If Your Cost If You You Use an Use an In-network Out-of-network Provider Provider $50 annual copay $50 annual copay Covered in full Covered in full Inpatient - $150 Inpatient - $150 copay/day to copay/day to $450/person/year $450/person/year 20% coinsurance 40% coinsurance Outpatient – Outpatient$25 copay/visit $30 copay/visit Outpatient physical Outpatient physical therapy – therapy – 20% coinsurance 40% coinsurance Inpatient - $150 Inpatient - $150 copay/day to copay/day to $450/person/year $450/person/year 20% coinsurance 40% coinsurance Outpatient – Outpatient– $25 copay/visit $30 copay/visit Outpatient physical Outpatient physical therapy – therapy – 20% coinsurance 40% coinsurance $50 annual copay Not covered. Covered in full 20% coinsurance 40% coinsurance $50 annual copay $50 annual copay Covered in full Covered in full Not covered. Not covered. Not covered. Not covered. Not covered. Not covered. Limitations & Exceptions Custodial care not covered. Inpatient- Up to 120 days per year Outpatient- Up to 45 visits per year; deductible waived. Outpatient physical therapy – no limits Inpatient- Up to 120 days per year Outpatient- Up to 45 visits per year; deductible waived. Outpatient physical therapy – no limits Custodial care not covered. –––––––––––none––––––––––– Up to 240 hours of respite care; 10 days of inpatient hospice care. –––––––––––none––––––––––– –––––––––––none––––––––––– –––––––––––none––––––––––– 4 of 8 Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn’t a complete list. Check your policy or plan document for other excluded services.) • Bariatric surgery • Infertility treatment • Routine eye care & hardware (Adult) • Cosmetic surgery • Long-term care • Routine foot care • Dental care (Adult) • Private duty nursing Other Covered Services (This isn’t a complete list. Check your policy or plan document for other covered services and your costs for these services.) • Acupuncture (12 visits/year) • Chiropractic care • • Hearing aids (up to $400 every 3 years for exams and hardware) Non-emergency care when traveling outside the U.S. • Weight loss programs (up to 10 lifetime visits; for morbidly obese only) Your Rights to Continue Coverage: If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply. For more information on your rights to continue coverage, contact the plan at 1-800-932-9221. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. 5 of 8 Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: 1-800-932-9221 or visit www.premera.com/wea. Other resources to help you: Washington Consumer Assistance Program Office of the Washington Insurance Commissioner 5000 Capitol Blvd Tumwater, WA 98501 Phone: 1-800-562-6900 On Line: www.insurance.wa.gov Language Access Services: Spanish (Español): Para obtener asistencia en Español, llame al 1-800-932-9221. Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-800-932-9221. Chinese (中文): 如果需要中文的帮助,请拨打这个号码 1-800-932-9221. Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-800-932-9221. ––––––––––––––––––––––To see examples of how this plan might cover costs for a sample medical situation, see the next page.–––––––––––––––––––––– 6 of 8 Premera Blue Cross: WEA Select Plan 2 Coverage Examples About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. This is not a cost estimator. Don’t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Coverage Period: 11/1/2013 - 10/31/2014 Coverage for: All Coverage Tiers | Plan Type: PPO Having a baby Managing type 2 diabetes (normal delivery) (routine maintenance of a well-controlled condition) Amount owed to providers: $7,540 Plan pays $5,540 Patient pays $2,000 Amount owed to providers: $5,400 Plan pays $4,220 Patient pays $1,180 Sample care costs: Hospital charges (mother) Routine obstetric care Hospital charges (baby) Anesthesia Laboratory tests Prescriptions Radiology Vaccines, other preventive Total $2,700 $2,100 $900 $900 $500 $200 $200 $40 $7,540 Sample care costs: Prescriptions Medical Equipment and Supplies Office Visits and Procedures Education Laboratory tests Vaccines, other preventive Total $2,900 $1,300 $700 $300 $100 $100 $5,400 Patient pays: Deductibles Copays Coinsurance Limits or exclusions Total $200 $300 $1,300 $200 $2,000 Patient pays: Deductibles Copays Coinsurance Limits or exclusions Total $200 $700 $200 $80 $1,180 7 of 8 Premera Blue Cross: WEA Select Plan 2 Coverage Examples Coverage Period: 11/1/2013 - 10/31/2014 Coverage for: All Coverage Tiers | Plan Type: PPO Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? • • • • • • • Costs don’t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren’t specific to a particular geographic area or health plan. The patient’s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? Can I use Coverage Examples to compare plans? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn’t covered or payment is limited. Yes. When you look at the Summary of Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor’s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can’t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Benefits and Coverage for other plans, you’ll find the same Coverage Examples. When you compare plans, check the “Patient Pays” box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you’ll pay in out-ofpocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. Questions: Call 1-800-932-9221 or visit us at www.premera.com/wea. If you aren’t clear about any of the underlined terms used in this form, see the Glossary. You can view the Glossary at www.premera.com/wea or call 1-800-932-9221 to request a copy. 8 of 8 Glossary of Health Coverage and Medical Terms • • • This glossary has many commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan. Some of these terms also might not have exactly the same meaning when used in your policy or plan, and in any such case, the policy or plan governs. (See your Summary of Benefits and Coverage for information on how to get a copy of your policy or plan document.) Bold blue text indicates a term defined in this Glossary. See page 4 for an example showing how deductibles, co-insurance and out-of-pocket limits work together in a real life situation. Allowed Amount Maximum amount on which payment is based for covered health care services. This may be called “eligible expense,” “payment allowance" or "negotiated rate." If your provider charges more than the allowed amount, you may have to pay the difference. (See Balance Billing.) Appeal A request for your health insurer or plan to review a decision or a grievance again. Balance Billing When a provider bills you for the difference between the provider’s charge and the allowed amount. For example, if the provider’s charge is $100 and the allowed amount is $70, the provider may bill you for the remaining $30. A preferred provider may not balance bill you for covered services. Co-insurance Co-payment A fixed amount (for example, $15) you pay for a covered health care service, usually when you receive the service. The amount can vary by the type of covered health care service. Deductible The amount you owe for health care services your health insurance or plan covers before your health insurance or plan begins Jane pays Her plan pays to pay. For example, if 100% 0% your deductible is $1000, (See page 4 for a detailed example.) your plan won’t pay anything until you’ve met your $1000 deductible for covered health care services subject to the deductible. The deductible may not apply to all services. Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the allowed amount for the service. Jane pays Her plan pays You pay co-insurance 20% 80% plus any deductibles (See page 4 for a detailed example.) you owe. For example, if the health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your co-insurance payment of 20% would be $20. The health insurance or plan pays the rest of the allowed amount. Durable Medical Equipment (DME) Complications of Pregnancy Emergency Room Care Conditions due to pregnancy, labor and delivery that require medical care to prevent serious harm to the health of the mother or the fetus. Morning sickness and a nonemergency caesarean section aren’t complications of pregnancy. Glossary of Health Coverage and Medical Terms Equipment and supplies ordered by a health care provider for everyday or extended use. Coverage for DME may include: oxygen equipment, wheelchairs, crutches or blood testing strips for diabetics. Emergency Medical Condition An illness, injury, symptom or condition so serious that a reasonable person would seek care right away to avoid severe harm. Emergency Medical Transportation Ambulance services for an emergency medical condition. Emergency services you get in an emergency room. Emergency Services Evaluation of an emergency medical condition and treatment to keep the condition from getting worse. OMB Control Numbers 1545-2229, 1210-0147, and 0938-1146 Page 1 of 4 Excluded Services Health care services that your health insurance or plan doesn’t pay for or cover. Grievance A complaint that you communicate to your health insurer or plan. Habilitation Services Health care services that help a person keep, learn or improve skills and functioning for daily living. Examples include therapy for a child who isn’t walking or talking at the expected age. These services may include physical and occupational therapy, speech-language pathology and other services for people with disabilities in a variety of inpatient and/or outpatient settings. Health Insurance A contract that requires your health insurer to pay some or all of your health care costs in exchange for a premium. Home Health Care Health care services a person receives at home. Hospice Services Services to provide comfort and support for persons in the last stages of a terminal illness and their families. Hospitalization Care in a hospital that requires admission as an inpatient and usually requires an overnight stay. An overnight stay for observation could be outpatient care. Hospital Outpatient Care Care in a hospital that usually doesn’t require an overnight stay. In-network Co-insurance The percent (for example, 20%) you pay of the allowed amount for covered health care services to providers who contract with your health insurance or plan. In-network co-insurance usually costs you less than out-of-network co-insurance. In-network Co-payment A fixed amount (for example, $15) you pay for covered health care services to providers who contract with your health insurance or plan. In-network co-payments usually are less than out-of-network co-payments. Glossary of Health Coverage and Medical Terms Medically Necessary Health care services or supplies needed to prevent, diagnose or treat an illness, injury, condition, disease or its symptoms and that meet accepted standards of medicine. Network The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services. Non-Preferred Provider A provider who doesn’t have a contract with your health insurer or plan to provide services to you. You’ll pay more to see a non-preferred provider. Check your policy to see if you can go to all providers who have contracted with your health insurance or plan, or if your health insurance or plan has a “tiered” network and you must pay extra to see some providers. Out-of-network Co-insurance The percent (for example, 40%) you pay of the allowed amount for covered health care services to providers who do not contract with your health insurance or plan. Outof-network co-insurance usually costs you more than innetwork co-insurance. Out-of-network Co-payment A fixed amount (for example, $30) you pay for covered health care services from providers who do not contract with your health insurance or plan. Out-of-network copayments usually are more than in-network co-payments. Out-of-Pocket Limit The most you pay during a policy period (usually a year) before your health insurance or plan begins to pay 100% of the allowed amount. This limit never Jane pays Her plan pays includes your premium, 0% 100% balance-billed charges or (See page 4 for a detailed example.) health care your health insurance or plan doesn’t cover. Some health insurance or plans don’t count all of your co-payments, deductibles, co-insurance payments, out-of-network payments or other expenses toward this limit. Physician Services Health care services a licensed medical physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine) provides or coordinates. Page 2 of 4 Plan A benefit your employer, union or other group sponsor provides to you to pay for your health care services. Preauthorization A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary. Sometimes called prior authorization, prior approval or precertification. Your health insurance or plan may require preauthorization for certain services before you receive them, except in an emergency. Preauthorization isn’t a promise your health insurance or plan will cover the cost. Preferred Provider A provider who has a contract with your health insurer or plan to provide services to you at a discount. Check your policy to see if you can see all preferred providers or if your health insurance or plan has a “tiered” network and you must pay extra to see some providers. Your health insurance or plan may have preferred providers who are also “participating” providers. Participating providers also contract with your health insurer or plan, but the discount may not be as great, and you may have to pay more. Provider A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine), health care professional or health care facility licensed, certified or accredited as required by state law. Reconstructive Surgery Surgery and follow-up treatment needed to correct or improve a part of the body because of birth defects, accidents, injuries or medical conditions. Rehabilitation Services Health care services that help a person keep, get back or improve skills and functioning for daily living that have been lost or impaired because a person was sick, hurt or disabled. These services may include physical and occupational therapy, speech-language pathology and psychiatric rehabilitation services in a variety of inpatient and/or outpatient settings. Skilled Nursing Care Services from licensed nurses in your own home or in a nursing home. Skilled care services are from technicians and therapists in your own home or in a nursing home. Specialist The amount that must be paid for your health insurance or plan. You and/or your employer usually pay it monthly, quarterly or yearly. A physician specialist focuses on a specific area of medicine or a group of patients to diagnose, manage, prevent or treat certain types of symptoms and conditions. A non-physician specialist is a provider who has more training in a specific area of health care. Prescription Drug Coverage UCR (Usual, Customary and Reasonable) Premium Health insurance or plan that helps pay for prescription drugs and medications. Drugs and medications that by law require a prescription. The amount paid for a medical service in a geographic area based on what providers in the area usually charge for the same or similar medical service. The UCR amount sometimes is used to determine the allowed amount. Primary Care Physician Urgent Care Prescription Drugs A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine) who directly provides or coordinates a range of health care services for a patient. Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe as to require emergency room care. Primary Care Provider A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine), nurse practitioner, clinical nurse specialist or physician assistant, as allowed under state law, who provides, coordinates or helps a patient access a range of health care services. Glossary of Health Coverage and Medical Terms Page 3 of 4 How You and Your Insurer Share Costs - Example Jane’s Plan Deductible: $1,500 Co-insurance: 20% Out-of-Pocket Limit: $5,000 st st December 31 End of Coverage Period January 1 Beginning of Coverage Period more costs Jane pays 100% Her plan pays 0% Jane hasn’t reached her $1,500 deductible yet Her plan doesn’t pay any of the costs. Office visit costs: $125 Jane pays: $125 Her plan pays: $0 Glossary of Health Coverage and Medical Terms more costs Jane pays 20% Her plan pays 80% Jane reaches her $1,500 deductible, co-insurance begins Jane has seen a doctor several times and paid $1,500 in total. Her plan pays some of the costs for her next visit. Office visit costs: $75 Jane pays: 20% of $75 = $15 Her plan pays: 80% of $75 = $60 Jane pays 0% Her plan pays 100% Jane reaches her $5,000 out-of-pocket limit Jane has seen the doctor often and paid $5,000 in total. Her plan pays the full cost of her covered health care services for the rest of the year. Office visit costs: $200 Jane pays: $0 Her plan pays: $200 Page 4 of 4